The worst employees . the pizza wasn't cooked right.16 wings only came with one container of Ranch . No Garlic Sause . awful customer service . I WILL NEVER EVER ORDER FROM THIS LOCATION AGAIN. RUDE PEOPLE. YOU GOTTA GET YOU A NEW STUFF BEFORE YOU SHUT IT DOWN.
Atmosphere: 1
Food: 1
Duy Nguyen
Poor customer service.
Atmosphere: 1
Food: 3
Service: 1
DARREN-WILL-FIX
It was decent enough Pizza I have no complaints
Atmosphere: 3
Food: 4
Service: 3
Michael Knighting
I ordered a pizza that never got delivered called headquarters no help. I've had several problems with this Papa John's in the past They don't care about their Customers. If they can't provide the service they offer, they don't need to be in business. They let the people that work for them do what they want to And I'm talking about the Goldsboro NC Location on Royal Avenue. Me and my family ordered food and were waiting on it to get here and it never came. Just sorry people working at the Company. Cancel my order and didn't even let me know. Because the people didn't want to work...... I will take my business elsewhere. I will never eat food from this company ever again.
Atmosphere: 1
Service: 1
Beaux Bass
The service sucks at this papa Johnson they are slow and very unprofessional....
Atmosphere: 3
Food: 5
Service: 1
Susan Fitzgerald
Went to order pizza for the children's ministry this evening ! Had a great experience. The best service, the best, most kind people! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Mel Carlton
Delicious pizza! Yum!!
Atmosphere: 5
Food: 5
Service: 5
Tay
I recently visited Papa John's in Goldsboro and was disappointed by the lack of warmth from the staff. Upon entering, I greeted them with a wave, but received no acknowledgment. After a brief wait, an employee approached to take my order. I had to initiate the conversation by asking how his day was going, as he didn't offer any pleasantries. This experience left me feeling that the customer service could use significant improvement.
Atmosphere: 1
Food: 1
Service: 1
Christian Keith
Can get busy and require a wait. Not there fault but keep that in mind
Atmosphere: 5
Food: 5
Service: 5
Robert Cowan
Everytime I get this its because I'm specifically craving it, but its always just ok and it makes me feel bad.
worst papa johns I have ordered from in my entire life, order delivered to wrong address. Contacted store and informed of their mistake and they would resend order. After an hour had passed, I contacted the restaurant again and was informed by manager he had just arrived and was starting my order at that time. Still no food, still waiting 3 hours after order was originally placed!
Atmosphere: 1
Food: 1
Service: 1
Seth Santoro
Called and asked whether or not they were providing delivery considering the crap weather we've had lately in NC and if they deliver on base or not. They said yes to both and we proceeded to put our order in at 6:30 pm. At 7:50 we receive a notification that our order has been given to Doordash and that the delivery driver won't deliver to base. Ended up canceling our order and probobly won't try again.
Travis Mullanix
It took 2 hours for them to deliver my pizza, it took them so long they had to remake everything. This wasn't even a busy night not a holiday, not a sporting event just a Tuesday and over 2 hours to get it delivered, absolutely unacceptable.
Bjorn Erikkson
Usually papa johns is great but this one burns the pizza crust, thins the crust on a regular pizza, and when it was delivered it was cold. We tried calling the store and they had no idea how to help. I guess it's domino's from now on.
Atmosphere: 1
Food: 1
Service: 3
Mike A
Worst customer service. Stood at counter for 15 minutes before I was helped. Still had to wait for food another 15 min.
The worst employees . the pizza wasn't cooked right.16 wings only came with one container of Ranch . No Garlic Sause . awful customer service . I WILL NEVER EVER ORDER FROM THIS LOCATION AGAIN. RUDE PEOPLE. YOU GOTTA GET YOU A NEW STUFF BEFORE YOU SHUT IT DOWN.
Atmosphere: 1
Food: 1
Poor customer service.
Atmosphere: 1
Food: 3
Service: 1
It was decent enough Pizza I have no complaints
Atmosphere: 3
Food: 4
Service: 3
I ordered a pizza that never got delivered called headquarters no help. I've had several problems with this Papa John's in the past They don't care about their Customers. If they can't provide the service they offer, they don't need to be in business. They let the people that work for them do what they want to And I'm talking about the Goldsboro NC Location on Royal Avenue. Me and my family ordered food and were waiting on it to get here and it never came. Just sorry people working at the Company. Cancel my order and didn't even let me know. Because the people didn't want to work...... I will take my business elsewhere. I will never eat food from this company ever again.
Atmosphere: 1
Service: 1
The service sucks at this papa Johnson they are slow and very unprofessional....
Atmosphere: 3
Food: 5
Service: 1
Went to order pizza for the children's ministry this evening ! Had a great experience. The best service, the best, most kind people! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Delicious pizza! Yum!!
Atmosphere: 5
Food: 5
Service: 5
I recently visited Papa John's in Goldsboro and was disappointed by the lack of warmth from the staff. Upon entering, I greeted them with a wave, but received no acknowledgment. After a brief wait, an employee approached to take my order. I had to initiate the conversation by asking how his day was going, as he didn't offer any pleasantries. This experience left me feeling that the customer service could use significant improvement.
Atmosphere: 1
Food: 1
Service: 1
Can get busy and require a wait. Not there fault but keep that in mind
Atmosphere: 5
Food: 5
Service: 5
Everytime I get this its because I'm specifically craving it, but its always just ok and it makes me feel bad.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
worst papa johns I have ordered from in my entire life, order delivered to wrong address. Contacted store and informed of their mistake and they would resend order. After an hour had passed, I contacted the restaurant again and was informed by manager he had just arrived and was starting my order at that time. Still no food, still waiting 3 hours after order was originally placed!
Atmosphere: 1
Food: 1
Service: 1
Called and asked whether or not they were providing delivery considering the crap weather we've had lately in NC and if they deliver on base or not. They said yes to both and we proceeded to put our order in at 6:30 pm. At 7:50 we receive a notification that our order has been given to Doordash and that the delivery driver won't deliver to base. Ended up canceling our order and probobly won't try again.
It took 2 hours for them to deliver my pizza, it took them so long they had to remake everything. This wasn't even a busy night not a holiday, not a sporting event just a Tuesday and over 2 hours to get it delivered, absolutely unacceptable.
Usually papa johns is great but this one burns the pizza crust, thins the crust on a regular pizza, and when it was delivered it was cold. We tried calling the store and they had no idea how to help. I guess it's domino's from now on.
Atmosphere: 1
Food: 1
Service: 3
Worst customer service. Stood at counter for 15 minutes before I was helped. Still had to wait for food another 15 min.
Atmosphere: 1
Service: 1
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