Standard Chick FIL a. Parking lot is a bit of a nightmare
Atmosphere: 5
Food: 5
Service: 5
Tina White
Really Great service and staff. Food was Fresh no problem at all..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich
Wendy DuFour
We Go To Chick-fil-A Almost Everyday (Except Sunday) Their Food's Great, Service Is Amazing & Atmosphere...Quite Cool!
Kid-friendliness: Because Chick-fil-A Is Kid-friendly Bring Your Kids To The Best Fast Food Restaurant In-Town!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper
Brian Cape
I never thought the day would come to bad mouth chick-fil-a we order for dinner last night got it home fries cold and hard cheese completely off of sandwich laying in box macaroni tasted like it was days old and WORST of all not one dipping sauce in the bag. It will be a while before we are back and we really enjoyed it a couple times a week never EVER had this issue with the old building down on Franklin I mean $50 is a lot of money to just throw in the trash very disappointing
Atmosphere: 2
Food: 1
Service: 2
Tammy Kummer
Our family was so thankful to eat here tonight. We got there at 8:40pm after a basketball game and they let us order,sit and eat with out rushing us out. Thank for the great service and hospitality.
Wow, what is it with the bad service at this location? Always a crapshoot on what will be missing (no granola with the yogurt parfait, or no salad topper with the Cobb salad, missing a straw or utensils..etc) Today was just ridiculous. At 8:25 am with a full lane, the drive through server shoves a meal and 2 drinks at us. "Did we order drinks?" Hubby asks? "Nope" I look at the name on the receipt. It is not our order. When we finally get the girls attention because she's been having a personal conversation with her coworker inside the whole time, she rolls her eyes grunts out a "sorry" and then asks us what our name is and gets us the correct order. Not at all the level of service we are accustomed to, especially for a Chick-fil-A. Imagine if we had driven off with the wrong order, everybody else is down the line would have been wrong....
Atmosphere: 3
Food: 4
Service: 2
Ken Jett
Professional at its best
Atmosphere: 5
Food: 5
Service: 5
Andrea Miller
Costumer service here sucks U don’t what to help u costumer out with other when ame from the wrong side . So u may have to back to learn how to do costumer service
Atmosphere: 1
Food: 1
Service: 1
William Cranford (Egridemini)
Big line in the drive thru but it moved along real fast!, super friendly and my order was correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich
Zary Medina
Cordially and attentive staff. Food, as always, delicious
Becareful with rewards. The rewards showed up on my app and i went back 2 days later only for them to expire. The employees told me they didnt know they expire.
Atmosphere: 5
Food: 5
Service: 1
MusicMan Reviewer
Went through drive through. Very busy and slow. One drive through line is only for online orders. Slows everything down.
Atmosphere: 5
Food: 5
Service: 3
Patrice Anthony
We come to this Chick-fil-A about twice a week, and it’s always a great experience for our family. The staff is so friendly, respectful, and quick with service—it’s clear they really care about their customers. My daughter’s favorite meal is the chicken sandwich, and it’s always fresh and delicious. The atmosphere here feels welcoming, like a place where families are valued. I gave it four stars because they consistently deliver great food and service!
Atmosphere: 4
Food: 4
Service: 4
Elizabeth Underwood
Great customer service! Excellent order accuracy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Crunch Side, Mac & Cheese
Madison Towe
Literally sat in line for 45 mins only to be told I got into the wrong line and it was mobile order only. He told me to get back In line. I go to chicfila all the time and never have I had to pay attention to which line I’m in. They both are open to order food. Ridiculous. Now I don’t have time to get back in line bc the line was out in the street and my 4 year old is crying he’s hungry. Gastonia needs to get it together.
Standard Chick FIL a. Parking lot is a bit of a nightmare
Atmosphere: 5
Food: 5
Service: 5
Really Great service and staff. Food was Fresh no problem at all..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich
We Go To Chick-fil-A Almost Everyday (Except Sunday) Their Food's Great, Service Is Amazing & Atmosphere...Quite Cool!
Kid-friendliness: Because Chick-fil-A Is Kid-friendly Bring Your Kids To The Best Fast Food Restaurant In-Town!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper
I never thought the day would come to bad mouth chick-fil-a we order for dinner last night got it home fries cold and hard cheese completely off of sandwich laying in box macaroni tasted like it was days old and WORST of all not one dipping sauce in the bag. It will be a while before we are back and we really enjoyed it a couple times a week never EVER had this issue with the old building down on Franklin I mean $50 is a lot of money to just throw in the trash very disappointing
Atmosphere: 2
Food: 1
Service: 2
Our family was so thankful to eat here tonight. We got there at 8:40pm after a basketball game and they let us order,sit and eat with out rushing us out. Thank for the great service and hospitality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich Meal, Chick-Fil-A Chicken Sandwich
Wow, what is it with the bad service at this location? Always a crapshoot on what will be missing (no granola with the yogurt parfait, or no salad topper with the Cobb salad, missing a straw or utensils..etc) Today was just ridiculous. At 8:25 am with a full lane, the drive through server shoves a meal and 2 drinks at us. "Did we order drinks?" Hubby asks? "Nope" I look at the name on the receipt. It is not our order. When we finally get the girls attention because she's been having a personal conversation with her coworker inside the whole time, she rolls her eyes grunts out a "sorry" and then asks us what our name is and gets us the correct order. Not at all the level of service we are accustomed to, especially for a Chick-fil-A. Imagine if we had driven off with the wrong order, everybody else is down the line would have been wrong....
Atmosphere: 3
Food: 4
Service: 2
Professional at its best
Atmosphere: 5
Food: 5
Service: 5
Costumer service here sucks
U don’t what to help u costumer out with other when ame from the wrong side . So u may have to back to learn how to do costumer service
Atmosphere: 1
Food: 1
Service: 1
Big line in the drive thru but it moved along real fast!, super friendly and my order was correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich
Cordially and attentive staff. Food, as always, delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Spicy Chicken Sandwich, Chick-Fil-A Chicken Sandwich
Restaurantji Recommends
Becareful with rewards. The rewards showed up on my app and i went back 2 days later only for them to expire. The employees told me they didnt know they expire.
Atmosphere: 5
Food: 5
Service: 1
Went through drive through. Very busy and slow. One drive through line is only for online orders. Slows everything down.
Atmosphere: 5
Food: 5
Service: 3
We come to this Chick-fil-A about twice a week, and it’s always a great experience for our family. The staff is so friendly, respectful, and quick with service—it’s clear they really care about their customers. My daughter’s favorite meal is the chicken sandwich, and it’s always fresh and delicious. The atmosphere here feels welcoming, like a place where families are valued. I gave it four stars because they consistently deliver great food and service!
Atmosphere: 4
Food: 4
Service: 4
Great customer service! Excellent order accuracy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Crunch Side, Mac & Cheese
Literally sat in line for 45 mins only to be told I got into the wrong line and it was mobile order only. He told me to get back In line. I go to chicfila all the time and never have I had to pay attention to which line I’m in. They both are open to order food. Ridiculous. Now I don’t have time to get back in line bc the line was out in the street and my 4 year old is crying he’s hungry. Gastonia needs to get it together.
Atmosphere: 1
Food: 1
Service: 1
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