I ordered a large chili with sour cream. Used points to get a 10 pc nugget. The chili was all broth. A few beans no meat. Very light. I took it back to the drive thru. Spoke to the man who gave it to me. I told him the chili was very light. I told him to give me a new chili with actual beans and meat in it or give me my money back. The man said these are pre made. I told him to put a spoon in it see what you pull out. He looked at me. I said Give me my money back.
Atmosphere: 1
Food: 1
Service: 1
Terry Stallings
Girl waiting on me had the worst attitude! Didn't even eat there I will give some else my business! I will never go to this location again!
Brian Adkins
Friendly staff, but sub-par food.
clint mitchell
I did not get what I ordered in the takeout Lane
Ayrinne Lattin
Every time I go to this Wendy’s something is wrong with my order, I’ve given them so many chances I won’t be going back anymore. It’s clear by the employee’s attitudes they don’t care about their jobs at all. We ordered 2 Cobb salads with 2 sweet teas, the salads were incorrectly made and the tea was unsweetened tea. According to the menu their Cobb salad is supposed to have—chicken, tomatoes, egg, bacon, cheese, and fried onions; the salads we received were missing bacon and fried onions. They couldn’t even be bothered to cut the chicken they just gave us a whole fried chicken patty atop the salad. It’s so tiresome they can’t ever take the time to make the food correctly. When I go in to complain about the mistakes they’ve made they always seem super inconvenienced and annoyed even though it’s their mistake. I’ve worked in food service for years and have given them the benefit of doubt plenty of times but it continues to be an issue; there’s really no excuse for this level of service.
Atmosphere: 1
Food: 1
Service: 1
Pamela G
Their frosty machine is mostly down
Atmosphere: 3
Food: 2
Service: 3
Mariah Huff
I put in a photo of what my burger was supposed to look like and what I got! Not one onion and 3 little pieces of lettuce lol.
Riley Colvin
terrible service and not very clean
Atmosphere: 1
Food: 1
Service: 1
Matthew Pough
Horrible customer service. Went to this location today and the lady taking orders acting rude on the speaker. No professionalism at all.
Used to be amazing years ago, now the food is always cold, most of the employees including the managers are rude and act like they dont care about good customer service. (Edit) Why would you submit my review to the manager when they do not care? Nothing has changed.
(Edit#2) 4years later and this Wendy’s is still the exact same, how is it they completely get an order wrong when we were the ONLY car in the drive thru…I live 45minutes away with nothing near me to replace my dinner. Thank you so much for NOT being on top of it and changing nothing..
Atmosphere: 1
Food: 1
Service: 1
Lee Marie
The employees attitudes are terrible even the manager had a attitude pull up to the window to get your food they don't have no respect for customers i will not be eating there again
Jannie Lockhart
Food was good. Employees were more concerned with being on thier cellphones than providing the service they are paid to do. When we walked in there was 1 customer in front of us (who had already ordered just hadn't been given his cups) and 1 car in drive thru already waiting for food. Took over ten minutes just to get our order taken.
Atmosphere: 1
Food: 4
Service: 1
T M
10/15 about 9:45am I ordered some of the seasoned potatoes. Could have sworn I heard someone say just drop it back in and when I looked at the order down the road sure enough, they'd been dropped back in the oil so they were super greasy and nasty. Granted, I asked if there were any hot fresh ones up. All the lady had to do was say no and I wouldn't have ordered. Why they did that, I don't understand.
Food: 1
Service: 1
Tonya M
10/15 about 9:45am I ordered some of the seasoned potatoes. Could have sworn I heard someone say just drop it back in and when I looked at the order down the road sure enough, they'd been dropped back in the oil so they were super greasy and nasty. Granted, I asked if there were any hot fresh ones up. All the lady had to do was say no and I wouldn't have ordered. Why they did that, I don't understand.
It’s so good
I ordered a large chili with sour cream. Used points to get a 10 pc nugget. The chili was all broth. A few beans no meat. Very light. I took it back to the drive thru. Spoke to the man who gave it to me. I told him the chili was very light. I told him to give me a new chili with actual beans and meat in it or give me my money back. The man said these are pre made. I told him to put a spoon in it see what you pull out. He looked at me. I said Give me my money back.
Atmosphere: 1
Food: 1
Service: 1
Girl waiting on me had the worst attitude! Didn't even eat there I will give some else my business! I will never go to this location again!
Friendly staff, but sub-par food.
I did not get what I ordered in the takeout Lane
Every time I go to this Wendy’s something is wrong with my order, I’ve given them so many chances I won’t be going back anymore. It’s clear by the employee’s attitudes they don’t care about their jobs at all. We ordered 2 Cobb salads with 2 sweet teas, the salads were incorrectly made and the tea was unsweetened tea. According to the menu their Cobb salad is supposed to have—chicken, tomatoes, egg, bacon, cheese, and fried onions; the salads we received were missing bacon and fried onions. They couldn’t even be bothered to cut the chicken they just gave us a whole fried chicken patty atop the salad. It’s so tiresome they can’t ever take the time to make the food correctly. When I go in to complain about the mistakes they’ve made they always seem super inconvenienced and annoyed even though it’s their mistake. I’ve worked in food service for years and have given them the benefit of doubt plenty of times but it continues to be an issue; there’s really no excuse for this level of service.
Atmosphere: 1
Food: 1
Service: 1
Their frosty machine is mostly down
Atmosphere: 3
Food: 2
Service: 3
I put in a photo of what my burger was supposed to look like and what I got! Not one onion and 3 little pieces of lettuce lol.
terrible service and not very clean
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Went to this location today and the lady taking orders acting rude on the speaker. No professionalism at all.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Used to be amazing years ago, now the food is always cold, most of the employees including the managers are rude and act like they dont care about good customer service. (Edit) Why would you submit my review to the manager when they do not care? Nothing has changed.
(Edit#2) 4years later and this Wendy’s is still the exact same, how is it they completely get an order wrong when we were the ONLY car in the drive thru…I live 45minutes away with nothing near me to replace my dinner. Thank you so much for NOT being on top of it and changing nothing..
Atmosphere: 1
Food: 1
Service: 1
The employees attitudes are terrible even the manager had a attitude pull up to the window to get your food they don't have no respect for customers i will not be eating there again
Food was good. Employees were more concerned with being on thier cellphones than providing the service they are paid to do. When we walked in there was 1 customer in front of us (who had already ordered just hadn't been given his cups) and 1 car in drive thru already waiting for food. Took over ten minutes just to get our order taken.
Atmosphere: 1
Food: 4
Service: 1
10/15 about 9:45am I ordered some of the seasoned potatoes. Could have sworn I heard someone say just drop it back in and when I looked at the order down the road sure enough, they'd been dropped back in the oil so they were super greasy and nasty. Granted, I asked if there were any hot fresh ones up. All the lady had to do was say no and I wouldn't have ordered. Why they did that, I don't understand.
Food: 1
Service: 1
10/15 about 9:45am I ordered some of the seasoned potatoes. Could have sworn I heard someone say just drop it back in and when I looked at the order down the road sure enough, they'd been dropped back in the oil so they were super greasy and nasty. Granted, I asked if there were any hot fresh ones up. All the lady had to do was say no and I wouldn't have ordered. Why they did that, I don't understand.
Food: 1
Service: 1
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