chinelos catering service
5176 NC-42, Garner
(919) 244-0543
Recent Reviews
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This is the second time we use Chinelos Catering services for my son's baptism. We wouldn't choose anyone else. Carlos has always been very accommodating to our needs. He's very responsive to all our questions and the day of event him and his staff are VERY professional! We are so grateful for their service!
We didn’t hire Chinelo’s catering service but we did reserve their event center. I am leaving this review to share my experience with the owners Miguel and Carlos and their bad business practices and lack of professionalism. In January of this year, I reserved the event space for my event at the end of May, I followed all of their instructions: provided a signed contract and consequently provided the $500 deposit through Zelle to secure our reservation. The day I sent the contract, I also had a conversation through text with him as well as a call where I told him I would be sending the deposit in a couple minutes. I did just that, sent the deposit within minutes of speaking to him. The beginning of May rolls around and I reach out to the owner to ask some questions I had. He tells me that they can’t find my reservation. I provided proof that I sent the deposit. Then they call me to tell me that they didn’t record my date and they rented the venue to somebody else. I don’t know who I spoke to because the number had caller ID as Carlos but I believe I was speaking to Miguel. From the beginning of the call the tone of voice was extremely condescending. He said it was our fault for not adding a memo with the deposit stating the date and/or name. However, he never asked for us to include a memo. During the phone call, he kept talking over me and would not let me get a word across. He never apologized for their error. We asked that they keep the reservation for us as we reserved it before the other individuals and he refused. We told him we would speak with a lawyer to which he replied “What’s your lawyer going to do? You won’t have your event either way.” I asked my father in law to speak to him as I thought he would let him speak and not cut him off as he did to me but he did the exact same thing to him. Completely rude and unprofessional. He argued that he receives many payments every day and it was not possible for him to verify with each client whether a payment was from them. Admitting this proves that they do not maintain good business practices. After trying to reason with him with no success, he offered to move my event to a different date or he could help me find a different venue. I chose the latter option as I did not want to have my event at their venue anymore. Be wary of them as these people do not honor their contracts and will not admit their mistakes. Dealing with them was a nightmare. They provided contact info to other event venues and at the end we had our event at a different (much better) venue.
Highly recommend booking Chinelos Catering for your next event! Chinelos catered for our wedding, and we couldn't be happier with the food and the level of service they provided. From the moment we contacted them, their team was super helpful, responsive, and patient when answering our questions and helping us make our final decision. The buffet style arrangement they set up looked amazing and the food tasted phenomenal. All of our guests mentioned how good the food was throughout the night, and many asked us to pass along their info. They even prepared our plates for us and had them ready at our table which was so nice after being so busy prior to dinner.
Highly recommend booking Chinelos Catering for your next event! Chinelos catered for our wedding, and we couldn't be happier with the food and the level of service they provided. From the moment we contacted them, their team was super helpful, responsive, and patient when answering our questions and helping us make our final decision. The buffet style arrangement they set up looked amazing and the food tasted phenomenal. All of our guests mentioned how good the food was throughout the night, and many asked us to pass along their info. They even prepared our plates for us and had them ready at our table which was so nice after being so busy prior to dinner.
We recently had the pleasure of engaging Chinelo’s for our wedding reception, and we couldn't be more delighted with the experience. From the moment we engaged their services, we were met with professionalism, attention to detail, and a genuine commitment to making our special day absolutely perfect. The culinary delights presented by Chinelo’s were nothing short of sensational. The chocolate fountain during cocktail hour, accompanied by an array of cheese, crackers, and meats, was a delectable highlight that had our guests raving. Each dish during dinner, from the crisp salad to the succulent chicken, creamy mashed potatoes, and perfectly cooked vegetables, was a symphony of flavors that delighted the palate and left everyone wanting more. Not only was the food exceptional, but the service provided by the wait staff was equally outstanding. They were attentive, courteous, and went above and beyond to ensure that every guest felt welcomed and taken care of. From seamlessly cutting our cake to serving our guests with grace and efficiency, they truly elevated the dining experience and added a touch of elegance to the evening. We cannot speak highly enough of Chinelo’s. Their professionalism, culinary expertise, and impeccable service exceeded our expectations in every way. We wholeheartedly recommend them to anyone in need of catering services for their special event and look forward to the opportunity to work with them again in the future. Thank you for helping to make our wedding reception a truly unforgettable occasion!
We recently had the pleasure of engaging Chinelo’s for our wedding reception, and we couldn't be more delighted with the experience. From the moment we engaged their services, we were met with professionalism, attention to detail, and a genuine commitment to making our special day absolutely perfect. The culinary delights presented by Chinelo’s were nothing short of sensational. The chocolate fountain during cocktail hour, accompanied by an array of cheese, crackers, and meats, was a delectable highlight that had our guests raving. Each dish during dinner, from the crisp salad to the succulent chicken, creamy mashed potatoes, and perfectly cooked vegetables, was a symphony of flavors that delighted the palate and left everyone wanting more. Not only was the food exceptional, but the service provided by the wait staff was equally outstanding. They were attentive, courteous, and went above and beyond to ensure that every guest felt welcomed and taken care of. From seamlessly cutting our cake to serving our guests with grace and efficiency, they truly elevated the dining experience and added a touch of elegance to the evening. We cannot speak highly enough of Chinelo’s. Their professionalism, culinary expertise, and impeccable service exceeded our expectations in every way. We wholeheartedly recommend them to anyone in need of catering services for their special event and look forward to the opportunity to work with them again in the future. Thank you for helping to make our wedding reception a truly unforgettable occasion!
Great food and good services 100% recommend
We are very satisfied with your service, thank you for all the attention to my daughter and the guests.
Recently had a wedding on Dec 2, 2023. It was a mix up on location. However, Carlos and Miguel were very accommodating. The food was outstanding and the service was superb!!! I couldn't have selected a better catering service. I highly recommend this company THEY ARE GREAT!!!
What an outstanding experience. After lots of reading and research and reviews being read my wife and I finally chose Chinelos for catering our daughters wedding. What an incredible choice. The entire experience from first appointment end of reception was amazing. The display and fruit/meat/cheese display was beautiful. The attention from the serving staff was absolutely top notch. The food was fantastic! We had lots of comments from guests about how good the food was and had multiple guests ask us for the contact info for the caterers. With the other stresses of a wedding day, this was one thing we didn’t even have to give a second thought. This experience was amazing and the best experience I have had with a catering company in this price range ever.
Restaurantji Recommends
Attended a wedding with the most amazing reception. The food was fabulous, the Hors D’oeuvres display was incredibly beautiful and extremely fresh and always kept filled. The servers were the best ever. I’d definitely use this caterer for any special event.
Great customer service ⭐️⭐️⭐️⭐️⭐️
Excellent service . Excellent meal . They are very responsible and kind people. If you are thinking of someone for your events, Chinelos catering is a very good option. They were at my daughter's 15th birthday event and all the guests were very happy with the service, they loved it. 100% recommended. THANK YOU VERY MUCH chinelos for being part of my event.
Terribly
Thank you all so much for doing an absolutely amazing job! The food was delicious! The staff was WONDERFUL and helped make our night so special...muchas gracias !!!!!!
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