Cold Stone Creamery

164 Shenstone Blvd, Garner
(919) 239-4075

Recent Reviews

Matt Walling

Made an online order and arrived a little early. One of the workers seemed annoyed I did. She ended up giving me the wrong ice cream. I asked for lucky charms flavor but got vanilla with sprinkles. Odd thing is it was in a like cup hidden in a love it. I had asked for a love it. I feel like she did this on purpose.

Atmosphere: 1

Food: 2

Service: 1

Alan

Very busy but. Good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Stone

EMS Life

Good food and customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Stone

Cameron W

Consistently inconsistent, 2/10 times you get what should be represented as a cold stone product. I'm normally not picky or the type to make a review. But after getting a milkshake the viscosity of chocolate milk and a small signature item in a large cup that the young woman behind the counter confirmed was so and charging me for the medium/large that I originally ordered. I'm just done with trying. Have fun overpaying for subpar service.

Be lharran

I went the other day and ordered some ice cream, two women were working behind the counter and making snarky remarks about what I wanted in MY ice cream, as if this wasn’t a cold stone. They did this in what they thought was secret or code but was obvious to anyone with a working set of eyes and ears. Never coming back. The ice cream wasn’t even that good.

Atmosphere: 1

Food: 3

Service: 1

Cynthia Bonner

Smelled delicious when I entered! The icecream was so good! Me and my daughter got mediums. The vibe was good and employees greeted us quick. Would definitely come back and recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Lovers Only, Birthday Cake Remix

Wise Poseidon (September)

This place is great! Wish they had outdoor seating other than the public bench though. Staff was friendly and quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Devotion

Regi Taylor

Enjoyed the visit to this ice cream shop.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Stone

Yadira Carrion

The ice cream here was so good I will come back and the service was nice to u need to come here. ??

Atmosphere: 4

Food: 5

Service: 5

Candice Moore

Very inconsiderate manager and staff at this location at least on the day of my visit. Never experienced this from this location before. Poor service today.

Jacklyn Mcdonald

We waited an hour in line. Then the computers crashed. After 10 mins then they said cash only. After another 5 minutes they informed us they couldn’t serve anything even with cash: absolutely ridiculous. No offer to make it right. Completely unprofessional.

Lynn Hudson

Won't be going back. Haven't gotten the order correct for the last 3 visits; always out of the toppings I want and for that kind of $$ I should get what I want.

makayla andrea

They are sooo kind and sweet AND always makes sure to greet us with a smile !

Kelley

I didn't order anything here because there's zero safety for gluten free handling. While the base ice creams appear gluten free, they use the same scoops to dip all of them. Even if they got a clean scoop, the cross contamination has already happened.

Makeuplov13

Delicious Love it shake. I choose cake butter and sweet cream. I asked to be thick. He did great. Favorite place for ice cream.

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