Placed a take order at restaurant which was done super quick during rush hour. The young lady cashier was super nice and very polite and courteous. The 2 large Pizzas was excellent. Highly recommended
Kid-friendliness: Wide open dining room for kids to run wide open
Wheelchair accessibility: Full wheelchair accessibility
Ordered delivery. After 1.5 hours I called. Lady said driver just left. 45 min later I called back. I asked them to recook and I would pick it up. When I arrived, they had the original cold pizza and also a remake which they tried to charge me for. The guy at window said they tried to deliver. But no phone call was made. Pretty much threw the cold pizza and said address was wrong. I have filed complaint requesting full refund along with delivery fee and tip. I feel that they should give me a pick up fee. Absolutely the worst customer service and attitude!
Atmosphere: 1
Food: 1
Service: 1
Nanette Johnson
After spending almost $50, two of the three pizzas looked like they’d been dropped. Two pizzas were just one big lump on one end of the box. One was not edible at all. The kids tried to pick toppings off of another. Ridiculous! $50 should have fed my family but I had to buy them something else. Thanks for taking my money!
Food: 1
Service: 1
Larry Nunnery
Custom made 5-Topping Pizza I ordered was FANTASTIC !!!!!
Atmosphere: 5
Food: 5
Service: 5
Ty Kline
Great pizza hut location. Food is always great and it's always ready when I go pick it up .
Atmosphere: 5
Food: 5
Service: 5
Tina Harrison
Fav place
Atmosphere: 5
Food: 5
Service: 5
RICHARD ALLEN
Great pizza
casey strickland
If I could leave a 0 star I def would this is the 4th time that I have had an issue for the same order first day on thurs placed an order at 11pm they called back saying something wasn’t available would I like to change it we did a change and they refunded the $0.30 difference and at 11:40 still said it was in the oven only 2 melts combo boxes and by 12 they usually close so they decided to not even deliver the meal we ordered at 11pm did not call or notify us about not bringing it. So the next day we see that the money was credited back to our account so we called again to make order we ordered the same thing the full melt box that comes with a side our sides were fries and boneless honey bbq wings with 2 extra sauces one for each box when our food got here of course we tipped the driver as nothing is their fault. When we opened the box the melts were totally wrong we ordered the meat lovers melt and it only came with couple pieces of sausage and white cheese and yellow cheese which is NOT what comes in it. We order this all the time and have been told they are premade when they come to the store. Also on top of the melts being wrong there was not a single sauce cup in either box. So we called again and they they gave us a credit of half the price that we spent on the meal. So the following day we called to use our credit we always order extra crispy because it’s usually soggy in the middle when we got it this time it was completely raw dough in the middle and again with no sauces at all. So we call AGAIN and explain to the lady at the call center and she was pretty nice explained how they usually come with one sauce already so we always order 2 extra so both boxes will have 2 so they credited us and resent the meal again and today we receive no problems with the meal except there was zero sauces once again so we call the call center today once again to speak with a manager. We got hung up on by a couple agents before we finally got in touch with a manager on the floor and she was so rude and snobby asking us to hurry up and get to the point, we wanted to start from the beginning so they can completely understand our frustration with this Pizza Hut location. We asked nicely to please let us explain and she huffed and puffed then placed us on hold then hung up on us. So we called again and the the next supervisor was really nice apologized for previous supervisors actions and listened to us we thanked her and asked to speak with a higher up to advise of previous supervisors actions we then were give a credit after almost an hour of the back and forth with the call center. We always tip the delivery drivers and she even provided a credit towards that as well but I will never be buying from this Pizza Hut ever again. This is the only one that delivers to my area but thanks to the supervisor who assisted I can use my credit at any other store location. Tried reaching out to the Main Street Pizza Hut and there is no way to get in touch with them directly which is a pain and their service is horrible. I advise to stay as far away as possible from this location from now on. I do wanna give a shout out to the call center supervisors that actually listened and cared ms Sincere and her higher up I do apologize as I didn’t get her name but they were awesome.
Atmosphere: 1
Food: 1
Service: 1
Mike Savicki
It is now a takeout place and no longer a place to go sit and eat so I rated the atmosphere as a one. It's a shame. The food is always worth it though so enjoy.
Atmosphere: 1
Food: 5
Service: 5
Ryan Guadarrama
Absolutely the worst service ever can even get an order
This review is in regards to how the business is run. My son was supposed to have an interview on a Saturday as scheduled through the franchise ownership website. He showed up on a Saturday only to be told the interviews are only done on Tuesdays. He then stayed home from school on a Tuesday to go to his interview only to be told upon arrival that they would not do his interview and he would be contacted by the owner of the franchise on the following Friday. He never received any type of communication from the owner either. This boy is only trying to get his first job and from what I can see this location definitely needs the help. Regardless, I have told him that this is obviously a location that he does not want to work for. I myself have held several management positions and I know that this is no way to conduct a business. If you are looking for employment I suggest looking elsewhere because they will do nothing but give you the runaround, as the owner of this franchise location clearly has no idea how to run a business. I also sent communication to the franchise Owners Group also known as the Flynn Group or Hut American.
Dayna McCain
Great place for lunch
Atmosphere: 4
Food: 4
Service: 5
Dayna Kemp
Great place for lunch
Atmosphere: 4
Food: 4
Service: 5
carla
Great tasting pizza as usual. Could have had more cheese on it.
Placed a take order at restaurant which was done super quick during rush hour. The young lady cashier was super nice and very polite and courteous. The 2 large Pizzas was excellent. Highly recommended
Kid-friendliness: Wide open dining room for kids to run wide open
Wheelchair accessibility: Full wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Pizza, Cheese Pizza, Breaded Boneless Wings, Traditional Wings, Supreme Pizza, Breadsticks, Personal Pan Pizza, Veggie Lover's Pizza, Roasted Garlic Cheese Sticks, Chicken Bacon Parmesan Melt, Meat Lovers Melt, Boneless Wings, Tavern Pesto Margherita Pizza, Big Boneless Wings Bundle
Ordered delivery. After 1.5 hours I called. Lady said driver just left. 45 min later I called back. I asked them to recook and I would pick it up. When I arrived, they had the original cold pizza and also a remake which they tried to charge me for. The guy at window said they tried to deliver. But no phone call was made. Pretty much threw the cold pizza and said address was wrong. I have filed complaint requesting full refund along with delivery fee and tip. I feel that they should give me a pick up fee. Absolutely the worst customer service and attitude!
Atmosphere: 1
Food: 1
Service: 1
After spending almost $50, two of the three pizzas looked like they’d been dropped. Two pizzas were just one big lump on one end of the box. One was not edible at all. The kids tried to pick toppings off of another. Ridiculous!
$50 should have fed my family but I had to buy them something else. Thanks for taking my money!
Food: 1
Service: 1
Custom made 5-Topping Pizza I ordered was FANTASTIC !!!!!
Atmosphere: 5
Food: 5
Service: 5
Great pizza hut location. Food is always great and it's always ready when I go pick it up .
Atmosphere: 5
Food: 5
Service: 5
Fav place
Atmosphere: 5
Food: 5
Service: 5
Great pizza
If I could leave a 0 star I def would this is the 4th time that I have had an issue for the same order first day on thurs placed an order at 11pm they called back saying something wasn’t available would I like to change it we did a change and they refunded the $0.30 difference and at 11:40 still said it was in the oven only 2 melts combo boxes and by 12 they usually close so they decided to not even deliver the meal we ordered at 11pm did not call or notify us about not bringing it. So the next day we see that the money was credited back to our account so we called again to make order we ordered the same thing the full melt box that comes with a side our sides were fries and boneless honey bbq wings with 2 extra sauces one for each box when our food got here of course we tipped the driver as nothing is their fault. When we opened the box the melts were totally wrong we ordered the meat lovers melt and it only came with couple pieces of sausage and white cheese and yellow cheese which is NOT what comes in it. We order this all the time and have been told they are premade when they come to the store. Also on top of the melts being wrong there was not a single sauce cup in either box. So we called again and they they gave us a credit of half the price that we spent on the meal. So the following day we called to use our credit we always order extra crispy because it’s usually soggy in the middle when we got it this time it was completely raw dough in the middle and again with no sauces at all. So we call AGAIN and explain to the lady at the call center and she was pretty nice explained how they usually come with one sauce already so we always order 2 extra so both boxes will have 2 so they credited us and resent the meal again and today we receive no problems with the meal except there was zero sauces once again so we call the call center today once again to speak with a manager. We got hung up on by a couple agents before we finally got in touch with a manager on the floor and she was so rude and snobby asking us to hurry up and get to the point, we wanted to start from the beginning so they can completely understand our frustration with this Pizza Hut location. We asked nicely to please let us explain and she huffed and puffed then placed us on hold then hung up on us. So we called again and the the next supervisor was really nice apologized for previous supervisors actions and listened to us we thanked her and asked to speak with a higher up to advise of previous supervisors actions we then were give a credit after almost an hour of the back and forth with the call center. We always tip the delivery drivers and she even provided a credit towards that as well but I will never be buying from this Pizza Hut ever again. This is the only one that delivers to my area but thanks to the supervisor who assisted I can use my credit at any other store location. Tried reaching out to the Main Street Pizza Hut and there is no way to get in touch with them directly which is a pain and their service is horrible. I advise to stay as far away as possible from this location from now on. I do wanna give a shout out to the call center supervisors that actually listened and cared ms Sincere and her higher up I do apologize as I didn’t get her name but they were awesome.
Atmosphere: 1
Food: 1
Service: 1
It is now a takeout place and no longer a place to go sit and eat so I rated the atmosphere as a one. It's a shame. The food is always worth it though so enjoy.
Atmosphere: 1
Food: 5
Service: 5
Absolutely the worst service ever can even get an order
Restaurantji Recommends
Don't never ever eat pizza hut hardly no sauce
This review is in regards to how the business is run. My son was supposed to have an interview on a Saturday as scheduled through the franchise ownership website. He showed up on a Saturday only to be told the interviews are only done on Tuesdays. He then stayed home from school on a Tuesday to go to his interview only to be told upon arrival that they would not do his interview and he would be contacted by the owner of the franchise on the following Friday. He never received any type of communication from the owner either. This boy is only trying to get his first job and from what I can see this location definitely needs the help. Regardless, I have told him that this is obviously a location that he does not want to work for. I myself have held several management positions and I know that this is no way to conduct a business. If you are looking for employment I suggest looking elsewhere because they will do nothing but give you the runaround, as the owner of this franchise location clearly has no idea how to run a business. I also sent communication to the franchise Owners Group also known as the Flynn Group or Hut American.
Great place for lunch
Atmosphere: 4
Food: 4
Service: 5
Great place for lunch
Atmosphere: 4
Food: 4
Service: 5
Great tasting pizza as usual. Could have had more cheese on it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Meat Lovers Pizza
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