Milano Restaurant

904 S New Hope Rd, Gastonia
(704) 854-3946

Recent Reviews

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Marcos Antunes Klemz

an Italian restaurant that doesn't make its own pasta.

Atmosphere: 3

Food: 2

Service: 2

Tara Lea

. Our family love eating out and went here for the first time last Sunday . I got Philly steak I asked what sides come with meal and the waitress said “ chips or fries”. I ordered fries . When it’s time to pay there is an additional $3.95 charge for fries . I reminded the waitress of what she had been asked about fries being a side . No big deal until she started lying then becoming upset. The older gentleman told the younger cashiers to take it off the bill but when he walked away the younger gentleman did not do what he was told and was petty as I over heard him tell the young lady next to him he would only take off a $1. This place needs to learn how to keep returning customers , not be unprofessional, petty . They would rather lose high paying orders over $3.95. Our bill was over $70 and they would rather leave a customer with a bad experience instead of fixing $3.95 and not lying . Do better I want return and do not recommend . We would have tipped more because during our service the waitress was attentive however she does not know how handle small mishaps and take accountability therefore her tip was taken out of the $3.95 . Not sorry because you should treat your customers better .

Atmosphere: 1

Food: 2

Service: 2

Ginger Kresge

Chicken/steak proportins of meat cut down 80%, mostly bread. Interior really dark as ususl... needs more light definately. Only customer in restaurant and waitress and desk attendant talked the entire time with our table needing items. Probably wont go back. Also, food was cold!

Wheelchair accessibility: Too dark

Atmosphere: 2

Food: 2

Service: 2

Sophia Kramer

Ordered DoorDash from this place, the spaghetti sauce was watery and bland and the chicken in the “chicken parm” was just chunks of unseasoned chicken, by no means was it a traditional chicken parm. Only thing that was decent was the garlic bread and the side salad

Megan Ray

I got several different things but the alfredo was the most bland alfredo sauce I have ever eaten...absolutely no seasoning...I've had better from a jar

Food: 1

Recommended dishes: Fettuccine Alfredo

Lynne

We only order takeout of the deluxe sub. Same thing for years. This is not an almost $14 steak sub. At least fill the roll the way you use to.couple inches of emptiness on the ends is not acceptable. We thought the last time was a fluke but I guess this is the new standard and not even an apology when I called. Will be moving on to someone who might like our business.

Food: 2

Service: 2

louie ornelas

If your going to call yourself an Italian restaurant, then you should not serve frozen meatballs and a meat sauce that tastes like it's Chilli. Won't be back there ever. And the lemon drop martini tasted like dish water thats been sitting in the sink with a lemon in it.

Atmosphere: 3

Food: 1

Service: 3

Jo-An Lattanzi

Food is fair. Was not expecting an automatic 20% gratuity for a party of 5. At the register I was shown the small print statement on the menu, and the sign displayed among the clutter on a side board. I haven't decided if the service is always bad, or knowing her 20% was guaranteed, she didn't care. I will not go back. There is much better Italian in the area!!!

R.K. Leach

Been going here since the 90s as a kid and still enjoy it. The pizza is awesome and I’ve always been a fan of their salad and house made thousand island dressing! Grilled chicken is good too, along with their spaghetti!

Atmosphere: 5

Food: 5

Service: 5

Gina C

Everything was so good. I had the Veal Franchise with angel hair pasta and my son had the meat Raviolis with Alfredo sauce. So good. we were so stuffed. Even the bread was good. Waitress was very attentive and was great!. I have not been here in a while but I'll certainly be back! Yum!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ravioli

steven Williams

food had no flavor.

Atmosphere: 1

Food: 1

Service: 1

E Greene

I really enjoyed my food. The meat sauce was so delicious. I'll bring the family with me next time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lasagna, Ravioli

Gene Goode

Food very good, love their homemade blue cheese salad dressing.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Lasagna, Garlic Bread

Ashley Holloman

I'm not sure if the recipes on certain things have changed. Been going here since I moved back to NC 30 yrs ago. But it sure has been less than desirable. But my other half loves the veil so we keep going. Service is always great. People at the register are always nice and polite. Prices are reasonable as well.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Stuffed Shells, Fettuccine Alfredo

Sherri Harris

Great Family Restaurant.

Atmosphere: 5

Food: 5

Service: 5

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