Panera Bread
5158 NC-42, Garner
(919) 334-5930
Recent Reviews
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Place just opened 15 minutes ago and no one is here and they are already out of multiple things what a joke. Don't waste your time on this place.
Atmosphere: 1
Food: 1
Service: 1
On Fri 10/18, I stopped to eat lunch. I ordered the Tomato Bacon BLT. It was tasteless. I only ordered the half-sandwich, and I ended up throwing it away after 2 bites.
The tomato was pale, and the bacon was limp, not sure one of the pieces was cooked. I know the kitchen can serve only what is provided by corporate, but surely, Panera can do better purchasing produce.
Atmosphere: 3
Food: 1
Service: 2
Soup was a little slimy. Service was a bit slow. And a tip? For what?
Dietary restrictions: Healthy choices
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Soup
Long waiting for drive through……long long time
Atmosphere: 1
Service: 1
Recommended dishes: Soup
I am only providing a 1 star review because I'm a loyal customer whose order is always wrong. The staff isn't reading the tickets if I customize my sandwich, salad etc. Might have to cancel my sip club. The Picture with this review isn't from this location. I included the drink from another location to show that this location is compromising the recipe. My drink doesn't taste the same nor it isn't even green anymore. When my drink looks like lemonade and taste like water, it's time to leave.
Atmosphere: 5
Food: 1
Service: 3
This Panera is fantastic and it starts with the employees. My wife and I feel compelled to write this review due to an experience we had last weekend where our breakfast sandwich was made using the wrong bread. We called to let them know and my goodness did they go out of their way to make amends. They were very kind and apologetic over the phone and when we arrived we were given an amazing sandwich and a complementary cookie. It just completely shocked my wife and I to be getting this kind of service for our breakfast sandwich.
We live nearby and come here pretty often. This was the first time we’ve ever had an error in our order but man do we feel confident that if it were to happen again it would be no problem at all. Additionally the inside is very nice and has this open space concept vibe even more than most Paneras I’ve been to. Overall great place with consistently great service and food.
Atmosphere: 5
Food: 5
Service: 5
Caprese sandwich was a joke. It was supposed to have arugula, peppers and basil on it. It had iceberg lettuce, no basil nor peppers. So gross. I paid for a cold tea drink. They were out of green tea, but failed to mention that. Horrible food. Got it to go so too late to go back and discuss the issue.
Atmosphere: 3
Food: 1
Service: 4
Sam was so helpful! He went above and beyond to make sure we were happy, which is rare in this day and age in the food industry
I love this place! Unlimited drinks membership. Grab a coffee every morning and the girls there are great
Atmosphere: 5
Food: 5
Service: 5
Literally the worst Panera I’ve been too and it’s the closest one to my house the last two times we’ve ate there, the sandwiches are pitiful. Hardly anything in them, mostly just bread. They are also out of stuff, constantly. Like tonight it was bread to go with soup. Disappointing..
Food: 1
Service: 2
Restaurantji Recommends
728/2024: Staff was friendly and professional. My mother enjoyed a tuna salad sandwich on sourdough bread. My daughter enjoyed a half Italian sandwich and half strawberry poppyseed chicken salad. I enjoyed a Greek chicken salad. The food was delicious and prepared quickly and accurately.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad with Chicken Dine in: Yes Outdoor seating: Yes Takeout: Yes Curbside pickup: Yes
Order taker and cashier, Brenda, was so helpful and friendly. She took the time to describe some of the new menu items. We ordered the Southwest chicken salad and it was very good. Also had an almond bear claw and it was yummy.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and quick service. My son and I stopped in for lunch. Food was fresh and tasty. We spilt the cheese steak and we were filled up and ready to attack the rest of the day.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Ciabatta Cheesesteak
Waited forever for a smoothie
Atmosphere: 5
Food: 5
Service: 3
Very much going to a no contact route and it felt very sterile and impersonal. Also, a little confusing on where to pock up your food.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: 1 2 Turkey Sandwich
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