I was wrong It was on president day and they close because of the hoilday you restaurant has great hours
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Day Little
Had a horrible experience with one of the workers there yesterday (1/30/25), pulled up to the window and received very bad customer service from a man named Shawn. He had a rude attitude, and was even rude to his employees from what I witnessed from the window. Waited forever for my pizza just for it to be shoved at me and drive -thru window slammed without asking me is that all. The behavior I witnessed yesterday from this individual was appalling especially coming from a manager. It was very surprising to me because every other experience I have had has been good. I am normally greeted at the window with a smile by the general manager in that store Ron. I am given my food in a timely manner and everything is made perfectly. Great customer service has always been given by him. I will make sure Ron is working on any days I decide to order.
Atmosphere: 1
Food: 3
Service: 1
John Downing
Food quality dropped off a cliff recently. Pizza doughs are not being handled correctly and you can tell the dough was cold when baked and the crusts aren't coming out because the dough never came to temp so it could rise. It's turning me from a regular into an "if we really have to" kind of customer here.
Food: 2
Recommended dishes: Honey BBQ, Traditional Wings, Fries
David Brooks
This was a carry out. Checked my pizza it was wrong. The pizza I finally got had so few toppings. We didn't like that at all. The cashier was no very friendly. I do not recommend this location.
Atmosphere: 2
Food: 2
Service: 2
Aaliyah Brooks
Literally gave me hot sauce on my pizza instead of marinara
Food: 1
Service: 1
Cole Johnson
Ordered delivery, original ETA was 30 minutes, order arrived 1 hour later. Food tasted as if it had been made when the order was placed, cold and old. Tried calling the store but could not get through due to them using a call center where the agent had no idea what I was complaining about.
Atmosphere: 1
Food: 1
Service: 1
Mitchell Roth
Ordered two pizzas with both extra sauce, one no cheese. Both pizza came with basically zero sauce and both had extra cheese on it. Not a single person apologized and it took an hour to get the new pizza delivered. Don’t order from this location.
Food: 1
Service: 1
Heather Dulaney
Ordered pepperoni pizza on the app and got cheese pizzas and the food was barley warm! I called the store on ozark and nobody would pick the phone up i was left on hold for close to an hour!
Atmosphere: 1
Food: 1
Service: 1
Stephanie Rector
The girls here were really sweet. Did a mobile order and got it sooner than expected. Food was good and hot too!
Atmosphere: 5
Food: 5
Service: 5
Nathan Head
Apparently hours online and posted on the door do not apply. They close earlier under "new management" so you'll have to guess when. Second location to change hours randomly and not update...
The wings tasted like plastic, or that they were cooked in plastic. I ate one, and tried another and could not get past the plastic flavor. I ordered medium Buffalo. Will not be ordering the wings again, 18$ for flavor of plastic. The bread sticks were fluffy and Great with light flavor they usually sprinkle on top. Have not tried the brownies yet, how could you go wrong with chocolate right? OMG UPDATE!!!! ? THEY HAVE GIANT DARK CHOCOLATE CHIPS IN IT ???
Food: 1
Service: 4
Lacey Smith
This review is more for Pizza Huts manager to have knowledge of the situation and hopefully to be able to address it so it does not happen in the future and reflect badly on this location. The delivery driver left our pizza in the pouring rain. No knock, no nothing. The driver didn’t even make it to the porch, left the pizza sitting on a tool box next to the porch. Called Pizza Hut, the girl on the other end of the end of the phone was polite and handled the situation very well. She stated that Pizza Hut is short on delivery drivers and that it was a door dasher who dropped the pizza off. The girl on the other end of the phone made the situation right. Remade the food and is having it sent back out which is very much appreciated. We hope that this isn’t something that happens in the future.
Atmosphere: 1
Food: 3
Service: 3
Sabrina Canup
Great people! Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Orlando Williams
This restaurant doesn't give everything that comes with your meal and they put you on hold for 20 minutes when you tell them you didn't receive everything. I never received my order. They are rude a disrespectful.
Atmosphere: 1
Food: 1
Service: 1
GENERALSNIPER1
This storehas a new manager and she is amazing in york sc.julie is awsome.
I was wrong It was on president day and they close because of the hoilday you restaurant has great hours
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Had a horrible experience with one of the workers there yesterday (1/30/25), pulled up to the window and received very bad customer service from a man named Shawn. He had a rude attitude, and was even rude to his employees from what I witnessed from the window. Waited forever for my pizza just for it to be shoved at me and drive -thru window slammed without asking me is that all. The behavior I witnessed yesterday from this individual was appalling especially coming from a manager. It was very surprising to me because every other experience I have had has been good. I am normally greeted at the window with a smile by the general manager in that store Ron. I am given my food in a timely manner and everything is made perfectly. Great customer service has always been given by him. I will make sure Ron is working on any days I decide to order.
Atmosphere: 1
Food: 3
Service: 1
Food quality dropped off a cliff recently. Pizza doughs are not being handled correctly and you can tell the dough was cold when baked and the crusts aren't coming out because the dough never came to temp so it could rise. It's turning me from a regular into an "if we really have to" kind of customer here.
Food: 2
Recommended dishes: Honey BBQ, Traditional Wings, Fries
This was a carry out. Checked my pizza it was wrong. The pizza I finally got had so few toppings. We didn't like that at all. The cashier was no very friendly. I do not recommend this location.
Atmosphere: 2
Food: 2
Service: 2
Literally gave me hot sauce on my pizza instead of marinara
Food: 1
Service: 1
Ordered delivery, original ETA was 30 minutes, order arrived 1 hour later. Food tasted as if it had been made when the order was placed, cold and old. Tried calling the store but could not get through due to them using a call center where the agent had no idea what I was complaining about.
Atmosphere: 1
Food: 1
Service: 1
Ordered two pizzas with both extra sauce, one no cheese. Both pizza came with basically zero sauce and both had extra cheese on it. Not a single person apologized and it took an hour to get the new pizza delivered. Don’t order from this location.
Food: 1
Service: 1
Ordered pepperoni pizza on the app and got cheese pizzas and the food was barley warm! I called the store on ozark and nobody would pick the phone up i was left on hold for close to an hour!
Atmosphere: 1
Food: 1
Service: 1
The girls here were really sweet. Did a mobile order and got it sooner than expected. Food was good and hot too!
Atmosphere: 5
Food: 5
Service: 5
Apparently hours online and posted on the door do not apply. They close earlier under "new management" so you'll have to guess when. Second location to change hours randomly and not update...
Atmosphere: 1
Service: 1
Restaurantji Recommends
The wings tasted like plastic, or that they were cooked in plastic. I ate one, and tried another and could not get past the plastic flavor. I ordered medium Buffalo. Will not be ordering the wings again, 18$ for flavor of plastic. The bread sticks were fluffy and Great with light flavor they usually sprinkle on top. Have not tried the brownies yet, how could you go wrong with chocolate right?
OMG UPDATE!!!! ? THEY HAVE GIANT DARK CHOCOLATE CHIPS IN IT ???
Food: 1
Service: 4
This review is more for Pizza Huts manager to have knowledge of the situation and hopefully to be able to address it so it does not happen in the future and reflect badly on this location. The delivery driver left our pizza in the pouring rain. No knock, no nothing. The driver didn’t even make it to the porch, left the pizza sitting on a tool box next to the porch. Called Pizza Hut, the girl on the other end of the end of the phone was polite and handled the situation very well. She stated that Pizza Hut is short on delivery drivers and that it was a door dasher who dropped the pizza off. The girl on the other end of the phone made the situation right. Remade the food and is having it sent back out which is very much appreciated. We hope that this isn’t something that happens in the future.
Atmosphere: 1
Food: 3
Service: 3
Great people! Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This restaurant doesn't give everything that comes with your meal and they put you on hold for 20 minutes when you tell them you didn't receive everything. I never received my order. They are rude a disrespectful.
Atmosphere: 1
Food: 1
Service: 1
This storehas a new manager and she is amazing in york sc.julie is awsome.
Atmosphere: 5
Food: 5
Service: 5
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