Steak 'n Shake
2656 E Franklin Blvd, Gastonia
(704) 854-3440
Recent Reviews
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Had to wait over 40 minutes just for 2 milkshakes. Bad attitude from 2 of the workers when I informed them I hadn't been served. Never will be coming back here again.
Atmosphere: 3
Service: 1
Cheese burger heaven 😍
Atmosphere: 4
Food: 5
Service: 4
I love steak n shake, but this time, it was not good. The burger and toppings felt wet and didn't taste good at all. The fries were cold. The milkshake was good. I won't be going back for a while, if at all. Culvers is basically the same type of place with a better selection of food. I don't know what changed, but it was not a pleasant experience and I got sick from it.
Atmosphere: 4
Food: 2
Service: 4
Hadn’t been to a steak & shake in a while, stopped at this location wishing I hadn’t. Staff unfriendly, and not helpful at all. Do yourself a favor go elsewhere!
Atmosphere: 1
Food: 2
Service: 1
Slowest place in this state. Try having some hustle. Yall still suck
Managers to busy flirting with each other, instead of helping and making food orders. Act like they can't be heard in their empty lobby but all you hear is gossip and not much working.
Atmosphere: 1
Food: 1
Service: 1
They don’t accept cash.
Atmosphere: 3
Food: 5
Service: 3
Been here 3 times in the past year. Waited in the drive thru 15+ minutes each time and had to leave all 3 times because of no service
They no longer have the mushroom Swiss burger (main reason why I went there) and have really limited their menu. It's impossible to ever get their hot sauce anymore, and the customer service has really gone down.
Vegetarian options: None
Parking: Dirty parking lot
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Double Steak Burger Combo
Among all of the great food, their cold slaw is delicious! Great hot dogs! I frequent this location to enjoy the Seasonal milk shakes. My favorite is the Eggnog Shake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dogs, French Fries
Restaurantji Recommends
Food was delicious as usual and very fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Steak Burger Combo
the cutie girl that handed me my food was beautiful, coming again just to see her
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Steak Burger Combo, French Fries
Very good food. I do not like the automation of no customer service other than the drive threw though it makes the atmosphere really dull.
Atmosphere: 4
Food: 4
Service: 3
Would recommend this Steak and Shake ate at one in Charlotte don't remember address but will never.go there again
Atmosphere: 5
Food: 5
Service: 5
Wait was a little long but the food was on point and delicious.0
Dietary restrictions: Sodium Restriction.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries
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