Shane's Rib Shack
3660 E Franklin Blvd, Gastonia
(704) 879-7200
Recent Reviews
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Gross & sticky floors 04.26.25, at 8:25 pm my girlfriend and I came in to eat. Both got bbq pork plates. I ordered baked beans. Told out. We walked over to sit down. The whole floor was so sticky our shoes were sticking and making noise. Other customers were looking at their shoes from the noise and stickiness too. There was paper on the floor. One hostess went to sweep, if you call it that, and identified one piece of paper and drug it across the floor with the broom before stopping. The hostess came back and talked to another customer seated to say a side was out, think it was Mac and cheese, and got a double of his first side. The food was brought and my girlfriend ate most of her sides and about half the meat. She asked me why I wasn’t eating. I told her the place was so gross it made me not want to eat and if the dining room was this way I could only imagine what the kitchen was like. I asked her if she wanted a to go box for hers and she said no, the meat was really dry. Besides drinking some water I didn’t even touch the tray or plate of mine, much less the food. The lady I think was the supv. and hostess were in the dining room as we left and I told them, “This place is so gross I couldn’t even eat my food”. No comment from them.
The chopped big dad barbecue sandwich was yesterday‘s meat. I’ve worked in the barbecue business long enough to know. The barbecue chicken sandwich came out with bread and chopped chicken only nothing else on it. My daughter says the hamburger meat is weird whatever that means. I used to love this place Doubt I’ll be back for a while
Atmosphere: 3
Food: 2
Service: 3
I have driven by here 100+ times and tonight I finally pulled trigger. What a waste of $.
Chicken sandwich was bare as they come.
Mac n Cheese was clearly microwaved as the Styrofoam container it came in was melted at the bottom
Don't come spend your hard earned $ here.
And why is the floor so dam sticky?
And I guess they only clean at end of night ? 🤷
Update 3 hours later! This absolutely destroyed my stomach!
Atmosphere: 1
Food: 1
Service: 3
Great food and generous portions
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: BBQ Sauce, Pulled Pork, Peach Cobbler
I used my birthday rewards for a free pulled chicken sandwich. This chicken sandwich was absolutely awful. I waited for a long time for the sandwich to be ready, which was not a big deal because I had time. When I received it, the bread was completely soaked, the box was filled with some type of liquid and the chicken was so tough I could not eat it. And it smelled horrible. I threw the entire thing in the trash. I am so sad that I wasted my birthday gift on this chicken sandwich. The only bright spot was the peach tea. I would not recommend.
Atmosphere: 5
Food: 1
Service: 3
Stopped by this location Tuesday while they were offering the bbq special. I ordered online for pickup. The service was fast and the cashier was very friendly. Food was fresh and hot. No complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork
DE-LISCIOUS ribs, reasonable prices - nice family atmosphere without breaking the bank. Save room for the irresistible pack cobbler!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Sauce, Peach Cobbler, Potato Salad, Texas Toast
I bought the rib and chopped chicken platter. I thought it was very good. They 4 BBQ sauces and I went with the Carolina Mustard based sauce. I had enough left over for a second meal.
Atmosphere: 5
Food: 5
Service: 5
This place is scary because they had a rug that several people tripped on just while I was there waiting to order and get food and they said “oh well” if the owners get sued. Not them. So you don’t care about the person that could get severely injured if they fall - like the elderly. Visit here with caution. At least they weren’t sold of of the special the advertise as usual but I also got there at opening 👎
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Tenders, Pulled Pork, Peach Cobbler, Fried Sweet Potato
They were very generous with the servings. The BBQ pork and ribs meal was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Pork, BBQ Sauce, Pulled Pork, Potato Salad
Restaurantji Recommends
The food is good. I wish they would improve on the Mac and cheese. It's a little bland. A bigger side salad would be nice, too. No matter what time of day it always looks like it's been a long one for the staff. It's a little chilly in the restaurant.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: BBQ Sauce, Wings, Potato Salad, Creamy Coleslaw
It's a nice place to get BBQ in a timely manner. The cashier and server are polite as usual. The openly complaint I have is how sticky the floors are every time I've been here, but I understand it's nearly impossible to mop the floors with customers walking back and forth. Other than that it's always been pleasant.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pulled Pork, Peach Cobbler, Texas Toast, Fried Sweet Potato, Boneless Wings
Only had one customer in the whole place and was waiting on a order, but everybody wants to sit around and play games and laugh and cuss where customers can hear very unprofessional place went downhill since my last experience management needs to step in quick. Used to be one of my favorite places food was always amazing. Hate to see a good place go downhill because they hire unprofessional people.
Atmosphere: 2
Food: 3
Service: 1
Had a catering order and the girl up front was very polite and the manager was a great help to !
Atmosphere: 5
Food: 5
Service: 5
I ordered my food online and picked it up. I ordered ribs, hot dogs with brisket, beans, and pulled pork. Chicken tenders also came in the platter. This was the absolute WORST food I’ve had from a barbecue place. The ribs had absolutely NO flavor, the pulled pork was DRY, the chicken was DRY AF, no flavor…everything was terrible!!!! I would not recommend and would never order from this place again, a waste of $30!!!
Atmosphere: 3
Food: 1
Service: 1
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