The most disappointing Subway experience I've ever had was at location #19109-0 in Pamlico County. I ordered extra meat, but when I picked up my order, I was given insufficient meat for the two foot-longs I ordered, despite paying for extra. The male employee explained that the owner has chosen to reduce the roast beef portion and not honor the extra meat I paid for online. Neither employee notified me of this change when I picked up my order. Furthermore, I requested extra banana peppers, but only received six on my foot-long sub. There were no posted notices about the product cutbacks. I would like to know who the owner is, as this level of service is unacceptable and will likely lead to a decline in business. Subway #PamlicoCounty
Cameron Lee
I ordered a salad with spinach. And didn’t get lettuce or spinach… lol. A salad with no lettuce
Kristen Lee
Khia & Ashley are so sweet and so helpful. You can really tell they help each other giving off the best atmosphere! Good food and they are so patient if you are not sure what to get.
Atmosphere: 5
Food: 5
Service: 5
Kathie Mau
Cold bread and ice machine broken....again! Waitress very nice...
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: B L T
Hydia Davis
This subway is a constant disappointment! Between the staff that always seems improperly trained (or just working to their personal standards) and people who can’t simply comply with the standards that the company set. I have gone there ordered a churro and have had the literally sugar that’s supposed to go up there just not put on it at all. I’ve requested for a sandwich to be toasted and they don’t let it toast for the full time. Just awful!
Atmosphere: 1
Food: 1
Service: 1
Sandi Ekleberry
My online order was messed up last week and the restaurant made it right. Dillon made the best sandwich ever I appreciate the stores understanding. Restaurant was clean, friendly environment!!
Atmosphere: 5
Food: 5
Service: 5
Katrina
This Subway location is by far one of the best in the eastern part of NC. They are always friendly, fast, and create a great customer experience.
A recent occurrence worth noting: I called same day to request a catering order that I could no longer make online. Mike not only helped me, but he went the extra mile to make sure the order was complete and ready by the time I'd requested! Outside of this experience, my rating was already a 5, after my encounter with Mike, it would be stars!!
Atmosphere: 5
Food: 5
Service: 5
Roosevelt Merritt
I got my food quickly and didn't have 2 wait along time & da server was so nice & great communication skills
My second time patronizing with subway since moving to new building. Customer service sucks, actually they treat customers like we’re stupid. Will start going to Subway in
Atmosphere: 4
Food: 4
Service: 1
Jeff Johnson
I'll probably start going to the subway in bridgeton after my last experience at Grantsboro subway. You have 2 employees playing on phones and no tomato's but theirs a whole box of tomatoes sitting right there but workers are to effing lazy to cut them up
Jøsüê Rømêrø
I regret having gone to spend my money at that store, they didn't give me cabbage, chicken or tomatoes and they still charged me $16. I will never go back
JOHN SYLVESTER
no pickles one day, no ham the next - then upcharge because you're out of what I want... this isn't an occasional problem. you need to get it together.
The most disappointing Subway experience I've ever had was at location #19109-0 in Pamlico County. I ordered extra meat, but when I picked up my order, I was given insufficient meat for the two foot-longs I ordered, despite paying for extra. The male employee explained that the owner has chosen to reduce the roast beef portion and not honor the extra meat I paid for online. Neither employee notified me of this change when I picked up my order. Furthermore, I requested extra banana peppers, but only received six on my foot-long sub. There were no posted notices about the product cutbacks. I would like to know who the owner is, as this level of service is unacceptable and will likely lead to a decline in business. Subway #PamlicoCounty
I ordered a salad with spinach. And didn’t get lettuce or spinach… lol. A salad with no lettuce
Khia & Ashley are so sweet and so helpful. You can really tell they help each other giving off the best atmosphere! Good food and they are so patient if you are not sure what to get.
Atmosphere: 5
Food: 5
Service: 5
Cold bread and ice machine broken....again! Waitress very nice...
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: B L T
This subway is a constant disappointment! Between the staff that always seems improperly trained (or just working to their personal standards) and people who can’t simply comply with the standards that the company set. I have gone there ordered a churro and have had the literally sugar that’s supposed to go up there just not put on it at all. I’ve requested for a sandwich to be toasted and they don’t let it toast for the full time. Just awful!
Atmosphere: 1
Food: 1
Service: 1
My online order was messed up last week and the restaurant made it right. Dillon made the best sandwich ever I appreciate the stores understanding. Restaurant was clean, friendly environment!!
Atmosphere: 5
Food: 5
Service: 5
This Subway location is by far one of the best in the eastern part of NC. They are always friendly, fast, and create a great customer experience.
A recent occurrence worth noting: I called same day to request a catering order that I could no longer make online. Mike not only helped me, but he went the extra mile to make sure the order was complete and ready by the time I'd requested! Outside of this experience, my rating was already a 5, after my encounter with Mike, it would be stars!!
Atmosphere: 5
Food: 5
Service: 5
I got my food quickly and didn't have 2 wait along time & da server was so nice & great communication skills
Atmosphere: 5
Food: 5
Service: 5
Great friendly employees and great food
Atmosphere: 5
Food: 5
Service: 5
Got exactly what I ordered. Rarity these days!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My second time patronizing with subway since moving to new building. Customer service sucks, actually they treat customers like we’re stupid. Will start going to Subway in
Atmosphere: 4
Food: 4
Service: 1
I'll probably start going to the subway in bridgeton after my last experience at Grantsboro subway. You have 2 employees playing on phones and no tomato's but theirs a whole box of tomatoes sitting right there but workers are to effing lazy to cut them up
I regret having gone to spend my money at that store, they didn't give me cabbage, chicken or tomatoes and they still charged me $16. I will never go back
no pickles one day, no ham the next - then upcharge because you're out of what I want... this isn't an occasional problem. you need to get it together.
Not so good of
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Oven Roasted Turkey
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