Subway
4780 Hickory Blvd, Granite Falls
(828) 313-0808
Recent Reviews
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Employees working without hats on. Manager daughter when working cursing wishing the customer would leave
I ordered sweet tea and it was bad and unsweetened and they wouldn't give me a refund. They said I could get Pepsi but I ordered tea and got no warning before paying my bill.
Service: 2
The two girls working today were rude to me, whispering back and forth about how they were eager to leave. Both had a terrible attitude. I was there around 2:00 PM with my 2 and 3 year old in the shopping cart with me. Next time have a better attitude you never know what someone is going through. ✌️
Atmosphere: 1
Food: 3
Service: 1
Inconsistent, ones toasted,ones not. Once no mayo/mustard, next so much you can't eat it.
Won't be back
They literally mess up every time someone orders .
I had experienced some poor customer service at this location, however since Liz has started there, everything is 100% better. Staff is friendly, food is good, a complete turn around. They are doing great 👍
My sub was okay, but the employees there are absolutely RUDE and unprofessional! If you hate your job, go elsewhere!
I am a frequent customer at this location. I eat here at least once a week, sometimes twice. I stopped about 1:00 this afternoon to get subs for myself, a couple close friends and a neighboring couple who are elderly, both battling cancer and unable to care for themselves. There were no customers when I went in and 2 young women were switching bread from baking racks to trays that go in the storage cabinet. First, I was rudely told I had to wait until they finished to be waited on. After several minutes they finished and both came over to take my order. Apparently they aren't capable of moving independently of each other. I told them I needed 5 subs and before I could say anything else I was abruptly interrupted and rudely told that 5 or more subs was considered catering and I didn't call 2 hours ahead of time and place my order. Seriously? In all the years I've been coming here I've never been told that before nor have I heard them tell anyone else that. I was being polite but I knew my irritation was quite obvious. They made my subs so I imagine I must've gotten a "courtesy catering". While they were making my sandwiches I noticed that the prices had increased and commented on the fact that inflation is running rampant everywhere. One of them sniped at me that yes their prices have gone up and they'll probably keep going up. I decided at that point not to say another word about anything because I really didn't want to spend my Sunday afternoon in a jail cell. When they were done I paid, $57 and some change, and left. I don't know if the "catering", price increase, employees that only move in unison and rudeness are the new subway rules across the board but I definitely intend to find out because I most assuredly won't be back to this location. I can get treated disrespectfully at any number of places for a lot less money. If they're trying to run their customers off then kudos to them. They sure have a handle on the best way to do that.
I don't understand why Subway has only 1 employee working through lunch. We stood in line for 20 minutes just to order. The girl working, Kaylee, was a real trooper. She was working as fast and as hard as she could. And she kept a smile on her face through it all. Please Subway, give her some help!!!
Atmosphere: 5
Food: 5
Service: 5
Blue haired woman was extremely rude. And was angry with us our whole order. (1 pizza and a 6 inch). Yelling at customers and coworker
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Walked in to grab a quick bite to eat today. There were a few people in line and only one person working, but it wasn’t a problem! Kaylee, the girl who was working, was very nice and professional, and she makes a great sub! Definitely looking forward to coming back again soon
Atmosphere: 5
Food: 5
Service: 5
Good service best subways around?
Atmosphere: 5
Food: 5
Service: 5
It's
Atmosphere: 5
Food: 5
Service: 5
Both attendants were very nice and clean. Very personable. Best subway I have ever been
Atmosphere: 5
Food: 5
Service: 5
Worst subway experience I've ever had. Ordered in the app, I just wanted extra ranch, even left a tip. They forgot the cookies and said we didn't order any, had to go back in with the order receipt and they said they were out of the kind ordered so we got a mix of different cookies. Got home, unwrapped the sandwich and it was just thrown together, didn't have the extra cheese that cost $3 more, no sauce whatsoever. It's disappointing that someone can't even get an order correct that is printed out in front of them.
Atmosphere: 1
Food: 1
Service: 1
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