Wanted us to waite 20 minutes to take our order becuase they were backed up with online orders. Reccomend taking care of your walk ins while you do the online orders. Good luck with this descision.
Atmosphere: 1
Food: 1
Service: 1
RF
What a difference an employee can make! I left a dismal Subway a half hour ago due to poor service. See my previous review. I love Subway food so I stopped at the next one on my trip. Was greeted when I arrived by Brennan. He was very friendly and even asked how my day was going while he was preparing my sandwich. Food was great and was in and out quickly with a very positive experience. Kudos to Brennah. As a business owner, he is the type of person I look for in employees! Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Bert Blake
Terrible service. Just walked out and went to the Burrito Shack.
Atmosphere: 2
Food: 3
Service: 1
Laura L.
The worst customer experience I’ve had in years. One that will remain in the memory bank for life.
Atmosphere: 2
Food: 4
Service: 1
April Woodruff
STOP GOING TO THIS SUBWAY! Management sucks and won’t put more than one employee at night during dinner. These poor kids are stuck by themselves with minimal training trying to get orders complete.
Abby Cottle
I have had terrible service at this location. But just went in and had above and beyond service by Sharelle (sp). I had my toddler who can be difficult in waiting situations and she interacted with him To keep him entertained and special !!! I will be back to see her!
leighton randall
This place is just sad. Whoever is running it obviously has no idea how to do such a thing. Everything’s fine unless you have other people in there. For some reason there’s only 2 people working. They need at least 4. Usually high schoolers that don’t wanna be there but can’t be mad at that. I am writing this going on 45 minutes waiting for a mobile order because people just keep coming. If there’s more than 3 people in line when you walk in go ahead and do yourself a favor and turn around and walk out. Burrito shak is right down the way.
Shaftamle
The staff was incredibly rude and unprofessional.
Cape Fear Auto Transport
Went to go eat at this restaurant the sign of the door says 10 o’clock for closing the website says 10 o’clock for closing but at 7:15 they would not let me in so they close at seven. What’s the point of having 10 o’clock posted if you indeed close at seven waste of time
Atmosphere: 1
Food: 1
Service: 1
S B
Please update your hours, it's not even 9:00 and the location is closed. It says they're open until 10:00 p.m., why?
they locked the door when we pulled up at 5:41 when they close at 10pm bc of a staffing issue however there’s ppl inside clearly not doing anything
Atmosphere: 1
Food: 1
Service: 1
Sinclair Dudley
I came in here about 3pm to order one sub. I ordered the number 31 6 inch flat bread. He gave me a foot long. Second he had online orders backed up and had 2 people in front of me. He was by himself working. He said he has been there for a week. Why would you have someone brand new in the store working my himself on a weekend? It was terrible service and my footlong was skimpy. This needs to be fixed period. Terrible to run a business like that.
Atmosphere: 1
Food: 1
Service: 1
Aubrea Stanley
Walked in at 7:20 when they close at 7:30 and were denied service. Very unprofessional and lazy.
Service: 1
Cindy Ranta
Clean great customer service and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lay’S Classic, Fountain Beverage, Sandwich, Tuna, The Outlaw
Christopher Blackburn
6 out of 7 times I order on the app and 6 out of 7 times my food was 30+ minutes after it was supposed to be ready. It’s 7:51 right now and I’m sitting outside waiting. Food was supposed to be ready by 7:20 and I got here at 7:15.
Wanted us to waite 20 minutes to take our order becuase they were backed up with online orders. Reccomend taking care of your walk ins while you do the online orders. Good luck with this descision.
Atmosphere: 1
Food: 1
Service: 1
What a difference an employee can make! I left a dismal Subway a half hour ago due to poor service. See my previous review. I love Subway food so I stopped at the next one on my trip. Was greeted when I arrived by Brennan. He was very friendly and even asked how my day was going while he was preparing my sandwich. Food was great and was in and out quickly with a very positive experience. Kudos to Brennah. As a business owner, he is the type of person I look for in employees! Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Just walked out and went to the Burrito Shack.
Atmosphere: 2
Food: 3
Service: 1
The worst customer experience I’ve had in years. One that will remain in the memory bank for life.
Atmosphere: 2
Food: 4
Service: 1
STOP GOING TO THIS SUBWAY! Management sucks and won’t put more than one employee at night during dinner. These poor kids are stuck by themselves with minimal training trying to get orders complete.
I have had terrible service at this location. But just went in and had above and beyond service by Sharelle (sp). I had my toddler who can be difficult in waiting situations and she interacted with him
To keep him entertained and special !!! I will be back to see her!
This place is just sad. Whoever is running it obviously has no idea how to do such a thing. Everything’s fine unless you have other people in there. For some reason there’s only 2 people working. They need at least 4. Usually high schoolers that don’t wanna be there but can’t be mad at that. I am writing this going on 45 minutes waiting for a mobile order because people just keep coming. If there’s more than 3 people in line when you walk in go ahead and do yourself a favor and turn around and walk out. Burrito shak is right down the way.
The staff was incredibly rude and unprofessional.
Went to go eat at this restaurant the sign of the door says 10 o’clock for closing the website says 10 o’clock for closing but at 7:15 they would not let me in so they close at seven. What’s the point of having 10 o’clock posted if you indeed close at seven waste of time
Atmosphere: 1
Food: 1
Service: 1
Please update your hours, it's not even 9:00 and the location is closed. It says they're open until 10:00 p.m., why?
Service: 1
Restaurantji Recommends
they locked the door when we pulled up at 5:41 when they close at 10pm bc of a staffing issue however there’s ppl inside clearly not doing anything
Atmosphere: 1
Food: 1
Service: 1
I came in here about 3pm to order one sub. I ordered the number 31 6 inch flat bread. He gave me a foot long. Second he had online orders backed up and had 2 people in front of me. He was by himself working. He said he has been there for a week. Why would you have someone brand new in the store working my himself on a weekend? It was terrible service and my footlong was skimpy. This needs to be fixed period. Terrible to run a business like that.
Atmosphere: 1
Food: 1
Service: 1
Walked in at 7:20 when they close at 7:30 and were denied service. Very unprofessional and lazy.
Service: 1
Clean great customer service and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lay’S Classic, Fountain Beverage, Sandwich, Tuna, The Outlaw
6 out of 7 times I order on the app and 6 out of 7 times my food was 30+ minutes after it was supposed to be ready. It’s 7:51 right now and I’m sitting outside waiting. Food was supposed to be ready by 7:20 and I got here at 7:15.
Atmosphere: 1
Food: 1
Service: 1
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