Big Easy Express
246 N New Hope Rd, Gastonia
(704) 215-6647
Recent Reviews
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Barely got any meat for what I paid for.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Bourbon Chicken, Sesame Chicken
Bourbon chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fried Potatoes, Orange Chicken, Bourbon Chicken, Noodles
The food was gross! The service was horrible. The rice tasted sour, the chicken was hard, as if it had been warmed over one time to many. If you want good food! Go somewhere else!!!!
Atmosphere: 1
Food: 1
Service: 1
A lot of people here are saying they had a bad experience, but when I came here some time before, I had a good experience. I don’t know, maybe it was just when I came, but I had a good experience with them. Food was good, service was pretty good, and the atmosphere was, well “fine” would be an overstatement.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Orange Chicken
My personal opinion their customer service is terrible and Gastonia Mall they don't invite people to try anything to bring in service they just sit there collect hourly pay I was actually there today
I use to love this place. Now food is low quality cold and they are rude. Whatever change they made was NOT for the best. I guess jade will be my new spot… oh yea the noodles was so dry….
I went to big easy today and was a little taken back, the food was good until I saw this ... The carelessness shows why their grade is so low. Used to love this place, definitely not so sure now! I am pregnant and cannot afford to get sick because of carelessness such as this!
the guy behind the counter was rude . I watched him put 4 scoops in one and tried to only put three in the other one. and when I said something he said what you want to pay extra. I told to give me what I ordered
9.58 is crazy for all 3 sides of noodles!! And hardly get any!
The food is Disgusting the food taste like Plastics everything so cold and it’s a nasty place to eat It’s just disappointed ?
Restaurantji Recommends
I lowered my 5 star rating to a 3 star rating because whenever that guy with the green shirt is there or the new girl I get the tiniest plates. He literally skims over the food instead of scooping it. From now on I'll just go to Jade Express where you can still get a decent size plate for your money.
Horrible! Very bad customer service, he gave a gentlemen hot tea. It was supposed to at least have ice. When the gentleman politely asked for a cup of ice, he said “do you have 20 cents?”Hell no! That’s so rude.
Food was cold orange chicken was hard. I gave three stars because my kids liked their Mac n cheese. That’s it
Don't waste your time and money on this place. I had to ask what the sesame chicken was (no sesame) and even the canned corn tasted like it was reheated over and over the last 3-4 days. Small portions compared to The Jade Express right next door. I only tried this place today because Jade was closed in Sundays.
Did not get treated with. Respect. Felt like they were races. Agasit. Whites the funny tjhing is i whatched them. Dumped my food back in the container. They were serving. The other. Customer in
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