Couldn’t enjoy our meal because a supervisor or manager was yelling at the staff the entire time. Honestly I thought about jumping behind the counter and helping with side work so I could enjoy my meal. Just w
Atmosphere: 1
Food: 4
Service: 5
William Johnson
I'll keep it simple. The food is overpriced and the staff is subpar. If they get something wrong, apparently it just does not matter, even with the prices they are charging. That's fine, I just won't be back. The only thing that I really like was the unsweetened tea, but even then they took up the Splenda and charge 3 something for one tea.
Atmosphere: 1
Food: 1
Service: 1
Gerard Salluom
Cashier was friendly and helpful. Food was good. Men's restroom needed attention and the dinning room, too.
Atmosphere: 4
Food: 5
Service: 5
Madeline Swann
I was ordering via DoorDash but didn’t see gluten free bread as an option. I called the store and they confirmed they did have it and would let the kitchen know to look out for my order so they would know to substitute the regular bread with gluten free bread at no extra charge.
10/10 service, thank you so much for being accommodating! I believe the guy who answered the phone was David. Great customer service!
Food: 5
Service: 5
John Costner : The Reading Cipher
The employee Nautica and the lady that served us were very pleasant.The Buffalo Chicken actually comes with bacon on it and I don't eat pork. I was unaware of that until I looked at the sandwich prior to biting down and I informed the lady that served us and she happily took it back and they made a whole new one without any push back. I am very grateful of that because sometimes you get a lot of flack for requesting addendums or changes to your order but they were very very receptive and the atmosphere was great. It was cool in there. They have some awesome strawberry lemonade and there's other things on the menu I'd like to come back to try as well and it was my first time there so me and my lady were very grateful and will be back!
Atmosphere: 5
Food: 5
Service: 5
Amber
I haven't been here in a long time. I decided to get something called The New Yorker. It's very similar to a Reuben, I actually asked them to add sauerkraut to it. I just wanted to review to show a photo of how thick the sandwich was. I don't know of any other restaurants that will give you that much meat on any of your sandwiches. It was also very nice to be receiving service from actual people and not just a stupid kiosk. My friends and I had gone to Steak & Shake around the corner to eat. I was so infuriated by the weird options and lack of customizability on the menu kiosk but I decided not to give them any of my money.
Atmosphere: 4
Food: 5
Service: 5
Paul
They’re always leaving out part of your order
Jacqueline Surratt
I love those nachos
Atmosphere: 5
Food: 5
Service: 5
Stephen Bailey
The website said to go and pick up your to go meal right from the rack. The employee their berated mean for going and picking up my own meal said you can't go back there. Then to top it off, the salad ended up giving me a bad digestive experience! I just won't go there again.
Atmosphere: 1
Food: 1
Service: 1
Marie Mills
I was going here twice a week because I really liked the ease of ordering through the app, but they just got rid of tableside ordering, so I don't think I'll be back anywhere near as often.
Food was really good and portions were good as well
Tyaisa Harris
Definitely check your bags. I informed the cashier something was missing and she replied that there was nothing she could do. Says “we don’t profit off of that”
Dawn Beaudette
They were super busy but very efficient. Ordered table side, food arrived fast and correctly. Friendly helpful staff
Paul Whitacre
Attentive service and good food. Nice lunch spot while traveling along I-85.
Rotarika Brisco
Check your bag, they are not good at putting your paid items in, but will refund you when they forget ,mostly. I wish there was another location near Gastonia.
Couldn’t enjoy our meal because a supervisor or manager was yelling at the staff the entire time. Honestly I thought about jumping behind the counter and helping with side work so I could enjoy my meal. Just w
Atmosphere: 1
Food: 4
Service: 5
I'll keep it simple. The food is overpriced and the staff is subpar. If they get something wrong, apparently it just does not matter, even with the prices they are charging. That's fine, I just won't be back. The only thing that I really like was the unsweetened tea, but even then they took up the Splenda and charge 3 something for one tea.
Atmosphere: 1
Food: 1
Service: 1
Cashier was friendly and helpful. Food was good. Men's restroom needed attention and the dinning room, too.
Atmosphere: 4
Food: 5
Service: 5
I was ordering via DoorDash but didn’t see gluten free bread as an option. I called the store and they confirmed they did have it and would let the kitchen know to look out for my order so they would know to substitute the regular bread with gluten free bread at no extra charge.
10/10 service, thank you so much for being accommodating! I believe the guy who answered the phone was David. Great customer service!
Food: 5
Service: 5
The employee Nautica and the lady that served us were very pleasant.The Buffalo Chicken actually comes with bacon on it and I don't eat pork. I was unaware of that until I looked at the sandwich prior to biting down and I informed the lady that served us and she happily took it back and they made a whole new one without any push back. I am very grateful of that because sometimes you get a lot of flack for requesting addendums or changes to your order but they were very very receptive and the atmosphere was great. It was cool in there. They have some awesome strawberry lemonade and there's other things on the menu I'd like to come back to try as well and it was my first time there so me and my lady were very grateful and will be back!
Atmosphere: 5
Food: 5
Service: 5
I haven't been here in a long time. I decided to get something called The New Yorker. It's very similar to a Reuben, I actually asked them to add sauerkraut to it. I just wanted to review to show a photo of how thick the sandwich was. I don't know of any other restaurants that will give you that much meat on any of your sandwiches. It was also very nice to be receiving service from actual people and not just a stupid kiosk. My friends and I had gone to Steak & Shake around the corner to eat. I was so infuriated by the weird options and lack of customizability on the menu kiosk but I decided not to give them any of my money.
Atmosphere: 4
Food: 5
Service: 5
They’re always leaving out part of your order
I love those nachos
Atmosphere: 5
Food: 5
Service: 5
The website said to go and pick up your to go meal right from the rack. The employee their berated mean for going and picking up my own meal said you can't go back there. Then to top it off, the salad ended up giving me a bad digestive experience! I just won't go there again.
Atmosphere: 1
Food: 1
Service: 1
I was going here twice a week because I really liked the ease of ordering through the app, but they just got rid of tableside ordering, so I don't think I'll be back anywhere near as often.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Food was really good and portions were good as well
Definitely check your bags. I informed the cashier something was missing and she replied that there was nothing she could do. Says “we don’t profit off of that”
They were super busy but very efficient. Ordered table side, food arrived fast and correctly. Friendly helpful staff
Attentive service and good food. Nice lunch spot while traveling along I-85.
Check your bag, they are not good at putting your paid items in, but will refund you when they forget ,mostly. I wish there was another location near Gastonia.
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