Pizza Hut
5465 State Hwy 49, Harrisburg
(704) 454-7100
Recent Reviews
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A great place to visit with great food and customer service.
When I arrived at the restaurant, the lady who serves at the tables when she saw me said that she was not going to serve me and then the gentleman at the desk apologized for her attitude and told me that I has to order the food there at the desk and I tried to understand because maybe she was tired or something like that, but what filled my patience was that when they brought the food to the table we was the only family that received food to go and it was very uncomfortable, I don't know if she acted that way because of my race or not... but after us more people arrived and they were served at their table.
Went to Pizza Hut today. Placed order through Grub Hub. Received text and email that order was ready. Pulled to the pickup window and told the guy the order was through Grub Hub. Order was not found.Pulled around and went inside after rechecking my info. Showed female worker email receipt and address of location. She called the same drive thru guy over and he checked again. No luck. He called mgr on phone who told him I would have to order again. Why would I do that and I already paid. I left and asked Grub Hub who found order right away to cancel. Was told order ready but no one came to pick up by Grub Hub Went back to Pizza Hut got same female. She asked name and number and found order right away. Same info given before. Of course she added a side note we need to say which company we ordered through which was given initially and it was on the receipt.
If I could leave 0 stars I would, called in for take out order and as soon as they answered the phone was attitude and felt like I ruined her day, it’s Friday so I’m sure they’re busy with lots of calls. However I get my food which was half correct and wings are burnt, pizza was dry, no condiments, needless to say I will not return to this location!
Service was very lacking. I was told 8 minutes to get dessert and 45 minutes later it finally showed up. Now that they have self-serve fountain drinks the staff does not come out unless delivering food. The speakers try to make up for their small size by blasting noise through them to the point of distraction.
Food was extremely good. Service was great 10/10
Honestly SUPRISED how quality every was! The food was fresh, not greasy, and delicious for a fantastic price. To the Owner: Please do not change anything! This is fantastic and will coming back again.
Ordered Pizza (Harrisburg) 10/31/21 @ 10:33pm & our order was out for delivery by 10:48 pm. The store closed at 11pm. Really fast service I thought. My order consist of 1 large Pizza (veggie toppings/extra cheese), cheese bread and a 2 liter drink. Totaled to $33.41. The delivery guy was really friendly and he reassured me that my order was correct. So, I made sure I gave him a $10.00 tip. I gave my husband 2 slices and some soda and I had 1 slice and 1 cheese bread. After almost 2-3 hrs later after going to bed my husband stomach started to hurt and then he kept rushing to the bathroom. I didn't think much about it until I too started cramping really bad, sweating profusely and rushing to the bathroom. Convinced that eating Pizza from Pizza Hut was causing our FOOD POISONING issues I called today 1/1/21 to speak with the manager who was Alexis. I told Alexis everything that happened & asked for a refund. I was even willing to send the remainder of the food back! Alexis(mgr) told me since I was the only person that had an issue then she couldn't do anything! I was even told to contact another mgr at 4pm today and tell her my entire story again! Why be a manager when you have no say so! My complaint isn't about the taste of the food, but the fact that my husband and myself had gotten sick as well as a crappy so-called manger Alexis response! Horrible place to eat! Don't waste your time and money getting Sick!
Always goes above and beyond, great pizza good wings, and even better customer service!
Pizza was fresh and hot. While the service was a little slow, they made up for it with ugh the fresh pizza and communication regarding the delay.
Restaurantji Recommends
I asked to have the pizza well done and it was perfect. Very tasty
The remodel looks great. Friendly staff
Thank you, everything was delicious, cooked to perfection. We love this place .
I go to this location instead of the University location because the service & quality is superb!
IN THIS STORAGE WOW EXCELLENT EVERYTHING, CLEAN AND NEAT. THE FOOD EXCELLENT
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