Jade Express - Gastonia
246 N New Hope Rd, Gastonia
(704) 215-6211
Recent Reviews
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they never wanna give you any sauce with the order and they make every excuse not to, what’s the point of ordering something and not have everything you need for your food?? I like the food itself, but I wont ever place another order with them again, and neither should you, they are greedy, with service like that, they should close down if they don’t treat customers right
Atmosphere: 1
Food: 3
Service: 1
Worst Chinese food I’ve had
Food: 1
Rice has no taste. They didn't have any sesame chicken. Employees definitely could have been nicer. I will never buy food from here again
Atmosphere: 1
Food: 1
Service: 1
Not many food options to choose from. Not enough food places around this either. Bad atmosphere in general.
Atmosphere: 1
Food: 2
Service: 3
I absolutely love the orange chicken, but every single time I have the chicken and vegetable fried rice DoorDashed, it comes plain. It never fails.
Food: 4
Service: 3
Great delicious food. Huge portions. lovely services . would like to be here all the time :)
Atmosphere: 5
Food: 5
Service: 5
the best food in the mall. really like their lo mein and orange chicken. #1 chinese food in
Atmosphere: 5
Food: 5
Service: 5
DoorDash delivery driver was fast! But the food quality was some of the worst I have ever experienced. Sweet&Sour Chicken was very overcooked and almost no meat to the pieces, mostly burned breading, cold, dry and awful. Very little sauce provided. Rice was just okay.
Sugar donuts same thing, way overcooked yet cold upon delivery and I only live 15 minutes away from the restaurant! There's no way Jade Express used freshly prepared food for my order.
I was very disappointed and it was expensive too. $30 by the time delivery was included for a one person meal without drink. I threw most of the food away.
Food: 1
Terrible service , the food was fine but the Jamaican lady or whatever she is started cussing us out in a whole other language and tried to scam us out of our money I had to lock my card , it’s terrible don’t come here just do delivery.
Atmosphere: 1
Food: 4
Service: 1
Don't do it. Smells and looks decent
But AWFUL!
This was a waste of $11
Vegetarian options: Don't do it
Kid-friendliness: Nah
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great delicious food. Huge portions. Great friendly service.
Atmosphere: 5
Food: 5
Service: 5
People Please Stop ⛔ and Read This. Do Not give these people at Jade Express your ? ///////////////////////////////This food was disgusting and made me very very sick ? i had to go to hospital i had gotten Salmonella Poisened from here. Please Jade Express don’t try and reply back with your auto lies.The food was totally dried out. Didn't look like it through the window. My crab ragoons were hard as hell with no feeling. I truly believe that the only reason a lot of people buy from you because your the only only spot in this Eastridge Mall that really need demolishing.
Atmosphere: 1
Food: 1
Service: 1
Hispanic girl treated me with kindness and was very respectful and willing to work with my order i give her a 10/10 great customer service!
Atmosphere: 4
Food: 4
Service: 5
The white lady that was there had a real bad attitude. They really wasn’t paying attention. There was nobody at the front when I came, they barely had food there. They ACTUALLY HAD FLIES THERE .
Atmosphere: 1
Food: 4
Service: 1
They have the best American-Chinese food
Atmosphere: 5
Food: 5
Service: 5
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