Went got re charged smoothie place my order sat down she Neva called my name for my order end up letting another customer take my smoothie and I had to wait again with my car running All she had to do was say your order is ready
Carol Abdullah
Subject: Disappointing Experience – Rewards Not Applied & Poor Service
Dear Smoothie King,
I’m a long-time customer and was very disappointed with a recent visit. I spent $10.96 and tried to use my $3 reward, but it didn’t apply—even though I met the requirements. The staff made no effort to help or explain why it didn’t work.
I also asked for my smoothie to be made thick, but it came out very loose and watery. When I politely brought it up, the employee had a nasty attitude and seemed annoyed. The whole experience was frustrating and far from what I expect from a brand I’ve supported for years.
I’d appreciate a response, an explanation about the reward issue, and some form of compensation for the poor product and service.
Kyle Keough
Smooves yum
Lily
I would rate this place a zero out of ten if it was possible. I got a smoothie from this smoothie king and it took a long time for them to make. It looked and sounded like they were training a new worker ( the new worker was the one who made my smoothie) . I came home from school with an upset stomach and throwing up. I’m pretty sure it was food poisoning. Again I normally love this place but this time was absolutely awful.
vannilla foxes
The workers at smoothie king are always super nice and generous and very patient with any questions that I have!!
Atmosphere: 5
Food: 5
Service: 5
Debra Ann Doyle
What a wonderful experience with top quality staff and an amazing smoothie! We will definitely be back.
Kid-friendliness: The folks who assisted us were super helpful and kind to our kids. Smoothies were GREAT!
Atmosphere: 5
Food: 5
Service: 5
Adam W
Great Staff and amazing smoothies!
Atmosphere: 5
Food: 5
Service: 5
Bethany Alexandria
Love this location! They are always welcoming and quick! We have, both, dined and gotten to-go orders. The other day when we visited my toddler started getting strangled on something he was eating as we walked in and the server fixed him a cup of water. I thought that was so nice of her!
We always get smoothie bowls and I love the PB Swizzle and PB Delight! The Berry Bee Sting is AMAZING as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
O07
I have a difficult time seeing and watching over and over, someone’s HAIR hanging and dangling all over and around and into the FOOD! NOT going back until THAT has been taken care of. Hair should be PULLED BACK. Wash your hands too. This was about two weeks ago.?
Atmosphere: 4
Tony Gallina
Popped in here to grab a smoothie to cool off with. Was greeted immediately by staff who were very friendly and informative about all the smoothie options. Store was sparkling clean. And the smoothie was AMAZING!!! Highly recommend coming here!
Would give this location zero stars if possible, the service is beyond terrible! Arrived to the location at 8:05pm and ordered two Açaí bowls and the cashier got a nasty attitude with me saying that they don’t make bowls after 8:00 because they close at 9:00. I understand if this is policy but the nasty attitude is not acceptable. It’s a difference in telling people something and perhaps offering an alternative but this person was rude and honestly doesn’t need to work in customer service. Do Better!
Atmosphere: 1
Food: 1
Service: 1
Cheri Jones
Great service and delicious smoothie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Activator Recovery Blueberry Strawberry
benoar.martin
The smoothie I got was really good I got the famous chocolate gladiator. Definitely we be back. Made me feel like i was seen !!
Went got re charged smoothie place my order sat down she Neva called my name for my order end up letting another customer take my smoothie and I had to wait again with my car running All she had to do was say your order is ready
Subject: Disappointing Experience – Rewards Not Applied & Poor Service
Dear Smoothie King,
I’m a long-time customer and was very disappointed with a recent visit. I spent $10.96 and tried to use my $3 reward, but it didn’t apply—even though I met the requirements. The staff made no effort to help or explain why it didn’t work.
I also asked for my smoothie to be made thick, but it came out very loose and watery. When I politely brought it up, the employee had a nasty attitude and seemed annoyed. The whole experience was frustrating and far from what I expect from a brand I’ve supported for years.
I’d appreciate a response, an explanation about the reward issue, and some form of compensation for the poor product and service.
Smooves yum
I would rate this place a zero out of ten if it was possible. I got a smoothie from this smoothie king and it took a long time for them to make. It looked and sounded like they were training a new worker ( the new worker was the one who made my smoothie) . I came home from school with an upset stomach and throwing up. I’m pretty sure it was food poisoning. Again I normally love this place but this time was absolutely awful.
The workers at smoothie king are always super nice and generous and very patient with any questions that I have!!
Atmosphere: 5
Food: 5
Service: 5
What a wonderful experience with top quality staff and an amazing smoothie! We will definitely be back.
Kid-friendliness: The folks who assisted us were super helpful and kind to our kids. Smoothies were GREAT!
Atmosphere: 5
Food: 5
Service: 5
Great Staff and amazing smoothies!
Atmosphere: 5
Food: 5
Service: 5
Love this location! They are always welcoming and quick! We have, both, dined and gotten to-go orders. The other day when we visited my toddler started getting strangled on something he was eating as we walked in and the server fixed him a cup of water. I thought that was so nice of her!
We always get smoothie bowls and I love the PB Swizzle and PB Delight! The Berry Bee Sting is AMAZING as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
I have a difficult time seeing and watching over and over, someone’s HAIR hanging and dangling all over and around and into the FOOD! NOT going back until THAT has been taken care of. Hair should be PULLED BACK. Wash your hands too. This was about two weeks ago.?
Atmosphere: 4
Popped in here to grab a smoothie to cool off with. Was greeted immediately by staff who were very friendly and informative about all the smoothie options. Store was sparkling clean. And the smoothie was AMAZING!!! Highly recommend coming here!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love it here!
Atmosphere: 5
Food: 5
Service: 5
Would give this location zero stars if possible, the service is beyond terrible! Arrived to the location at 8:05pm and ordered two Açaí bowls and the cashier got a nasty attitude with me saying that they don’t make bowls after 8:00 because they close at 9:00. I understand if this is policy but the nasty attitude is not acceptable. It’s a difference in telling people something and perhaps offering an alternative but this person was rude and honestly doesn’t need to work in customer service. Do Better!
Atmosphere: 1
Food: 1
Service: 1
Great service and delicious smoothie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Activator Recovery Blueberry Strawberry
The smoothie I got was really good I got the famous chocolate gladiator. Definitely we be back. Made me feel like i was seen !!
Atmosphere: 5
Food: 4
Service: 5
As always, the service was great!!
Atmosphere: 5
Food: 5
Service: 5
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