Went to drive-through set at Speakerbox for five or six minutes before pulling up to the window that no one was at tried to go in door was locked seen employees napping on bench seats at the tables in dining room. Very poor service would not recommend this Location to anyone
Food: 2
Anthony Presley
Great services
Drew Barchie
Food was cold multiple different times cashiers not very pleasant
Atmosphere: 3
Food: 3
Service: 4
Chad Meadows
Although the drive through was slow, when I got to the window, got my food the cashiers were very nice and asked me if I needed anything else such as catch up mustard condiment stuff. Make sure that I had all I needed to and my drinks were good and not watered down. Although it was a slow it was worth waiting for and that's all I have to say about that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger Deluxe, Chili, Crispy Chicken blt, French Fries, Spicy Chicken Sandwich, Cheese Fries, Cheeseburger, Jr Cheeseburger, Dave's Double, Classic Chicken Sandwich, Double Stack
Magen
The staff is very friendly and the food was hot. Their tomatoes are small. Truly they are so small i don't know why they put them on and when you ask and pay for extra it's not big enough to taste.
Atmosphere: 5
Food: 4
Service: 5
Truck Driver
Worst Wendy's ever
Trey W
System is down every morning.
Atmosphere: 1
Food: 1
Service: 1
Skyler Dixon
literally my whole order was wrong and they won’t fix it
Atmosphere: 1
Food: 1
Service: 1
TJ Thompson
BEWARE!! Served me a RAW CHICKEN SANDWICH!! Not sure how my last post got deleted..
I wanted to reach out regarding a recent experience I had at one of your locations. Unfortunately, my order was incorrect, which left me really frustrated. When I take the time to visit your restaurant or place an order, I expect my food to be prepared as requested, and when that's not the case, it can feel disrespectful.
It's not just about the food being wrong — it's about the care and attention to detail that seems to have been missed. As a customer, I rely on your team to deliver what I ordered, and I believe it's important for any business to strive for consistency and quality in service.
I hope you can understand how something like this can affect the overall experience. I’m sharing this feedback in hopes that future orders will be handled with more attention and care.
Sincerely, Wyatt
Atmosphere: 5
Food: 2
Service: 1
Brittney Brown
Whoever was working Friday night put paper or plastic in my mushroom burger (idk what it was b/c it was dark and I had to eat on the road and threw it away) and I haven’t been able to keep anything down for 3 days. I already didn’t like this Wendy’s b/c they are incredibly slow and mess up orders a lot but now food poisoning?! This is a horrible Wendy’s. Don’t eat here.
Clarence
This restaurant is definitely five star Wendy’s. It’s no wonder that they have the highest rating in all of this area Gastonia. Job well done on the food and the service and the Atmosphere. Trust me. This place is awesome!
Atmosphere: 5
Food: 5
Service: 5
Cario
I am writing to express my dissatisfaction with the service I have received at your establishment located at 2419 W Franklin Blvd, Gastonia, NC 28052. On three separate occasions, I have attempted to order food within the last hour of operations, only to be ignored or refused service.
In the first instance, I arrived 20 minutes before closing time to place an order, but the staff had already shut down all operations.
In the second instance, I placed a DoorDash order an hour and a half before closing, but the Dasher was forced to cancel my order after the restaurant refused to fulfill it.
In the third instance, which occurred today, I placed my order at 1:40 a.m. and arrived at 1:49 a.m. to pick up my mobile order. Despite waiting at the order screen for several minutes and attempting to get the attention of the staff by honking my horn, I was completely ignored. At exactly 2:02 a.m., an employee finally came to the window, shrugged at me, and then proceeded to shut down the register without providing any explanation or assistance.
I am deeply disappointed with the lack of customer service and professionalism I have experienced at your establishment. I hope that you will take steps to address these issues and ensure that future customers are treated with the respect and courtesy they deserve.
Atmosphere: 1
Food: 1
Service: 1
Ojayee
Went to pick up food the dude said yall were closed. It was only 12:30 but outside talking to someone smh
Went to drive-through set at Speakerbox for five or six minutes before pulling up to the window that no one was at tried to go in door was locked seen employees napping on bench seats at the tables in dining room. Very poor service would not recommend this Location to anyone
Food: 2
Great services
Food was cold multiple different times cashiers not very pleasant
Atmosphere: 3
Food: 3
Service: 4
Although the drive through was slow, when I got to the window, got my food the cashiers were very nice and asked me if I needed anything else such as catch up mustard condiment stuff. Make sure that I had all I needed to and my drinks were good and not watered down. Although it was a slow it was worth waiting for and that's all I have to say about that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger Deluxe, Chili, Crispy Chicken blt, French Fries, Spicy Chicken Sandwich, Cheese Fries, Cheeseburger, Jr Cheeseburger, Dave's Double, Classic Chicken Sandwich, Double Stack
The staff is very friendly and the food was hot. Their tomatoes are small. Truly they are so small i don't know why they put them on and when you ask and pay for extra it's not big enough to taste.
Atmosphere: 5
Food: 4
Service: 5
Worst Wendy's ever
System is down every morning.
Atmosphere: 1
Food: 1
Service: 1
literally my whole order was wrong and they won’t fix it
Atmosphere: 1
Food: 1
Service: 1
BEWARE!! Served me a RAW CHICKEN SANDWICH!! Not sure how my last post got deleted..
Atmosphere: 1
Food: 1
Service: 1
Fast service.
Food: 4
Service: 4
Restaurantji Recommends
Dear Wendy's,
I wanted to reach out regarding a recent experience I had at one of your locations. Unfortunately, my order was incorrect, which left me really frustrated. When I take the time to visit your restaurant or place an order, I expect my food to be prepared as requested, and when that's not the case, it can feel disrespectful.
It's not just about the food being wrong — it's about the care and attention to detail that seems to have been missed. As a customer, I rely on your team to deliver what I ordered, and I believe it's important for any business to strive for consistency and quality in service.
I hope you can understand how something like this can affect the overall experience. I’m sharing this feedback in hopes that future orders will be handled with more attention and care.
Sincerely,
Wyatt
Atmosphere: 5
Food: 2
Service: 1
Whoever was working Friday night put paper or plastic in my mushroom burger (idk what it was b/c it was dark and I had to eat on the road and threw it away) and I haven’t been able to keep anything down for 3 days. I already didn’t like this Wendy’s b/c they are incredibly slow and mess up orders a lot but now food poisoning?! This is a horrible Wendy’s. Don’t eat here.
This restaurant is definitely five star Wendy’s. It’s no wonder that they have the highest rating in all of this area Gastonia. Job well done on the food and the service and the Atmosphere. Trust me. This place is awesome!
Atmosphere: 5
Food: 5
Service: 5
I am writing to express my dissatisfaction with the service I have received at your establishment located at 2419 W Franklin Blvd, Gastonia, NC 28052. On three separate occasions, I have attempted to order food within the last hour of operations, only to be ignored or refused service.
In the first instance, I arrived 20 minutes before closing time to place an order, but the staff had already shut down all operations.
In the second instance, I placed a DoorDash order an hour and a half before closing, but the Dasher was forced to cancel my order after the restaurant refused to fulfill it.
In the third instance, which occurred today, I placed my order at 1:40 a.m. and arrived at 1:49 a.m. to pick up my mobile order. Despite waiting at the order screen for several minutes and attempting to get the attention of the staff by honking my horn, I was completely ignored. At exactly 2:02 a.m., an employee finally came to the window, shrugged at me, and then proceeded to shut down the register without providing any explanation or assistance.
I am deeply disappointed with the lack of customer service and professionalism I have experienced at your establishment. I hope that you will take steps to address these issues and ensure that future customers are treated with the respect and courtesy they deserve.
Atmosphere: 1
Food: 1
Service: 1
Went to pick up food the dude said yall were closed. It was only 12:30 but outside talking to someone smh
Service: 1
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