We waited in the drive thru to pick up a mobile order for an hour and a half. Totally unacceptable. We will not return
Chad Millward
10 times better than the one on Legion Rd.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries
Dakotah Smith
Spent 15 minutes in the drive thru waiting to even get to the second window and then get home to find out they messed up my order.
Service: 1
Ben Bosler
I've never once come to this McDonald's and interacted with somebody that didn't seem to hate their job. No matter what time of day, no matter what circumstance, every single time I come here, the workers seemed absolutely miserable and more interested in talking amongst themselves than offering any kind of positive customer service. The food is barely above mediocre, and I've never once left this place with any kind of positive experience . Pictured are the freeze that I pulled out of the bag, I dug around inside to see if maybe they just dumped out and to my surprise this is just what I got. I think I'm done giving them my money for a good long while
j h
This store has gone down hill. Service is super slow. The food Is thrown together.
Atmosphere: 1
Food: 1
Service: 1
Oliver Murphy
“Cash only” at 6:30am? Are the employees pocketing the cash?
Michael Anderson
The wife and I went for breakfast and when we got to the speaker we were asked if we were loyalty members. Not knowing what that is s8nce we are rewards members we said no. The lady said I'll be right with you. It was a 2 car drive thru. Meanwhile 4 other orders were taken ahead of us. Not a good look.
Atmosphere: 1
Food: 1
Service: 1
Ruben Maestas
Went to this McDonald's for breakfast. Steak bagels were great. Pancakes must have been frozen, then put in a pile in a microwave to heat them. Couldn't cut the pancakes with plastic knife and fork. That was disappointing. They need to use a toaster va microwave and properly train management and staff in food prep.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Bagel
ItsYoGirlBree
they deserve 0 stars. this is a terrible mcdonald’s to come to, waited over 30 minutes for a doordash order. the employees ignored me and other people that were waiting, walked right past us. very unorganized and such bad customer service. will not be back. while I was waiting other customers kept coming back sayin they were missing food.
christi hunt
Service is extremely slow here. The same experience evey time, but tonight made it my last time going to this location. I was handed a sweet tea that was pretty much water. My last time here before tonight, I had a mobile order that I chose to pick-up inside, and my order was given to someone waiting outside, but they never told me, so 32 minutes later I asked for a refund and left. Terribly disorganized and horrible quality control.
Honestly this is crazy, I come through the drive thru every morning around 4am to order a large sprite before work, and i’m always met with “our systems are down” and my service being refused. As a former McDonald’s employee, trust me I get trying to get out of doing your job, and telling people systems are down. But this should not be an everyday thing. This is absolutely unacceptable, and it goes for this location and Treamore Village/Jack Britt. Quite honestly, I don’t really like being told I can’t even order a drink before work when we all know that parched feeling after waking up. Let’s get it together McDonald’s.
Atmosphere: 1
Service: 2
Delisa Spencer
Today I went through the drive-thru. I order off the mobile order and drove to the speaker no response. I ask politely hello may I give my code. Then someone said yes may I have your code two ladies at the first women had wonderful customer service and tried to figure out were my order was on the screen. By the time I went to the second window the lady provided my drinks and Demanded me to move to the drive spot number 4. I politely declined and said I only have a few minutes on break I didn’t order a lot so I said no. She stated three more time pull up. They was yelling through the windows pulled up. I still politely said no. She said that they had an order of 20 burgers and I need to pull up. I told her that’s wasn’t my problem and she said since I don’t pull up I will have to get a refund. She ask do I want a refund I said no I would like what I paid for. She gave me a refund even know I wanted my food. I went to the Wendy’s. I must say they have way better service and they accuracy and speed is way much better.
We waited in the drive thru to pick up a mobile order for an hour and a half. Totally unacceptable. We will not return
10 times better than the one on Legion Rd.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries
Spent 15 minutes in the drive thru waiting to even get to the second window and then get home to find out they messed up my order.
Service: 1
I've never once come to this McDonald's and interacted with somebody that didn't seem to hate their job. No matter what time of day, no matter what circumstance, every single time I come here, the workers seemed absolutely miserable and more interested in talking amongst themselves than offering any kind of positive customer service. The food is barely above mediocre, and I've never once left this place with any kind of positive experience . Pictured are the freeze that I pulled out of the bag, I dug around inside to see if maybe they just dumped out and to my surprise this is just what I got. I think I'm done giving them my money for a good long while
This store has gone down hill. Service is super slow. The food Is thrown together.
Atmosphere: 1
Food: 1
Service: 1
“Cash only” at 6:30am? Are the employees pocketing the cash?
The wife and I went for breakfast and when we got to the speaker we were asked if we were loyalty members. Not knowing what that is s8nce we are rewards members we said no. The lady said I'll be right with you. It was a 2 car drive thru. Meanwhile 4 other orders were taken ahead of us. Not a good look.
Atmosphere: 1
Food: 1
Service: 1
Went to this McDonald's for breakfast. Steak bagels were great. Pancakes must have been frozen, then put in a pile in a microwave to heat them. Couldn't cut the pancakes with plastic knife and fork. That was disappointing. They need to use a toaster va microwave and properly train management and staff in food prep.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Bagel
they deserve 0 stars. this is a terrible mcdonald’s to come to, waited over 30 minutes for a doordash order. the employees ignored me and other people that were waiting, walked right past us. very unorganized and such bad customer service. will not be back. while I was waiting other customers kept coming back sayin they were missing food.
Service is extremely slow here. The same experience evey time, but tonight made it my last time going to this location. I was handed a sweet tea that was pretty much water. My last time here before tonight, I had a mobile order that I chose to pick-up inside, and my order was given to someone waiting outside, but they never told me, so 32 minutes later I asked for a refund and left. Terribly disorganized and horrible quality control.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Honestly this is crazy, I come through the drive thru every morning around 4am to order a large sprite before work, and i’m always met with “our systems are down” and my service being refused. As a former McDonald’s employee, trust me I get trying to get out of doing your job, and telling people systems are down. But this should not be an everyday thing. This is absolutely unacceptable, and it goes for this location and Treamore Village/Jack Britt. Quite honestly, I don’t really like being told I can’t even order a drink before work when we all know that parched feeling after waking up. Let’s get it together McDonald’s.
Atmosphere: 1
Service: 2
Today I went through the drive-thru. I order off the mobile order and drove to the speaker no response. I ask politely hello may I give my code. Then someone said yes may I have your code two ladies at the first women had wonderful customer service and tried to figure out were my order was on the screen. By the time I went to the second window the lady provided my drinks and Demanded me to move to the drive spot number 4. I politely declined and said I only have a few minutes on break I didn’t order a lot so I said no. She stated three more time pull up. They was yelling through the windows pulled up. I still politely said no. She said that they had an order of 20 burgers and I need to pull up. I told her that’s wasn’t my problem and she said since I don’t pull up I will have to get a refund. She ask do I want a refund I said no I would like what I paid for. She gave me a refund even know I wanted my food. I went to the Wendy’s. I must say they have way better service and they accuracy and speed is way much better.
Atmosphere: 1
Service: 1
HORRIBLE HORRIBLE HORRIBLE
Vegetarian options: We love this McDonald's!
Recommended dishes: Mcgriddles
Quick in and out
Atmosphere: 4
Food: 5
Service: 5
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