Every time I go to this Wendy’s something is wrong with my order, I’ve given them so many chances I won’t be going back anymore. It’s clear by the employee’s attitudes they don’t care about their jobs at all. We ordered 2 Cobb salads with 2 sweet teas, the salads were incorrectly made and the tea was unsweetened tea. According to the menu their Cobb salad is supposed to have—chicken, tomatoes, egg, bacon, cheese, and fried onions; the salads we received were missing bacon and fried onions. They couldn’t even be bothered to cut the chicken they just gave us a whole fried chicken patty atop the salad. It’s so tiresome they can’t ever take the time to make the food correctly. When I go in to complain about the mistakes they’ve made they always seem super inconvenienced and annoyed even though it’s their mistake. I’ve worked in food service for years and have given them the benefit of doubt plenty of times but it continues to be an issue; there’s really no excuse for this level of service.
Atmosphere: 1
Food: 1
Service: 1
Pamela G
Their frosty machine is mostly down
Atmosphere: 3
Food: 2
Service: 3
Mariah Huff
I put in a photo of what my burger was supposed to look like and what I got! Not one onion and 3 little pieces of lettuce lol.
Riley Colvin
terrible service and not very clean
Atmosphere: 1
Food: 1
Service: 1
Matthew Pough
Horrible customer service. Went to this location today and the lady taking orders acting rude on the speaker. No professionalism at all.
Atmosphere: 3
Food: 3
Service: 3
Eric O
Used to be amazing years ago, now the food is always cold, most of the employees including the managers are rude and act like they dont care about good customer service. (Edit) Why would you submit my review to the manager when they do not care? Nothing has changed.
(Edit#2) 4years later and this Wendy’s is still the exact same, how is it they completely get an order wrong when we were the ONLY car in the drive thru…I live 45minutes away with nothing near me to replace my dinner. Thank you so much for NOT being on top of it and changing nothing..
Atmosphere: 1
Food: 1
Service: 1
Lee Marie
The employees attitudes are terrible even the manager had a attitude pull up to the window to get your food they don't have no respect for customers i will not be eating there again
Jannie Lockhart
Food was good. Employees were more concerned with being on thier cellphones than providing the service they are paid to do. When we walked in there was 1 customer in front of us (who had already ordered just hadn't been given his cups) and 1 car in drive thru already waiting for food. Took over ten minutes just to get our order taken.
Atmosphere: 1
Food: 4
Service: 1
T M
10/15 about 9:45am I ordered some of the seasoned potatoes. Could have sworn I heard someone say just drop it back in and when I looked at the order down the road sure enough, they'd been dropped back in the oil so they were super greasy and nasty. Granted, I asked if there were any hot fresh ones up. All the lady had to do was say no and I wouldn't have ordered. Why they did that, I don't understand.
Food: 1
Service: 1
Tonya M
10/15 about 9:45am I ordered some of the seasoned potatoes. Could have sworn I heard someone say just drop it back in and when I looked at the order down the road sure enough, they'd been dropped back in the oil so they were super greasy and nasty. Granted, I asked if there were any hot fresh ones up. All the lady had to do was say no and I wouldn't have ordered. Why they did that, I don't understand.
Can’t trust that they will give you the right food at the window. Ordered a spicy nugget meal, received a 10 count with only 2 spicy nuggets on top and the rest regular to make it appear as if the whole count was spicy :/ Very poor service in drive thru.
Atmosphere: 1
Food: 1
Service: 1
Kayla Fornes
The workers here are very rude I wish I could leave a zero star review the girl at the drive thru was talking crap about customers but I guess she don’t know how to turn her headset off and they refused to make an order
KELVIN LNY COX
Ordered chilli and got home it was just soup..
Atmosphere: 5
Food: 1
Service: 3
Sonny Surles
The Apple Pecan salad was very good, as well as the dressing. Service was quick and very friendly. Nice.
Every time I go to this Wendy’s something is wrong with my order, I’ve given them so many chances I won’t be going back anymore. It’s clear by the employee’s attitudes they don’t care about their jobs at all. We ordered 2 Cobb salads with 2 sweet teas, the salads were incorrectly made and the tea was unsweetened tea. According to the menu their Cobb salad is supposed to have—chicken, tomatoes, egg, bacon, cheese, and fried onions; the salads we received were missing bacon and fried onions. They couldn’t even be bothered to cut the chicken they just gave us a whole fried chicken patty atop the salad. It’s so tiresome they can’t ever take the time to make the food correctly. When I go in to complain about the mistakes they’ve made they always seem super inconvenienced and annoyed even though it’s their mistake. I’ve worked in food service for years and have given them the benefit of doubt plenty of times but it continues to be an issue; there’s really no excuse for this level of service.
Atmosphere: 1
Food: 1
Service: 1
Their frosty machine is mostly down
Atmosphere: 3
Food: 2
Service: 3
I put in a photo of what my burger was supposed to look like and what I got! Not one onion and 3 little pieces of lettuce lol.
terrible service and not very clean
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Went to this location today and the lady taking orders acting rude on the speaker. No professionalism at all.
Atmosphere: 3
Food: 3
Service: 3
Used to be amazing years ago, now the food is always cold, most of the employees including the managers are rude and act like they dont care about good customer service. (Edit) Why would you submit my review to the manager when they do not care? Nothing has changed.
(Edit#2) 4years later and this Wendy’s is still the exact same, how is it they completely get an order wrong when we were the ONLY car in the drive thru…I live 45minutes away with nothing near me to replace my dinner. Thank you so much for NOT being on top of it and changing nothing..
Atmosphere: 1
Food: 1
Service: 1
The employees attitudes are terrible even the manager had a attitude pull up to the window to get your food they don't have no respect for customers i will not be eating there again
Food was good. Employees were more concerned with being on thier cellphones than providing the service they are paid to do. When we walked in there was 1 customer in front of us (who had already ordered just hadn't been given his cups) and 1 car in drive thru already waiting for food. Took over ten minutes just to get our order taken.
Atmosphere: 1
Food: 4
Service: 1
10/15 about 9:45am I ordered some of the seasoned potatoes. Could have sworn I heard someone say just drop it back in and when I looked at the order down the road sure enough, they'd been dropped back in the oil so they were super greasy and nasty. Granted, I asked if there were any hot fresh ones up. All the lady had to do was say no and I wouldn't have ordered. Why they did that, I don't understand.
Food: 1
Service: 1
10/15 about 9:45am I ordered some of the seasoned potatoes. Could have sworn I heard someone say just drop it back in and when I looked at the order down the road sure enough, they'd been dropped back in the oil so they were super greasy and nasty. Granted, I asked if there were any hot fresh ones up. All the lady had to do was say no and I wouldn't have ordered. Why they did that, I don't understand.
Food: 1
Service: 1
Restaurantji Recommends
Very fast service. Clean restaurant, easy ordering, and the staff was very courteous and wish me a good day definitely worth the money and the time.
Parking: It doesn’t have a lot of extra parking, but it does have enough
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty, Wendy’S Baked Potatoes
Can’t trust that they will give you the right food at the window. Ordered a spicy nugget meal, received a 10 count with only 2 spicy nuggets on top and the rest regular to make it appear as if the whole count was spicy :/ Very poor service in drive thru.
Atmosphere: 1
Food: 1
Service: 1
The workers here are very rude I wish I could leave a zero star review the girl at the drive thru was talking crap about customers but I guess she don’t know how to turn her headset off and they refused to make an order
Ordered chilli and got home it was just soup..
Atmosphere: 5
Food: 1
Service: 3
The Apple Pecan salad was very good, as well as the dressing. Service was quick and very friendly. Nice.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Apple Pecan Salad
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