Cold Stone Creamery

Whoever owns or operates this location better give Carla a raise because Carla is on it! You can tell that this woman has this place operating the best that it will ever operate! Thanks for the great service Carla!

recently i got a cake for my birthday as i do every year and every year i ask for it to be spooky and this year i got it from this store and they did there big one it was amazing

Thanks for the help Dante!! Great people here!!

Allen (with the name tag on the side of his hat🫤) is really rude which really sucks. I asked to try one flavor of ice cream and he asked if I was ready to order while handing me the sample spoon 🙃. I just wanted a good ice cream minus the sassy attitude and rushing from Allen. The 3 stars is the ice cream he didn’t mix properly - It was still good lol 😂

Great ice cream! Not so great staff.

Very sloppy. The black young lady did not mix my ice cream. All she did was but this huge dollop of cookie dough on the top. Every unprofessional and her attitude was horrible. Terrible experience all together

I'm so happy to give this experience five stars! The restaurant was clean, and the customer service was outstanding from start to finish. Kayla was friendly and attentive as soon as I walked up to the counter, and she made sure my order was correct. Sam was just as great—also very friendly and went above and beyond by telling me about a special incentive.

Customer service at other Cold Stone Creamery locations has been missing the mark, so I'm really glad that wasn't the case during my visit on 7/30/2025. My receipt shows 6:33 PM, check #45. Excellent experience all around!

I hope management will recognize their outstanding service!

Outstanding customer service and a great selection for all ages. The ice cream was absolutely delicious—I'll definitely be coming back. 10/10!

We recently placed an order online for some treats served with a waffle cone. We went inside the store to pick them up, upon opening the door the restaurant has a very obvious perfume smell maybe some sort of fragrance or plug in for scent but this scent is somehow infused into the waffle cone flavor and it was absolutely noticeable and we were unable to enjoy our dessert

Tried to order Love it ice cream ,that had a banana that was very ripe and requested another, which the creamery had ,on the counter, but the team member refused. Stating it was against policy. If I am paying shouldn't I get what I am paying for ??

I'm never ordering off the mobile app it's like they see the first word and done.They don't read it I asked for M&Ms and Twix and there was nothing on my ice cream.

Ice cream was ok, but had my 5 year old grandson with me and had to sit in the car to eat our ice cream because the music they were playing was very graphic. Will probably go a more family friendly place next time.

I think this is our fault because we went to this location about 7 months ago and the ice cream was absolutely horrible but we decided last night to give it a shot again and we were sadly disappointed again so much so that we threw out the whole ice cream that we paid for after just a little nibble. Let me start by saying we ordered something the gentleman brings it to the cash register and I told him is this what we ordered because it has sprinkles in it what we ordered was chocolate and peanut butter what we got was peanut butter vanilla ice cream with some blue and purple or whatever sugar crystals he said yeah that's what you ordered me being who I am and not being confrontational I said that's fine okay we'll take it especially since there was a line of people and I didn't want anybody else to have to wait because we had to have our stuff remade. So once we got to our vehicle we gave it a shot and tasted the product that was made that we definitely did not ask for and it was absolutely horrendous so we just went in through it in the trash can. Definitely will not be going back to this location the customer service is not the best at all anymore half the time you don't know if you're going to get freezer burnt ice cream or not and now after this it's just a wrap for us.

roses are red, violets are blue
i pulled up again to say I want you...
<3

Friendly staff amazing customer service.