Ordered pepperoni pizza got cheese pizza this has happened 3 times now I am going up there tomorrow they will make it right. SMH
Atmosphere: 1
Food: 1
Service: 1
Ke Ne
Sat there on a Saturday night, waiting for over an hour and still didn’t get the food. Staff doesn’t seem to have a care in the world. Maybe time for new management They were over 20 people waiting for over an hour.
Atmosphere: 1
Food: 1
Service: 1
Susan Davis
Sarah Triplets phone etiquette is absolutely amazing! This young lady did not over sell her product but offered usable suggestions that met my needs. Thank you, Sarah for your help this afternoon.
Atmosphere: 5
Food: 5
Service: 5
Adrienne Adkins
Great service here, as well as atmosphere. We always get our order right when ordering from this store!
Atmosphere: 5
Food: 5
Service: 5
JzusLuvliftedme
We were passing through and stopped to grab a few cold drinks and snacks from The Dollar Tree store.
As we approached our parking spot, all our eyes were fixed on a banner outside of Papa John's restaurant. It was too good to be true. Lol. I looked it up on my app and the same deal posted for this location..
A LARGE 1 topping pizza for $5!!! My husband went inside and received great customer service, as he ordered 2 of the specials. It was a 15 minute wait for Fresh, Hot, Deliciousness!!! We enjoyed it during our travel and for lunch the next day!
Atmosphere: 5
Food: 4
Service: 5
Mrs.Antoinette Prince
Never knew boneless honey chipotle chicken would only consist of sauce on 5 out of 15 nuggets. When I called they’re being so nonchalant about it. Then proceeded to tell me that’s how they come. Now I see why y’all reviews what they are!
Jonavon Humphrey
The service is bad the worker was mad I made him do HIS job
Atmosphere: 3
Food: 4
Service: 1
Kim Harper
That was the absolutely worst pizza ever and cold.. 🤮
Food: 1
Service: 3
Christine Romero
Wish I had read the reviews first. Pizza came about 2 hours after ordering. I don't blame door dash because the person sat there and waited for it. She even sent me a text while waiting. Pizza came cold. Unbelievable. Last time we ordered service was great. Today will be last day.
Sherry Kissoon
Papa John's in rosewood, never had a bad experience, never had to wait long. They always kind and courteous. I appreciate their service they work hard.
Delivery takes more than 2 hours. Apparently they are using DoorDash now. Don’t even expect your sauces and extras because you’ll do good to get your food smh.
Food: 3
Service: 1
King Sykes (kingCj)
The disrespect is critical idk who employed the lady there.....I door dash part time so I just left there at 530 pm in a soda was forgotten on the order the younger lady was professional that Older one who said I suppose to grab the drink in how long have I been doing this I have to laugh at that minimum wage humor ? because every pizza place I've been has everything ready not bits n pieces as I stated I'm not gonna take responsibility I could not said who I'm for yet I was honest in said door dashing
Atmosphere: 1
Food: 1
Service: 1
Summer Leggett
My husband ordered over $100 worth of pizzas for my surprise 30th. He ordered the day before and even paid in person… the pizza arrived 2 hours late and he ended up having to do take out instead of delivery, pizza was cold and soggy! Called and spoke to someone and told us we would be refunded, go to get refunded and the owner refused since we got the pizza. Regardless your service sucked and for us to be loyal customers we will NOT be ordering from you again! Don’t have an employee say one thing and you do another!
Atmosphere: 1
Food: 1
Service: 1
K
What we ordered vs what we got. Along with (going on) 5 days of food poisoning. Won't be ordering from here again.
Atmosphere: 3
Food: 1
Service: 1
Dustin Wiley. Dee's Cue Shop
I will never, ¹ever order from them again, it took nearly two hours to get one large pizza, so it was nowhere close to fresh, soggy and just plan sucked. Then the girl and her momma that finally showed up in my driveway with one pizza as i was literally canceling the order says, Do you want to hold my phone while I go get change, uhhh no.....the pizza was so cold and old I didn't even try it. Ill stick with DoughBoys in rosewood. Horrible.
Ordered pepperoni pizza got cheese pizza this has happened 3 times now I am going up there tomorrow they will make it right. SMH
Atmosphere: 1
Food: 1
Service: 1
Sat there on a Saturday night, waiting for over an hour and still didn’t get the food. Staff doesn’t seem to have a care in the world. Maybe time for new management
They were over 20 people waiting for over an hour.
Atmosphere: 1
Food: 1
Service: 1
Sarah Triplets phone etiquette is absolutely amazing! This young lady did not over sell her product but offered usable suggestions that met my needs. Thank you, Sarah for your help this afternoon.
Atmosphere: 5
Food: 5
Service: 5
Great service here, as well as atmosphere. We always get our order right when ordering from this store!
Atmosphere: 5
Food: 5
Service: 5
We were passing through and stopped to grab a few cold drinks and snacks from The Dollar Tree store.
As we approached our parking spot, all our eyes were fixed on a banner outside of Papa John's restaurant. It was too good to be true. Lol. I looked it up on my app and the same deal posted for this location..
A LARGE 1 topping pizza for $5!!! My husband went inside and received great customer service, as he ordered 2 of the specials. It was a 15 minute wait for Fresh, Hot, Deliciousness!!! We enjoyed it during our travel and for lunch the next day!
Atmosphere: 5
Food: 4
Service: 5
Never knew boneless honey chipotle chicken would only consist of sauce on 5 out of 15 nuggets. When I called they’re being so nonchalant about it. Then proceeded to tell me that’s how they come. Now I see why y’all reviews what they are!
The service is bad the worker was mad I made him do HIS job
Atmosphere: 3
Food: 4
Service: 1
That was the absolutely worst pizza ever and cold.. 🤮
Food: 1
Service: 3
Wish I had read the reviews first. Pizza came about 2 hours after ordering. I don't blame door dash because the person sat there and waited for it. She even sent me a text while waiting. Pizza came cold. Unbelievable. Last time we ordered service was great. Today will be last day.
Papa John's in rosewood, never had a bad experience, never had to wait long. They always kind and courteous. I appreciate their service they work hard.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delivery takes more than 2 hours. Apparently they are using DoorDash now. Don’t even expect your sauces and extras because you’ll do good to get your food smh.
Food: 3
Service: 1
The disrespect is critical idk who employed the lady there.....I door dash part time so I just left there at 530 pm in a soda was forgotten on the order the younger lady was professional that Older one who said I suppose to grab the drink in how long have I been doing this I have to laugh at that minimum wage humor ? because every pizza place I've been has everything ready not bits n pieces as I stated I'm not gonna take responsibility I could not said who I'm for yet I was honest in said door dashing
Atmosphere: 1
Food: 1
Service: 1
My husband ordered over $100 worth of pizzas for my surprise 30th. He ordered the day before and even paid in person… the pizza arrived 2 hours late and he ended up having to do take out instead of delivery, pizza was cold and soggy! Called and spoke to someone and told us we would be refunded, go to get refunded and the owner refused since we got the pizza. Regardless your service sucked and for us to be loyal customers we will NOT be ordering from you again! Don’t have an employee say one thing and you do another!
Atmosphere: 1
Food: 1
Service: 1
What we ordered vs what we got. Along with (going on) 5 days of food poisoning. Won't be ordering from here again.
Atmosphere: 3
Food: 1
Service: 1
I will never, ¹ever order from them again, it took nearly two hours to get one large pizza, so it was nowhere close to fresh, soggy and just plan sucked. Then the girl and her momma that finally showed up in my driveway with one pizza as i was literally canceling the order says, Do you want to hold my phone while I go get change, uhhh no.....the pizza was so cold and old I didn't even try it. Ill stick with DoughBoys in rosewood. Horrible.
Atmosphere: 1
Food: 1
Service: 1
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