Subway

9611 Brookdale Dr #300, Charlotte
(704) 596-7891

Recent Reviews

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A J

I ordered online bc the deals are better. Bread is stale and they barely put any tuna. I ordered a bottled Dr. Pepper but in the store they don’t even offer it. They need better management!

harvey cook

Did not allow coupons to be use that are received in the mail at local subway in Harrisburg rocky river location

Jasmine Baker

To the man at subway

Do you hate me? I asked for 'light'. This sub is DROWNING!

Instead of taking it back, I'm making this review.

I hope your day gets just as ruined as my sub.

william young

Ordered through uber eats. Terrible service. Food was cold. A Philly cheesesteak isn’t meant to be eaten cold. Also not enough meat or toppings. Never again. Jersey mikes sounds great right now.

Matt Bush

Do not mobile order here!! It is faster to walk in, they will just ignore your mobile order until every person in store is served and provide it 15 minutes after estimated time.

Latania

I placed an online order for a turkey sub and let's just say it was one very thin slice of turkey with cheese, toasted (I didn't ask for my sub to get toasted), and barely an veggies that I requested. It was dry none of the sauces I requested was honored. I was so disappointed when I opened my sub. DO NOT ORDER ONLINE. ATLEAST YOUR SUB WILL BE MADE RIGHT IF YOU ORDER IN PERSON SO YOU CAN WATCH THEM!

and don't ever think about calling this subway. There's 3 employees and neither one of them can answer the work phone. I called a total of 7 times, you would think between 3 employees (2 males, and 1 Indian lady) someone can do their job correctly.

Drew

This subway needs to go out of business already. I went at dinner time tonight, only one kind of bread, totally shorthanded on everything I asked for, it took nearly 35 minutes to get one foot long and one 6 inch with almost no customers in the store. The checkout forces a tip option and that is a royal joke. I get it the workers are typically underpaid but this has to be one of the worst subways within 30 miles.

Charles Kendall

No fresh tea
Bread appeared and tasted to be day old not fresh.

Nicole Robinson

I inquired about purchasing to plain loafs of bread. First the man said $8.00 per loaf. And then $4 per plain loaf of loaf. I explained to the worker that’s insane for one. I went to another subway $2.16 per loaf. I don’t inspect the prices to be same. But, to even remotely think one piece of bread should be $4 is horrible. All three workers didn’t bother to research to see what is fair price. BROOKDALE subway DO BETTER!

sudhakar devarakonda

Stale ingredients literally had a horrible sandwich. They are also hiding the toppings with a steel covering not worth it. Look for alternatives folks.

Darenda

Not worth the money literally 2 pieces of thin sliced roast beef on my foot long. Was mostly bread. Subway you can do better please respect that peoples want what they pay for if your not putting meat on you subs then you need to quit making them.

CLT NC Video As-Built Drone and Matterport

Can’t go wrong

Atmosphere: 5

Food: 5

Service: 5

Bessy Bollat

The worst part was that the vegetables were old from being there and the bread was almost rotten, maybe not. It was useful, I had to throw everything in the trash ? ? ? ?

Atmosphere: 1

Food: 1

Service: 1

Debby

I went there with a coupon and told they don't take coupons. Well dam!??????????

Service: 1

Brinly Denton

This is the worst subway I’ve ever been to. They are horrible with customer service with following my directions for my food. When I made a order on the app they refused to answer their phone when I tried to call them to fix my sandwich when my dad was there to pick up and they said that they would not fix it I would love to be able to contact the corporate office in fact if anyone can reply to this and tell me the corporate office number I would like to speak to someone so that they know what kind of franchise they have at this Subway. Worst sub ever on planet Earth they have better ones on Mars.

Atmosphere: 1

Food: 1

Service: 1

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