I am not usually one to complain- but I am very disappointed in this place. We have been several times and it has been mediocre service, but the food has always been incredible. We went last night to go try the cinnamon rolls they keep posting about. When we walked in, the waitress had just sat a small group of 3. When she got to us and I told her how many and that we would need a high chair, you’d have thought it was the biggest inconvenience of her life. She just kept huffing and throwing her arms up asking what we expected her to do because they didn’t have any low tables left. Mind you, there were two low tables who were about to leave while we were waiting for a table. Instead of trying to find a solution she just storms off and ignores us. Then the other waitress is also ignoring us, and this table of sweet older people offer to let us sit with them, and they tell the waitress what they’re doing, she tells them she doesn’t care what they do, its not her problem. After that, we left. I tried to reach out to the restaurant to report the poor first impressions, and they simply read my message and didn’t reply.
I understand things get stressful when you’re busy, but their attitudes were uncalled for. And how the restaurant handled the complaint was unprofessional at best.
Tabitha Garrison
Tried to call and order food but was placed on hold and was on hold for 11 minutes and finally just hung up.
Atmosphere: 3
Food: 4
Service: 1
Linda Rowan
I had a burger with Swiss cheese and mushrooms, and a side of fries. Very good. The fries were fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Allison Hill
Don't go there on Thurs-Saturday if you want a relaxed experience. The live music is turned up too loud for the small area they set up in - we couldn't even talk to one another without yelling. This is not a bar. It's a pub AND grill. We waited an hour after we ordered to be served. The waitress would walk by us, but wouldn't give us an update on our food. Bad, bad customer service. Once served, the excuse was: "it takes a little longer because it's made fresh." If that was the case, the people that came in after us should still be waiting like us. No, they were served & left before we got our order.
Food was good, but not that good. Price was outrageous, too.
Atmosphere: 2
Food: 5
Service: 2
Debbie Strauch
Food was good. More like Diner food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Burgers
Jill Sauls
Food was good, not great. I ordered a meatloaf mashed potatoes and collard greens nothing was really hot. My friend ordered chicken quesadillas and they look pretty good. Probably stick with the specials and you are okay. Ambiance was amazing and we got to hear some live music.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burgers
Natalie Hamm
The music is so loud that I think I have permanent ear damage. This is an absolutely terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Harley Mattison
Great people great food great place. But don't come here if you wanna cool off its always way way hott ? in this place all I can say is if u show up sweating you'll leave sweaty. Just makes it uncomfortable to stay here and drink if your sweating
Recommended dishes: Grilled Chicken with Fries, Cheeseburger, Burgers
Garrett Whitener
I had a good time here and good food
Atmosphere: 4
Food: 5
Service: 5
Chris Poteet
Smoked Turkey Bacon Swiss sandwich, Taste awesome. The fries are crispy. Service has been exceptional every visit here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Chicken Wings, Hamburger Steak with French Fries, Grilled Chicken with Fries, Fried Green Tomatoes, Cheeseburger, Grilled Chicken, Briskette Sandwhich with Cloudy William's World Famous Award Winning BBQ Sauce, Fish, Steak, Square BBQ Plate, Burgers
steven francis
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Charlie Griffin
Fantastic local food option! All food is freshly made and delicious! Rotating specials throughout the week. Take out is a little slow, but worth the wait.
Great food, great service. Love karaoke night.
Server was extremely rude!!
I am not usually one to complain- but I am very disappointed in this place. We have been several times and it has been mediocre service, but the food has always been incredible. We went last night to go try the cinnamon rolls they keep posting about. When we walked in, the waitress had just sat a small group of 3. When she got to us and I told her how many and that we would need a high chair, you’d have thought it was the biggest inconvenience of her life. She just kept huffing and throwing her arms up asking what we expected her to do because they didn’t have any low tables left. Mind you, there were two low tables who were about to leave while we were waiting for a table. Instead of trying to find a solution she just storms off and ignores us. Then the other waitress is also ignoring us, and this table of sweet older people offer to let us sit with them, and they tell the waitress what they’re doing, she tells them she doesn’t care what they do, its not her problem. After that, we left. I tried to reach out to the restaurant to report the poor first impressions, and they simply read my message and didn’t reply. I understand things get stressful when you’re busy, but their attitudes were uncalled for. And how the restaurant handled the complaint was unprofessional at best.
Tried to call and order food but was placed on hold and was on hold for 11 minutes and finally just hung up.
Atmosphere: 3
Food: 4
Service: 1
I had a burger with Swiss cheese and mushrooms, and a side of fries. Very good. The fries were fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Don't go there on Thurs-Saturday if you want a relaxed experience. The live music is turned up too loud for the small area they set up in - we couldn't even talk to one another without yelling. This is not a bar. It's a pub AND grill. We waited an hour after we ordered to be served. The waitress would walk by us, but wouldn't give us an update on our food. Bad, bad customer service. Once served, the excuse was: "it takes a little longer because it's made fresh." If that was the case, the people that came in after us should still be waiting like us. No, they were served & left before we got our order.
Food was good, but not that good. Price was outrageous, too.
Atmosphere: 2
Food: 5
Service: 2
Food was good. More like Diner food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Burgers
Food was good, not great. I ordered a meatloaf mashed potatoes and collard greens nothing was really hot. My friend ordered chicken quesadillas and they look pretty good. Probably stick with the specials and you are okay. Ambiance was amazing and we got to hear some live music.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burgers
The music is so loud that I think I have permanent ear damage. This is an absolutely terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Great people great food great place. But don't come here if you wanna cool off its always way way hott ? in this place all I can say is if u show up sweating you'll leave sweaty. Just makes it uncomfortable to stay here and drink if your sweating
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Awesome food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken with Fries, Cheeseburger, Burgers
I had a good time here and good food
Atmosphere: 4
Food: 5
Service: 5
Smoked Turkey Bacon Swiss sandwich, Taste awesome. The fries are crispy. Service has been exceptional every visit here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Chicken Wings, Hamburger Steak with French Fries, Grilled Chicken with Fries, Fried Green Tomatoes, Cheeseburger, Grilled Chicken, Briskette Sandwhich with Cloudy William's World Famous Award Winning BBQ Sauce, Fish, Steak, Square BBQ Plate, Burgers
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Fantastic local food option! All food is freshly made and delicious! Rotating specials throughout the week. Take out is a little slow, but worth the wait.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burgers
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