McDonald's

3000 N Main St, Hope Mills
(910) 885-6719

Recent Reviews

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Chris C

Just close the location. Shitty attitudes, orders wrong, sausage tasted like garbage. I threw the whole meal away. Guy throws the bag out the window, doesn’t acknowledge a thank you. I’ll never be back.

Atmosphere: 1

Food: 1

Service: 1

Charles Cook

They refuse do do curbside delivery. I have to go inside everytime to get my order.

Atmosphere: 1

Food: 1

Service: 1

Kristopher Houghton (Kris)

You know things are bad when they are getting lectured during the shift and then they tell you they can't give you the breakfast order even though on weekends it ends at 11 and you're in the line at 10:04 exactly. Usually I wouldn't do this but this McDonald's is so incompetent. What should have been, maybe giving them the benefit of the doubt, a five minute order turned into an almost thirty minute order. I'm baffled this place hasn't closed down. Honestly you're better off just waiting in a huge Starbucks line. At least then you are most definitely going to get your food at some point. This was ridiculous. Time is money and the people here don't get that.

Atmosphere: 1

Food: 1

Service: 1

Mark Moore

Every time we order from here 90% of the time we are missing items or entire orders. From simple things to no straw with a drink. To missing an entire double quarter pounder. We never get good service. We have spoke to several people who claim they are managers about how there is no care in this place. Nothing gets done about it. We just want good food at a good value. This isn’t it.

Atmosphere: 1

Food: 1

Service: 1

Alicia VanArsdale

Never has what I order. Always says that they can’t make a frappe no matter when you order. Doesn’t give the correct items if you pre order in the app. No refunds if they get the order wrong. Terrible customer service attitudes. Wouldn’t not recommend this location unless you’re homeless or have to walk.

Atmosphere: 1

Food: 3

Service: 1

twobadwolves

After 5 mins sitting at 2nd drive thru w/no response drove to 1st window who couldn’t take my order …2nd window couldn’t either …told me I could come in as they only had one person working window. Told them they should tell everyone in line for the alt drive thru. Only plus, young lady at 2nd window gave me a free drink when she found out that’s all I wanted. This place has more and more problems lately…

Food: 4

Service: 1

Gee

If I could give no stars I would. I HATE this McDonald's. People here DO NOT care about their job. At least the night shift doesn't. Waited for over 10 mins at the speaker, no one greeted me. Then, someone accidentally clicks their microphone on. Heard every word of talking crap and playing around. I had a line behind and beside me. They dont care!!!!! You lost money, you lost a customer. McDonald's, you're paying people who dont give a crap about their job or serving people. Terrible terrible. It is not hard to work at McDonald's.

Service: 1

Paul Jackson

They do not have a fast food Lane it pull up weight pay go to slot to wait for your food for another 15 minutes

Atmosphere: 1

Food: 1

Service: 1

A Walker

This mcdonalds is always crazy busy. The drive line was especially crazy as a fight broke out between drivers as one person cut off the other. So they jammed up the line. But the clerks were very nice and working hard to keep up with the orders. Also the parking closest to Camden rd is awful. People get blocked in if drive thru is long. I try to avoid this location. But I wanted Grinch Sox.

Atmosphere: 3

Food: 4

Service: 5

Lexx Dailey

My cashier name was Isabella. She did a wonderful job. Great customer service .

Tammy Guilfoyle

They were overwhelmed on Thanksgiving morning. A lot of cars in drive through and at least 10 people waiting inside.
The order kiosk did not print out a receipt. They ran out of hash browns. They were not very organized. Waited a lot longer than usual to get our food.

Atmosphere: 2

Food: 4

Service: 1

Tabitha Smith

Count your days McDonald!!!!! Who in their right mind serves a sweet tea with no tea in it?!?

Atmosphere: 1

Food: 1

Service: 1

Taylor Gladu

Tried my first Big Mac was a great experience and Great customer service. Thanks yahll I used a promo code to try the meal and was worth stepping out at night for. The on the clocks was kind and helpful. Thought I would be rushed at the cash register in drive thru and was not. thank you good conversation good food and good service. Shoutout if I may to the in store on 11/18/2025 called the store to compliment unavailable at the moment so I update the 411 on the main websites ^.^ fun fact the crew didn’t know it was my first time trying the Big Mac and still good food product service etc.

Atmosphere: 4

Food: 5

Service: 5

Darreal SB

Came in waited a long time to even be acknowledged greeted or anything while a group of people stood around and talked laughed and joked
in a circle at 3:58 sunday

Atmosphere: 1

Food: 3

Service: 1

Pastor Alan Encinosa

Ate in restaurant and most tables had not been cleaned. Took way too long for our order (10 minutes) for 3 kids meals, 10 pc nugget meal and Quarter Pounder meal. Then part of the kids meals were missing. Then they argued about giving us the drink that went with the meal. Extremely inefficient inside. Most of the staff won’t look at you and acknowledge you. Entire focus is on the drive thru. Trust me, go to Burger King or Chic-Fil-A.

Atmosphere: 1

Food: 2

Service: 1

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