Recommended dishes: Combination Footlong with Everything
Ava Maldonado
Food was great! Try the frozen lemonade! It was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Hamburger
Mattie T
Good food quick service definitely remind you of an old school joint. No complaints I will definitely be back next time I'm in town.
Atmosphere: 5
Food: 5
Service: 5
Robert Faucette
Excellent hotdogs, and food. I give 5 stars because it's a 5 star restaurant since day 1.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog
Raven Kai
Perfectly cooked, fresh never frozen Angus beef burgers. Baskets are good portion size without being skimpy or overwhelmed on the fries. The wings were very good, too. The place has the atmosphere of a classic diner and the tables and chairs were spaced far enough apart that it didn't feel crowded. The staff was friendly and service was fast. Also, the total bill for 3 adults was $32. Cheaper yet better than fast food. We loved this place and plan to go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, French Fry
Alice Wrenn
It was very expensive!!
Atmosphere: 4
Food: 4
Service: 4
Brenda Bohannon
The lady and her daughter was super nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog
Thomas Robor
The food was good. I had a comb dog
Food: 3
Service: 3
sy w
Decent food, decent prices and food came out pretty quickly. Had a slice o pizza and a dog. Pizza was ok. Dog was the red kind good flavor, bun was perfectly lightly toasted and warm, chilly was decent and slaw wasn't super wet thank goodness. They had an amazing pineapple slushy also! Will be back
Atmosphere: 4
Food: 4
Service: 5
Robert Bohinski
Our favorite hot dogs in alamance county (yes we have tried them all and even ranked them lol) !!!! The perfect lunch/laid back dinner spot and the staff is always so nice and pleasant to talk with.
Best burger/hotdogs and ice cream shop in Burlington. We eat there every Thursday night.
Atmosphere: 5
Food: 5
Service: 5
TRISH ZIMMERMAN (SISSY ZIMMERMAN)
Girl working counter is extremely rude older woman and food was cold as if it came straight from fridge and on a cheese dog I was told cheese is cold unless you ask them to warm food for you!! 6 dogs was $27.00 and besides rude the food is cold and isn't worth bothering to come here now I understand what others say about this place DON'T WASTE TIME AMD MONEY FOR NASTY SERVICE AND COLD FOOD!! ILL PLASTER THIS ALL OVER SOCIAL MEDIA AND WARN OTHERS TO STAY AWAY FROM THIS PLACE, DINING AREA WAS NASTY AND NOTHING WAS CLEAN I THINK ILL MAKE A FEW CALLS FOR THAT
Atmosphere: 1
Karen Wilson
Oh my gosh, so good. Great people, Great food, love their pizza. Just ordered a large, and it was so BIG !!! And so good. I will be coming back, alot
Atmosphere: 5
Food: 5
Service: 5
Bob Sykes
Last visit they had started taking orders at the table. That went fair since we did not get what we ordered. Problem is you pay at the counter after eating. I had to wait in line until someone had time to take my money. The real problem is for the owners since not everyone is willing to stand in line to pay. People will eat and walk out without paying, this was observed.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hot Dog All the Way, Hot Dog, Sundaes
John J
As a hospitality and restaurant service professional with over 15 years of experience, I have never felt inclined to leave a review until today. Being a big fan of Glizzy's, I eagerly celebrated National Hot Dog Day at Jim's, my favorite Glizzy/hot dog spot since I was 10 years old. Now, at 42, I can confidently say that Jim's has always served the best hot dogs.However, today's visit left me deeply disappointed, not because of the food, which was as delicious as ever, but due to the customer service experience. I understand that inflation has driven up food prices, and I'm willing to pay more for a good meal. But being charged $14.32 for a hot dog, tater tots, and a large drink seemed quite expensive given the portion sizes, which have remained the same.After enjoying my first two hot dogs, I returned to order two more. The person who took my initial order was clearly a trainee, and I don't hold her accountable for the experience, as she was visibly new and still learning. However, the person who took my second order seemed very impatient and asked if I wanted a beef hot dog or a regular hot dog. I responded that I didn't know, whatever I ordered the first time. She replied that she didn't know what I had the first time, even though she was the trainer training the trainee during my initial order less than 10 minutes earlier.Later, I went back to the counter to get a refill on my beverage and noticed they were using two-liter soda bottles to pour drinks. There was no sign indicating that the fountain drink machine was out of order. In my experience, soda from a two-liter bottle tends to go flat quickly. Had I known this beforehand, I might have chosen a different beverage.Overall, while the food remains as good as I remember, the customer service left much to be desired. It's important to note that the person taking my second order had no way of knowing if this was my first time at the establishment or if I was a regular customer. The way you treat every customer, regardless of whether it's their first or hundredth visit, should be consistent. This consistency is what encourages customers to return.I understand that inflation impacts food prices, which is beyond a business's control, but excellent customer service is something that can and should be maintained, especially when prices rise. This feedback is not sent with anger or resentment but out of a desire to see improvements. Jim's holds a special place in my heart, and I hope it continues to be a cherished spot for many years to come. Nostalgia is crucial for customers, and maintaining a high level of service is key to preserving that.
I love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combination Footlong with Everything
Food was great! Try the frozen lemonade! It was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Hamburger
Good food quick service definitely remind you of an old school joint. No complaints I will definitely be back next time I'm in town.
Atmosphere: 5
Food: 5
Service: 5
Excellent hotdogs, and food. I give 5 stars because it's a 5 star restaurant since day 1.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog
Perfectly cooked, fresh never frozen Angus beef burgers. Baskets are good portion size without being skimpy or overwhelmed on the fries. The wings were very good, too. The place has the atmosphere of a classic diner and the tables and chairs were spaced far enough apart that it didn't feel crowded. The staff was friendly and service was fast. Also, the total bill for 3 adults was $32. Cheaper yet better than fast food. We loved this place and plan to go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, French Fry
It was very expensive!!
Atmosphere: 4
Food: 4
Service: 4
The lady and her daughter was super nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog
The food was good. I had a comb dog
Food: 3
Service: 3
Decent food, decent prices and food came out pretty quickly. Had a slice o pizza and a dog. Pizza was ok. Dog was the red kind good flavor, bun was perfectly lightly toasted and warm, chilly was decent and slaw wasn't super wet thank goodness. They had an amazing pineapple slushy also! Will be back
Atmosphere: 4
Food: 4
Service: 5
Our favorite hot dogs in alamance county (yes we have tried them all and even ranked them lol) !!!! The perfect lunch/laid back dinner spot and the staff is always so nice and pleasant to talk with.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Hamburger
Restaurantji Recommends
Best burger/hotdogs and ice cream shop in Burlington. We eat there every Thursday night.
Atmosphere: 5
Food: 5
Service: 5
Girl working counter is extremely rude older woman and food was cold as if it came straight from fridge and on a cheese dog I was told cheese is cold unless you ask them to warm food for you!! 6 dogs was $27.00 and besides rude the food is cold and isn't worth bothering to come here now I understand what others say about this place DON'T WASTE TIME AMD MONEY FOR NASTY SERVICE AND COLD FOOD!! ILL PLASTER THIS ALL OVER SOCIAL MEDIA AND WARN OTHERS TO STAY AWAY FROM THIS PLACE, DINING AREA WAS NASTY AND NOTHING WAS CLEAN I THINK ILL MAKE A FEW CALLS FOR THAT
Atmosphere: 1
Oh my gosh, so good. Great people, Great food, love their pizza. Just ordered a large, and it was so BIG !!! And so good. I will be coming back, alot
Atmosphere: 5
Food: 5
Service: 5
Last visit they had started taking orders at the table. That went fair since we did not get what we ordered. Problem is you pay at the counter after eating. I had to wait in line until someone had time to take my money. The real problem is for the owners since not everyone is willing to stand in line to pay. People will eat and walk out without paying, this was observed.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hot Dog All the Way, Hot Dog, Sundaes
As a hospitality and restaurant service professional with over 15 years of experience, I have never felt inclined to leave a review until today. Being a big fan of Glizzy's, I eagerly celebrated National Hot Dog Day at Jim's, my favorite Glizzy/hot dog spot since I was 10 years old. Now, at 42, I can confidently say that Jim's has always served the best hot dogs.However, today's visit left me deeply disappointed, not because of the food, which was as delicious as ever, but due to the customer service experience. I understand that inflation has driven up food prices, and I'm willing to pay more for a good meal. But being charged $14.32 for a hot dog, tater tots, and a large drink seemed quite expensive given the portion sizes, which have remained the same.After enjoying my first two hot dogs, I returned to order two more. The person who took my initial order was clearly a trainee, and I don't hold her accountable for the experience, as she was visibly new and still learning. However, the person who took my second order seemed very impatient and asked if I wanted a beef hot dog or a regular hot dog. I responded that I didn't know, whatever I ordered the first time. She replied that she didn't know what I had the first time, even though she was the trainer training the trainee during my initial order less than 10 minutes earlier.Later, I went back to the counter to get a refill on my beverage and noticed they were using two-liter soda bottles to pour drinks. There was no sign indicating that the fountain drink machine was out of order. In my experience, soda from a two-liter bottle tends to go flat quickly. Had I known this beforehand, I might have chosen a different beverage.Overall, while the food remains as good as I remember, the customer service left much to be desired. It's important to note that the person taking my second order had no way of knowing if this was my first time at the establishment or if I was a regular customer. The way you treat every customer, regardless of whether it's their first or hundredth visit, should be consistent. This consistency is what encourages customers to return.I understand that inflation impacts food prices, which is beyond a business's control, but excellent customer service is something that can and should be maintained, especially when prices rise. This feedback is not sent with anger or resentment but out of a desire to see improvements. Jim's holds a special place in my heart, and I hope it continues to be a cherished spot for many years to come. Nostalgia is crucial for customers, and maintaining a high level of service is key to preserving that.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Hot Dog
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