4/25/25 Lil axx teens working there playing around.... Waiting 5 mins at drive thru... Couldn't leave because cars behind me
Ramiro Beltran
I had an issue with my order not being charged correctly for a promotion item. The manager on duty Shania was rude and not helpful at all. Since it was a mobile order she just kept repeating like a deranged parrot “call the number I can’t help”. Food was lukewarm and coffee was worse than gas station coffee. If you use the app just hope you don’t have an issue because you will get no help at store.
lrama1
15 minutes to get my croissant sandwich. Plus it was burnt. Never again.
Ken Strickland
We usually get Coffee Cake muffins. This morning, they were out again. We thought about having a couple of cinnamon donuts instead, but they don't carry those anymore. Seems like their bakery choices have dwindled from what they once were. We finally settled for a couple of coffee rolls and a Hazelnut iced coffee. When we got to the window, they had the rolls but no coffee, so we had to wait while they fixed the coffee. Also noticed that while in line we were stopped several times for an unusually long time as though other orders needed extra attention.
Kimberly
I have been patronizing this Dunkin’ Donuts for years. They used to have a very consistent and very good morning staff, up until about two months ago. Since then, the timeliness of service has been unusually inconsistent. Sometimes, the drive-through line is a very average wait time. At other times, I have waited up to 35 minutes(!) in the drive-through line prior to arriving at the service window. I miss the former morning consistent staff, their hard work, and their consistent Friendliness towards their regular clientele.
Sharon Rowe
Good fresh donuts
Jared Frane
Last year it was fine but the new staff is SLOW i just had a 40 minute wait in the drive through.
Karen Loveday
They are out of Diet Pepsi and Pepsi 0 a lot.
Bailee “Bail”
We were extremely disappointed coming here. We are from NJ so we’re not familiar with area, but we understand how to use a GPS. We ordered through the app, and drove to the location that the app gave us. Going through the drive thru we give our name and they claim to not have our order and we have to go to another location. Before leaving I ask “are you guys not this address” and the employee was unsure of how to answer and we should go to the other location.
Stupidly we trusted them and went to the second location 5 miles on the other side of town, and they said we were lied to and went back. We asked for the manager and the manager talks to the employee in which we hear “OH THEIR ORDER WAS HERE?” Which proves they didn’t even try to look for our order or help the first time they just told us a lie to get out of line. This was frustrating cause after an hour endeavor they didn’t have everything we ordered a head for and weren’t offered any form of compensation for being misdirected. Be careful if you order through the app at this location because never again will we do so.
deer bunny
this location is just my favorite. the AM shift workers are the best and specifically the employee ‘Jordan’. he always makes my drink so yummy and perfect! he never fails! i love this dunkin location and when you download their app you get such good deals! :)
this location is just my favorite. the AM shift workers are the best and specifically the employee ‘Jordan’. he always makes my drink so yummy and perfect! he never fails! i love this dunkin location and when you download their app you get such good deals! :)
Paul Landsberg
Dunkin is Dunkin but this branch is beyond slow. Just getting a coffee is not worth the 15 minute wait.
Atmosphere: 2
Food: 5
Service: 2
Delilah “Dee” Weeks
My team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Shanice W
10/1/2024 - I stopped by had a wonderful experience from an employee. She recommended a coffee to me and it was excellent.
Atmosphere: 3
Food: 4
Service: 4
Shelby Lynn
Drinks are perfect Everytime staff is friendly and fast ! Christina the manager is great
4/25/25 Lil axx teens working there playing around.... Waiting 5 mins at drive thru... Couldn't leave because cars behind me
I had an issue with my order not being charged correctly for a promotion item. The manager on duty Shania was rude and not helpful at all. Since it was a mobile order she just kept repeating like a deranged parrot “call the number I can’t help”. Food was lukewarm and coffee was worse than gas station coffee. If you use the app just hope you don’t have an issue because you will get no help at store.
15 minutes to get my croissant sandwich. Plus it was burnt. Never again.
We usually get Coffee Cake muffins. This morning, they were out again. We thought about having a couple of cinnamon donuts instead, but they don't carry those anymore. Seems like their bakery choices have dwindled from what they once were. We finally settled for a couple of coffee rolls and a Hazelnut iced coffee. When we got to the window,
they had the rolls but no coffee, so we had to wait while they fixed the coffee. Also noticed that while in line we were stopped several times for an unusually long time as though other orders needed extra attention.
I have been patronizing this Dunkin’ Donuts for years.
They used to have a very consistent and very good morning staff, up until about two months ago. Since then, the timeliness of service has been unusually inconsistent. Sometimes, the drive-through line is a very average wait time. At other times, I have waited up to 35 minutes(!) in the drive-through line prior to arriving at the service window.
I miss the former morning consistent staff, their hard work, and their consistent Friendliness towards their regular clientele.
Good fresh donuts
Last year it was fine but the new staff is SLOW i just had a 40 minute wait in the drive through.
They are out of Diet Pepsi and Pepsi 0 a lot.
We were extremely disappointed coming here. We are from NJ so we’re not familiar with area, but we understand how to use a GPS. We ordered through the app, and drove to the location that the app gave us. Going through the drive thru we give our name and they claim to not have our order and we have to go to another location. Before leaving I ask “are you guys not this address” and the employee was unsure of how to answer and we should go to the other location.
Stupidly we trusted them and went to the second location 5 miles on the other side of town, and they said we were lied to and went back. We asked for the manager and the manager talks to the employee in which we hear “OH THEIR ORDER WAS HERE?” Which proves they didn’t even try to look for our order or help the first time they just told us a lie to get out of line. This was frustrating cause after an hour endeavor they didn’t have everything we ordered a head for and weren’t offered any form of compensation for being misdirected. Be careful if you order through the app at this location because never again will we do so.
this location is just my favorite. the AM shift workers are the best and specifically the employee ‘Jordan’. he always makes my drink so yummy and perfect! he never fails! i love this dunkin location and when you download their app you get such good deals! :)
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Croissant
Restaurantji Recommends
this location is just my favorite. the AM shift workers are the best and specifically the employee ‘Jordan’. he always makes my drink so yummy and perfect! he never fails! i love this dunkin location and when you download their app you get such good deals! :)
Dunkin is Dunkin but this branch is beyond slow. Just getting a coffee is not worth the 15 minute wait.
Atmosphere: 2
Food: 5
Service: 2
My team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
10/1/2024 - I stopped by had a wonderful experience from an employee. She recommended a coffee to me and it was excellent.
Atmosphere: 3
Food: 4
Service: 4
Drinks are perfect Everytime staff is friendly and fast ! Christina the manager is great
Atmosphere: 5
Food: 5
Service: 5
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