Our food was cold. The orange cream milkshake tasted like soap. This used to be a very good restaurant to eat at. But I don't know what's going on lately. Even some of the cashiers are having issues. Not being polite. Doesn't get your order correct. Then it takes a very long time to get your order. Thats if you get it.
Chris Moore
In general I really like Arby's sandwiches, and this location is no exception. However quality assurance is less than optimal. On repeated occasions I did not receive exactly what was ordered. Not a deal breaker but if I order a Beef-n-cheddar, I shouldn't expect a plain roast beef sandwich in the same category but which costs less. Drive thru can be really slow at times and I think that's a lack of staffing.
Slim Lamb
The food be hot in fresh everytime I go. Friendly faces.
HDH
Do not, I mean DO NOT, order online pick up from this Arby’s. I placed a pick up order and it said it will be ready at 5:30. I get there about 5:40, my order is not ready. There was a couple next to me waiting on their online order as well, they said it was supposed to be ready at 530 too. As we are waiting, a young boy employee ask are we waiting on online orders, we are like yes. And then he starts taking peoples orders at the register. Every person that was ordering their food, got their food while we were still waiting for ours. There was a manager there helping with the food orders, she and the other employees never said anything to us and to why our orders were not done. Long story short, 6:15, my order is ready. No one said it was ready, I just saw the employee put it on the counter. On top of that, I check my order, and it is freaking wrong. I tell the manager, she remakes it. Never got an apology, why it took so long, etc. I have called corporate to let them know about this situation. This location needs better employees and def a better manager.
Ashley Beltran
Food was good , but the food took forever to come.
Trucka.Lyf.T
Good experience 😊
LeeAnn Chalk
I wanted to thank every kind person working in Arby's Sunday January 12, 2025. My parents and myself appreciate the help that was provided to us when my dad passed out in the dining room because his sugar had spiked . All of the staff were amazing and I can see why the Arby's in Henderson is my dads favorite place to eat. I can't thank everyone enough and say how amazing you guys were!!!! Thank you !
Alexandra Clark
I ordered $50 worth of food for my family and the ONLY smokehouse brisket I ordered had hardly no meat on it and did not look like a $10 dollar sandwich, NOT the first time I have ordered this but it IS the first time I have been disappointed in this sandwich. And management acted like the meat is cut thinner. 3oz portions should still weigh 3 oz.
William Ross
Arby's has been a favorite since I was a kid. It's just gotten to be very pricey. Coupons were the key, but I've have not seen many recently.
Parking: Find ways to make your food more affordable. When thinking about fast food restaurants, Arby's might fall on lower on the list than it should because of its pricing being so high.
Don't eat here if you want to get your food in under 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
tara b
Worst service I've ever had. Was told to pull because of curly fries. After 20mins I went in & there was curly fries cooked but no one thought about bringing my food. My sandwich & wrap sitting n bag on counter getting cold. The driest wrap I've ever had!! This place desperately need new management.
Atmosphere: 1
Food: 2
Service: 1
Joshua Reed
This is by far the slowest drive thru in all Of North Carolina! Minimum 30 min wait. Currently sitting in the drive thru waiting on minute 31!! Pathetic!! Do not come here!!!!!
Argena Perry
My order verses what I got not 1 time was my order wrong but 2 times with a 10 minute wait
Ronnie Paynter
Get your pocket book right.Cost a chunk to fill up here. Good but $$$
Our food was cold. The orange cream milkshake tasted like soap. This used to be a very good restaurant to eat at. But I don't know what's going on lately. Even some of the cashiers are having issues.
Not being polite. Doesn't get your order correct. Then it takes a very long time to get your order. Thats if you get it.
In general I really like Arby's sandwiches, and this location is no exception. However quality assurance is less than optimal. On repeated occasions I did not receive exactly what was ordered. Not a deal breaker but if I order a Beef-n-cheddar, I shouldn't expect a plain roast beef sandwich in the same category but which costs less. Drive thru can be really slow at times and I think that's a lack of staffing.
The food be hot in fresh everytime I go. Friendly faces.
Do not, I mean DO NOT, order online pick up from this Arby’s. I placed a pick up order and it said it will be ready at 5:30. I get there about 5:40, my order is not ready. There was a couple next to me waiting on their online order as well, they said it was supposed to be ready at 530 too. As we are waiting, a young boy employee ask are we waiting on online orders, we are like yes. And then he starts taking peoples orders at the register. Every person that was ordering their food, got their food while we were still waiting for ours. There was a manager there helping with the food orders, she and the other employees never said anything to us and to why our orders were not done. Long story short, 6:15, my order is ready. No one said it was ready, I just saw the employee put it on the counter. On top of that, I check my order, and it is freaking wrong. I tell the manager, she remakes it. Never got an apology, why it took so long, etc. I have called corporate to let them know about this situation. This location needs better employees and def a better manager.
Food was good , but the food took forever to come.
Good experience 😊
I wanted to thank every kind person working in Arby's Sunday January 12, 2025. My parents and myself appreciate the help that was provided to us when my dad passed out in the dining room because his sugar had spiked . All of the staff were amazing and I can see why the Arby's in Henderson is my dads favorite place to eat. I can't thank everyone enough and say how amazing you guys were!!!! Thank you !
I ordered $50 worth of food for my family and the ONLY smokehouse brisket I ordered had hardly no meat on it and did not look like a $10 dollar sandwich, NOT the first time I have ordered this but it IS the first time I have been disappointed in this sandwich. And management acted like the meat is cut thinner. 3oz portions should still weigh 3 oz.
Arby's has been a favorite since I was a kid. It's just gotten to be very pricey. Coupons were the key, but I've have not seen many recently.
Parking: Find ways to make your food more affordable. When thinking about fast food restaurants, Arby's might fall on lower on the list than it should because of its pricing being so high.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Turkey & Swiss Wrap, Greek Gyro, French Dip, Classic Roast Beef, Roast Beef, Half Pound Roast Beef, Crinkle Fries Medium, Arby's Signature Sandwiches
This restaurant takes 30mins to give ur food every visit It's pathetic
Food: 2
Service: 1
Restaurantji Recommends
Don't eat here if you want to get your food in under 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
Worst service I've ever had. Was told to pull because of curly fries. After 20mins I went in & there was curly fries cooked but no one thought about bringing my food. My sandwich & wrap sitting n bag on counter getting cold. The driest wrap I've ever had!! This place desperately need new management.
Atmosphere: 1
Food: 2
Service: 1
This is by far the slowest drive thru in all
Of North Carolina! Minimum 30 min wait. Currently sitting in the drive thru waiting on minute 31!! Pathetic!! Do not come here!!!!!
My order verses what I got not 1 time was my order wrong but 2 times with a 10 minute wait
Get your pocket book right.Cost a chunk to fill up here. Good but $$$
Atmosphere: 5
Food: 5
Service: 5
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