Chick-fil-A

3350 E Franklin Blvd, Gastonia
(704) 868-9869

Recent Reviews

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Darrin Long

I've been eating Chick-fil-A's chicken biscuit for breakfast for as long as I can remember and it's always been melt in your mouth delicious and it still is. Another item I get alot is the 4 count chicken minis. The chicken minis seemed to have changed a little. The chicken inside the mini is smaller and not as tender. The last 3 times I've ordered the minis, they've been subpar. I'd probably eat at Chick-fil-A even if the food was bad just because of the atmosphere. Most all other fast food joints walking inside is like walking into the hood. Not Chick-fil-A.

Victor Mccleave

Has always been one of my favorite places to eat but wasn't aware they served glass in their chicken sandwich. Thank God I crunched down on it before I swallowed. Called to complain but the lil manager never offered an apology but was quick to say "that's strange because we don't have anything glass in the kitchen!" Never will I be going back to the Gastonia location!! The worst!!

Audrey Aufiero

Typically Chick Fil A's food and service doesn't suck. But this location does. The "manager" that was running the drive thru line must have been drunk,high, or was fixing to be fired and didn't care cause they made the drive thru line chaotic instead of smooth. But it is Gastonia and I guess they can only hire the local degenerates that apply so this location is a product of its trashy environment.

Brenton Marcom

Probably the longest wait I’ve ever had at a CFA drive thru. Not very efficient at all.

Leslie Thompson

I love CFA, but this location is awesomely bad. The drive through is so slow and my order is often incorrect. I cannot believe corporate continues to allow this location to operate so poorly. I drive past this location all the way to Belmont and still get home faster than stopping here.

Tracie Ratchford

Chicken is always fresh and actually taste like chicken, unlike McDonald's and other fast food chains. Love their nuggets and spicy strips. Fresh fruit bowls and the breakfast bowls are a must have. Best sweet tea in town!

sam walters

Anyone who knows me, knows I love Chick-fil-A and I love customer service. This Chick-fil-A misses the mark. Long waits. Teammates hanging out in the lobby with iPads and not taking orders for cars in the drive through. Weather wasn’t a factor today. Stinks because it’s not how Chick-fil-A is supposed to run.

Austin Noyes

This is the only location I've been to that just hasn't seemed to figure out how to handle the traffic. I get Chick-fil-A's handle a lot more traffic than your typical fast food chain but almost every other Chick-fil-A I've been to has adapted to cut down wait times. Expect 25-30 minute lines during lunch hours. Gave them a couple of stars because the food is still up to standard.

Brandon T

Slowest ChicFilA in the country. Sitting in line for over 20 minutes and only move up 4 car lengths. You can drive to the Belmont location and pick up your online order and be back before you make it to the teller in the Gastonia location.

Newlin Brazzill

I'm In a large truck was drive thru only, but they let me inside to order ! Great staff friendly people .

Terrie Ellis

Chic FIL a is the only fast food restaurant that can deliver a warm & tasty meal without waiting in line for a half hour. You guys have it together. Everyone was WORKING hard to take care of a LONG line of cars.

John L. Berghout

Always love it here. Wherever I happen to be.

David Greene

Slowest CFA I’ve ever been to. Only had a single lane open during peak breakfast hours on a Saturday. I watched at least 5 cars bail out of the line - YOU’RE LOSING CUSTOMERS!!

Susan Caldwell

A large line @ 11:11, but it moved very quickly! Food good as always! Cashier at back of store was the first dry polite employee I have ever seen at Chick FIL a. No extra conversation your total & thank you! No my pleasure for her!

Sarah Rose

This is THE WORST CHICK-FIL-A ever. I avoid it at all costs even though it’s closer to my house than the Belmont location. For some reason this location has hateful, lazy employees and be prepared to spend no less than 30 minutes in the drive thru at any time of day. It’s painfully slow and they skimp on portions and they really don’t care. This one has been poorly managed for years not to mention the parking lot is a nightmare. How this place is still in business is truly baffling.

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