I bit into my crab Rangoon and plastic was pulled out of it as I was about to chew my food. Called and the manager asked for the food back. & I told her I have pictures but it’s in the trash. So she asked me what can she do about this and I said refund the money.
Food: 1
Service: 1
Chloe Watson
My husband and I, and two of our best friends all got food poisoning after eating here! And the delivery driver was scheduled at 7:30 and he showed up at 6:45 when we weren’t home, hence why we schedule for for 7:30. And way over priced
charles brown
These people attempted to overcharge me by surreptitously attaching a 15% gratuitous charge for my carry out order. They ask me if I wanted a recept and I replied yes, and surprisingly discovered that they had included a 15% gratuitous charge to my credit card. I questioned that charge and they explained that their register was programed to automatically include a 15% gratuity whethere you dined in or carriy out. I explain to them that this was a deceptive, unethical and unlawful business practice. I did not include a tiip when I sighned my receipt.Therefore, this was a blatant violation of the law. I also informed them that I only tip when I dine in and the amount of my tip is usually contingent of the level of service provided. There was no service provided for my carry out order. I only became aware of this charge after reviewing my receipt. Had I declined to receive my receiipt, I would have never realized this bogus charge. The young cashier was very apologetic and eagerly reimbursed me $3.31 in cash. I sinserely beleive that the purpose of asking the customer if they want a receipt is primarily for the purpose of hiding these charges in hopes that the customer has no reference to to what they were actually charged to confirm with their bank or credit card statement. Restaurants like other businesses should automatically provide receipt without question. I would strongly incourage you to demand your receipt and to carefully examine it for accuracy. After this dissapointingly deceptive experience, I have no intention of ever patronizing this esstablisned again.
Atmosphere: 1
Food: 2
Service: 1
J Bullock
I ordered the hibachi chicken and shrimp and was disappointed to find a hair in my food. I called and spoke with the manager to make them aware, but unfortunately, no credit or replacement meal was offered. I had driven 25 minutes to pick up my order, so this experience was a letdown. I hope this feedback helps improve quality and customer care moving forward.
Hannah
Incredible food!
Food: 5
Janice Guazzo
Always consistent and decent for the south.
Atmosphere: 2
Food: 5
Service: 5
Edward Brennan
Got the hibachi chicken dinner platter with fried rice, and dumplings. The dumplings were actually great, and the dinner platters weighed probably like 2.5 lbs each, no joke. But the chicken was not very good, and the fried rice was just bad. Service was great and the weight of food/value ratio was insane, but the menu is very hit or miss.
Atmosphere: 4
Food: 2
Service: 4
Alison Delaney
We’ve been coming here for YEARS and it never disappoints. It’s not a fancy place, far from it, but the staff are very friendly and highly efficient. From the chicken chow mein to the house fried rice to anything on the hibachi grill to all types of sushi, it’s always been delicious. Today we tried the shrimp fried rice and Szechuan lo mein with pork/chicken - YUMMY.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sushi, Szechuan Lo Mein, Shrimp Tempura, Egg Roll, d hibachi steak 铁板牛, Mongolian Beef, Chicken Broccoli 芥兰鸡
Asya Israel
My shrimp hibachi was very tasty! I had an ample amount of shrimp on my plate. My veggies were cooked just right. I would definitely eat here again.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sushi, Chicken Wings
John Shaffer
Love this spot and eat here often. Everything is good, including the service. Can't recommend this place enough!
The habachi chicken is always on point best I have ever eaten and the portions are huge dinner size 2 can eat off of and have leftovers. Staff is always nice. Oh and the sweet tea is definitely southern style.
Vegetarian options: You can order your vegetables however you want
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken
Aniris Brown
This is my second time trying and I am highly disappointed with the food and service ??
Atmosphere: 2
Food: 1
Service: 1
Jonathan Herrera
I was expecting actual hibachi and got Chinese food. At $14 for a lunch plate of rice chicken and steak white sauce was not good overall not hibachi at all.
I bit into my crab Rangoon and plastic was pulled out of it as I was about to chew my food. Called and the manager asked for the food back. & I told her I have pictures but it’s in the trash. So she asked me what can she do about this and I said refund the money.
Food: 1
Service: 1
My husband and I, and two of our best friends all got food poisoning after eating here! And the delivery driver was scheduled at 7:30 and he showed up at 6:45 when we weren’t home, hence why we schedule for for 7:30. And way over priced
These people attempted to overcharge me by surreptitously attaching a 15% gratuitous charge for my carry out order. They ask me if I wanted a recept and I replied yes, and surprisingly discovered that they had included a 15% gratuitous charge to my credit card. I questioned that charge and they explained that their register was programed to automatically include a 15% gratuity whethere you dined in or carriy out. I explain to them that this was a deceptive, unethical and unlawful business practice. I did not include a tiip when I sighned my receipt.Therefore, this was a blatant violation of the law. I also informed them that I only tip when I dine in and the amount of my tip is usually contingent of the level of service provided. There was no service provided for my carry out order. I only became aware of this charge after reviewing my receipt. Had I declined to receive my receiipt, I would have never realized this bogus charge. The young cashier was very apologetic and eagerly reimbursed me $3.31 in cash. I sinserely beleive that the purpose of asking the customer if they want a receipt is primarily for the purpose of hiding these charges in hopes that the customer has no reference to to what they were actually charged to confirm with their bank or credit card statement. Restaurants like other businesses should automatically provide receipt without question. I would strongly incourage you to demand your receipt and to carefully examine it for accuracy. After this dissapointingly deceptive experience, I have no intention of ever patronizing this esstablisned again.
Atmosphere: 1
Food: 2
Service: 1
I ordered the hibachi chicken and shrimp and was disappointed to find a hair in my food. I called and spoke with the manager to make them aware, but unfortunately, no credit or replacement meal was offered. I had driven 25 minutes to pick up my order, so this experience was a letdown. I hope this feedback helps improve quality and customer care moving forward.
Incredible food!
Food: 5
Always consistent and decent for the south.
Atmosphere: 2
Food: 5
Service: 5
Got the hibachi chicken dinner platter with fried rice, and dumplings. The dumplings were actually great, and the dinner platters weighed probably like 2.5 lbs each, no joke. But the chicken was not very good, and the fried rice was just bad. Service was great and the weight of food/value ratio was insane, but the menu is very hit or miss.
Atmosphere: 4
Food: 2
Service: 4
We’ve been coming here for YEARS and it never disappoints. It’s not a fancy place, far from it, but the staff are very friendly and highly efficient. From the chicken chow mein to the house fried rice to anything on the hibachi grill to all types of sushi, it’s always been delicious. Today we tried the shrimp fried rice and Szechuan lo mein with pork/chicken - YUMMY.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sushi, Szechuan Lo Mein, Shrimp Tempura, Egg Roll, d hibachi steak 铁板牛, Mongolian Beef, Chicken Broccoli 芥兰鸡
My shrimp hibachi was very tasty! I had an ample amount of shrimp on my plate. My veggies were cooked just right. I would definitely eat here again.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sushi, Chicken Wings
Love this spot and eat here often. Everything is good, including the service. Can't recommend this place enough!
Restaurantji Recommends
I ordered chicken wings and crispy.
Atmosphere: 5
Food: 5
Service: 5
Fast service thank you
The habachi chicken is always on point best I have ever eaten and the portions are huge dinner size 2 can eat off of and have leftovers. Staff is always nice. Oh and the sweet tea is definitely southern style.
Vegetarian options: You can order your vegetables however you want
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken
This is my second time trying and I am highly disappointed with the food and service ??
Atmosphere: 2
Food: 1
Service: 1
I was expecting actual hibachi and got Chinese food. At $14 for a lunch plate of rice chicken and steak white sauce was not good overall not hibachi at all.
Atmosphere: 2
Food: 1
Service: 2
Loading...