I have stopped here several times and this is not the first time my lettuce is brown, carrots brown ridiculous tried to have a conversation with employee she act as if she didn't want to be bothered
Food: 1
Service: 1
josh smith
This location is always fire me and the guys in the shop always order smoothies and food from here!. Christina is awesome and took care of me on Black Friday thanks!
Atmosphere: 5
Food: 5
Service: 5
Melissa Smith
As always, Gaby and Samiaya are the best! The food is always tasty and they are so kind.
Atmosphere: 5
Food: 5
Service: 5
Joy M
Ordered ahead and arrived to find only my smoothie ready. No bowl.
Waited over 10 minutes asking about the bowl 3 times and being told it was being made. Yet I could see the other employee making sandwiches but no bowls.
After I asked the 3rd time the employee and the one making the sandwich left me standing there while they went to the back room.
When she came back I asked to see the manager who just happened to be standing there the entire time wiping down counters. I didn't even realize she was the manager and she certainly did not act like one seeing me standing there waiting and not stepping in to help.
The manager said the same thing. It's being made. When I told her my daughter's order placed 10 minutes after mine was ready when we got there but mine was not she told me they were probably trying to get other orders out. That made no sense.
I sat down and waited while they were supposedly making my bowl. It had now been 15 minutes. After a couple more minutes an employee came out to ask me what my bowl was so he could make it.
Horrible employee that just kept saying they are making it but never verified they actually were.
Horrible manager that stood by knowing there was a problem but choosing to do nothing.
To top it off we got home to find they put the wrong order in my daughter's bag and she didnt even receive the flatbread sandwich and sweet potatoes she had ordered.
Atmosphere: 2
Food: 2
Service: 1
Shelly Alston
We were the only customers in there. The 2 people working barely said 2 words to us. Like we were a bother. My Thai chicken salad was nothing but lettuce and one piece of chicken. The dressing was caesar dressing not thai dressing and was barely a teaspoon. The smoothies were ok but not up to their normal standard. The pesto flatbread barely had anything on it. This was takeout. I even left a tip! Won’t do that again either. Probably won’t go back. Both employees were so rude.
Atmosphere: 3
Food: 1
Service: 1
Ella W.
Mia is literally a goddess and made my day 10000 times better
Atmosphere: 5
Food: 5
Service: 5
kemia
Mia did an amazing job at making sure i felt welcomed and helped me figure out what to get since i dont go often. 10/10 customer service would give her a cookie for it if possible
Atmosphere: 5
Food: 5
Service: 5
Andrew L
I had an excellent experience thanks to Mia at the Tropical Smoothie Café in Garner. From the moment I walked in, she greeted me with a genuine smile and positive energy that immediately set the tone for my visit. It’s rare to find someone who can balance speed, accuracy, and friendliness all at once, but Mia did exactly that. She made me feel welcomed and valued as a customer.
What impressed me most was Mia’s attention to detail and her ability to keep everything running smoothly even during a busy rush. She got my order just right and made sure everything was prepared quickly without sacrificing quality. Watching how she interacted with other customers, it was clear that she treats everyone with the same level of care and professionalism. Her upbeat attitude really makes the whole café feel inviting.
Overall, Mia is a true asset to Tropical Smoothie Café in Garner. She consistently goes above and beyond to provide not just a product, but an outstanding customer experience. Employees like her are the reason people keep coming back, and I’ll definitely return knowing I’ll receive such great service. Mia deserves recognition for the hard work and positivity she brings to the customers every day.
Atmosphere: 5
Food: 5
Service: 5
Colton Walters
The smoothies are pretty good, but the food is kinda bland. Mia was very kind and helpful!
Atmosphere: 4
Food: 3
Service: 4
Cierra Artis
I had such a great experience at Tropical Smoothie thanks to Mia! She was friendly, professional, and super helpful with my order. She had such a positive attitude and made sure everything came out perfect. You can really tell she cares about the customers and enjoys what she does. Mia definitely made my visit awesome, I’ll be back again because of her!
The customer service from this one worker I think her name was Mia was immaculate she was very patient and helped me figure out what I wanted I’m most definitely coming back
Atmosphere: 5
Service: 5
Aaliyah Buyna
Kristina is a very nice worker and very helpful and will make sure you’re smoothies are blended properly and that your food is made how you want it.
Atmosphere: 5
Food: 5
Service: 5
aaliyah
Kristina is a very nice worker and very helpful and she will make sure you’re smoothies and food is done right and done in time so you arent waiting.
Atmosphere: 5
Food: 5
Service: 5
kyra hobbs
I didn’t get much, just a protein crunch bowl. I was served by Mia and she was such a sweetheart; my experience was made 100x better.
Atmosphere: 5
Food: 4
Service: 5
Josh
the service was great, and Mia helped me a ton with choosing an amazing option!
I have stopped here several times and this is not the first time my lettuce is brown, carrots brown ridiculous tried to have a conversation with employee she act as if she didn't want to be bothered
Food: 1
Service: 1
This location is always fire me and the guys in the shop always order smoothies and food from here!. Christina is awesome and took care of me on Black Friday thanks!
Atmosphere: 5
Food: 5
Service: 5
As always, Gaby and Samiaya are the best! The food is always tasty and they are so kind.
Atmosphere: 5
Food: 5
Service: 5
Ordered ahead and arrived to find only my smoothie ready. No bowl.
Waited over 10 minutes asking about the bowl 3 times and being told it was being made. Yet I could see the other employee making sandwiches but no bowls.
After I asked the 3rd time the employee and the one making the sandwich left me standing there while they went to the back room.
When she came back I asked to see the manager who just happened to be standing there the entire time wiping down counters. I didn't even realize she was the manager and she certainly did not act like one seeing me standing there waiting and not stepping in to help.
The manager said the same thing. It's being made. When I told her my daughter's order placed 10 minutes after mine was ready when we got there but mine was not she told me they were probably trying to get other orders out. That made no sense.
I sat down and waited while they were supposedly making my bowl. It had now been 15 minutes. After a couple more minutes an employee came out to ask me what my bowl was so he could make it.
Horrible employee that just kept saying they are making it but never verified they actually were.
Horrible manager that stood by knowing there was a problem but choosing to do nothing.
To top it off we got home to find they put the wrong order in my daughter's bag and she didnt even receive the flatbread sandwich and sweet potatoes she had ordered.
Atmosphere: 2
Food: 2
Service: 1
We were the only customers in there. The 2 people working barely said 2 words to us. Like we were a bother. My Thai chicken salad was nothing but lettuce and one piece of chicken. The dressing was caesar dressing not thai dressing and was barely a teaspoon. The smoothies were ok but not up to their normal standard. The pesto flatbread barely had anything on it. This was takeout. I even left a tip! Won’t do that again either. Probably won’t go back. Both employees were so rude.
Atmosphere: 3
Food: 1
Service: 1
Mia is literally a goddess and made my day 10000 times better
Atmosphere: 5
Food: 5
Service: 5
Mia did an amazing job at making sure i felt welcomed and helped me figure out what to get since i dont go often. 10/10 customer service would give her a cookie for it if possible
Atmosphere: 5
Food: 5
Service: 5
I had an excellent experience thanks to Mia at the Tropical Smoothie Café in Garner. From the moment I walked in, she greeted me with a genuine smile and positive energy that immediately set the tone for my visit. It’s rare to find someone who can balance speed, accuracy, and friendliness all at once, but Mia did exactly that. She made me feel welcomed and valued as a customer.
What impressed me most was Mia’s attention to detail and her ability to keep everything running smoothly even during a busy rush. She got my order just right and made sure everything was prepared quickly without sacrificing quality. Watching how she interacted with other customers, it was clear that she treats everyone with the same level of care and professionalism. Her upbeat attitude really makes the whole café feel inviting.
Overall, Mia is a true asset to Tropical Smoothie Café in Garner. She consistently goes above and beyond to provide not just a product, but an outstanding customer experience. Employees like her are the reason people keep coming back, and I’ll definitely return knowing I’ll receive such great service. Mia deserves recognition for the hard work and positivity she brings to the customers every day.
Atmosphere: 5
Food: 5
Service: 5
The smoothies are pretty good, but the food is kinda bland. Mia was very kind and helpful!
Atmosphere: 4
Food: 3
Service: 4
I had such a great experience at Tropical Smoothie thanks to Mia! She was friendly, professional, and super helpful with my order. She had such a positive attitude and made sure everything came out perfect. You can really tell she cares about the customers and enjoys what she does. Mia definitely made my visit awesome, I’ll be back again because of her!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The customer service from this one worker I think her name was Mia was immaculate she was very patient and helped me figure out what I wanted I’m most definitely coming back
Atmosphere: 5
Service: 5
Kristina is a very nice worker and very helpful and will make sure you’re smoothies are blended properly and that your food is made how you want it.
Atmosphere: 5
Food: 5
Service: 5
Kristina is a very nice worker and very helpful and she will make sure you’re smoothies and food is done right and done in time so you arent waiting.
Atmosphere: 5
Food: 5
Service: 5
I didn’t get much, just a protein crunch bowl. I was served by Mia and she was such a sweetheart; my experience was made 100x better.
Atmosphere: 5
Food: 4
Service: 5
the service was great, and Mia helped me a ton with choosing an amazing option!
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