Krispy Kreme
2990 E Franklin Blvd, Gastonia
(704) 853-1060
Recent Reviews
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Why is our KK so getto? As we were sitting at the kiosk waiting to order, we noticed how old the lighted sign is displaying the menu. After waiting 5 min, a young lady comes out and writes a sign saying CLOSED, with no explanation or apologies. Wow! Customer service is dead here.
Atmosphere: 1
Service: 1
Highly recommend to step inside rather than to use the drive thru. Although they were not understaffed or had a long line of customers inside, it seems that they prioritize in-person vs drive thru.
Aside from that, lovely experience inside! Nice customer service. We ordered a dozen glazed and they were all picked freshly from the conveyor belt!
Wheelchair accessibility: There was a ramp to enter the building. No steps!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, 10 Count Original Glazed Doughnut Dots
Please never has anything available. Placed an online order for 6 dozen doughnuts for work 12 hours in advance. Showed up the next morning for pickup time and they inform me that they have no doughnuts available. This happened to multiple people. At least call and notify me next time.
Service: 1
Always go when the hot light is on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Unorganized and bad customer service experience. It was good before but recently service was bad!
Atmosphere: 3
Food: 4
Service: 2
Why have a hot and ready sign up with no hot and ready donuts available??
Atmosphere: 1
Food: 2
Service: 1
The absolute worst service. The young people working there cared more about laughing and joking with each other than they did about taking our order. Krispy cream has no flexibility on their products.
Atmosphere: 1
Food: 1
Service: 1
Love these donuts, expensive to buy. eed to offer hot donuts more
often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts, Doughnut, Lemon Filled Chocolate Glazed Birthday Cake Original Glazed Doughnuts
I went by today after lunch and there a note on the door that said cash only
Don't bother.... second time in two weeks I have tried to go there to get my team donuts around 645am after they open and there's people inside, donuts in the counter but they are closed and won't help you.
Restaurantji Recommends
They are always closing before toime poor service and no answers 12/19
Went there a couple weeks ago. The hot sign was on! The workers were nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
A stale, waste of money. This is the second time in three weeks we've received stale doughnuts at this location.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Doughnut
Couldn’t get donuts bc they turned their fryer off an hour before close 😭
Atmosphere: 1
Food: 1
Service: 1
Great
Kid-friendliness: Treatment was wonderful
Wheelchair accessibility: Wheel chair ♿️ accessible parking and bathroom 🚻
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Doughnut
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