Oh my gosh. The ONLY you hear me? The ONLY good kfc for miles. Belmont gross, Denver nasty, Dallas gross. Whoever is running this one needs to go help the others I listed because I didn’t know KFC still tasted good till I ate here. Oh my God it reminded me of pre covid meals it was soooo tasty. Don’t lose your edge Gastonia kfc please!
Atmosphere: 5
Food: 5
Service: 5
Tazwiah Tucker
The service at this establishment is terrible, I asked for certain items and it wasn't until I pulled away that I realized the food was inaccurate so upon return to the drive thru the young lady asked what chicken was wrong took the food back as someone else walked through the store with the correct chicken in hand taking it to same young lady that waited. When asked why all of this happened she stated I didn't fix your food. The food was purchased for my elderly mother so I don't know how the food tasted.
Atmosphere: 1
Service: 1
Tim Smith
All manger and employees are playing on job my food is wrong mayo on bun did not want mayo did not get half my food could keep going
Elaine Arrowood
Had lunch at this restaurant today, cannot say enough about how courteous and polite the employees were! We’ll definitely be here again!
Atmosphere: 5
Food: 5
Service: 5
Crystal Meeks
Mind you I love KFC, definitely my favorite but today was the last straw. One thing I hate is ordering and paying for a 3 piece meal and getting home to a 2 piece. Between New Hope KFC and every McDonalds I don't know which is worse. Last time I'll be stopping there before work or any other KFC (Neal Hawkins get all my respect). At least Bojangles in Belmont gets it right every single time and i get to work with the correct order.
Food: 5
Service: 1
TR Nelson
Front team member was very customer focused. She provided great customer service.
Atmosphere: 3
Food: 4
Service: 5
Star Bumgarner
Ordered a two piece chicken meal with wedges, slaw, and a biscuit. Ordered a leg and thigh but received a thigh and breast instead. Biscuit was so hard it felt like it was made 2 days ago. Didn't know any of this til I got home. How could anyone serve food like that. There's no way they couldn't tell the biscuit wasn't hard as a brick. I can understand if they ran out of legs but they didn't even say anything. And the manager was in such a hurry to lock the lobby door she stood there until I walked out. They close at 10:30 pm and we left there at 9:13pm. Closing an hour before closing is ridiculous when they had at least 5 employees working. Used to love this location but tonight was the worst service ever.
Atmosphere: 1
Food: 1
Service: 1
Kim Isenhour
I’ve got a two-piece white original. Was the worst I’ve ever had from KFC. There was no way it was marinated and cooked in a pressure cooker. $12 and tough as leather.
Food: 1
Service: 3
James Gallman, jr
Low diesel prices 💯
Atmosphere: 2
Food: 2
Service: 2
Michael Stone
Food was ready fast and was delicious. Awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Pot Pie Combo
So apparently who’s ever working tonight didn’t wanna work anymore so they told us they ran out of chicken…. The dumbest lie ever yall don’t closed for 40 min. Sell the chicken you don’t own lol
Atmosphere: 1
Food: 1
Service: 1
Angelica Murillo
This location has been just gotten worst. Last time I came they didnt have chicken at all. And today no fries. Two mains of this place. Sad!
Drew Barchie
Glean your grease and youll be alot better
Atmosphere: 4
Food: 3
Service: 5
Brian Mccarn
Horrible experience never did get my food. I paid for it waited 20 to 30 minutes. Then they bothered to tell me they were out of it and then they had to refund my money never will go back here again!!
Oh my gosh. The ONLY you hear me? The ONLY good kfc for miles. Belmont gross, Denver nasty, Dallas gross. Whoever is running this one needs to go help the others I listed because I didn’t know KFC still tasted good till I ate here. Oh my God it reminded me of pre covid meals it was soooo tasty. Don’t lose your edge Gastonia kfc please!
Atmosphere: 5
Food: 5
Service: 5
The service at this establishment is terrible, I asked for certain items and it wasn't until I pulled away that I realized the food was inaccurate so upon return to the drive thru the young lady asked what chicken was wrong took the food back as someone else walked through the store with the correct chicken in hand taking it to same young lady that waited. When asked why all of this happened she stated I didn't fix your food. The food was purchased for my elderly mother so I don't know how the food tasted.
Atmosphere: 1
Service: 1
All manger and employees are playing on job my food is wrong mayo on bun did not want mayo did not get half my food could keep going
Had lunch at this restaurant today, cannot say enough about how courteous and polite the employees were! We’ll definitely be here again!
Atmosphere: 5
Food: 5
Service: 5
Mind you I love KFC, definitely my favorite but today was the last straw. One thing I hate is ordering and paying for a 3 piece meal and getting home to a 2 piece. Between New Hope KFC and every McDonalds I don't know which is worse. Last time I'll be stopping there before work or any other KFC (Neal Hawkins get all my respect). At least Bojangles in Belmont gets it right every single time and i get to work with the correct order.
Food: 5
Service: 1
Front team member was very customer focused. She provided great customer service.
Atmosphere: 3
Food: 4
Service: 5
Ordered a two piece chicken meal with wedges, slaw, and a biscuit. Ordered a leg and thigh but received a thigh and breast instead. Biscuit was so hard it felt like it was made 2 days ago. Didn't know any of this til I got home. How could anyone serve food like that. There's no way they couldn't tell the biscuit wasn't hard as a brick. I can understand if they ran out of legs but they didn't even say anything. And the manager was in such a hurry to lock the lobby door she stood there until I walked out. They close at 10:30 pm and we left there at 9:13pm. Closing an hour before closing is ridiculous when they had at least 5 employees working. Used to love this location but tonight was the worst service ever.
Atmosphere: 1
Food: 1
Service: 1
I’ve got a two-piece white original. Was the worst I’ve ever had from KFC. There was no way it was marinated and cooked in a pressure cooker. $12 and tough as leather.
Food: 1
Service: 3
Low diesel prices 💯
Atmosphere: 2
Food: 2
Service: 2
Food was ready fast and was delicious. Awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Pot Pie Combo
Restaurantji Recommends
So apparently who’s ever working tonight didn’t wanna work anymore so they told us they ran out of chicken…. The dumbest lie ever yall don’t closed for 40 min. Sell the chicken you don’t own lol
Atmosphere: 1
Food: 1
Service: 1
This location has been just gotten worst. Last time I came they didnt have chicken at all. And today no fries. Two mains of this place. Sad!
Glean your grease and youll be alot better
Atmosphere: 4
Food: 3
Service: 5
Horrible experience never did get my food. I paid for it waited 20 to 30 minutes. Then they bothered to tell me they were out of it and then they had to refund my money never will go back here again!!
manager was very bothered by questions I had
Atmosphere: 1
Food: 3
Service: 1
Loading...