Starbucks
3063 N Main St, Hope Mills
(910) 312-0001
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Drink was made wrong, the bathroom was DISGUSTING, overall this Starbucks is filthy.
Atmosphere: 1
Food: 2
Service: 1
the staff are always very sweet.
Not up to par at all. Paid for extra and it taste like nothing was added. $17 for 2 drinks and they are not what I asked for. Was it because I only gave a dollar tip?
Atmosphere: 1
Food: 1
Service: 1
Great way to start you morning with a good tasty carmel ribbon crunch frappuccino. 😋😊
Atmosphere: 5
Food: 5
Service: 5
Great music playing. The place was clean and staff was very friendly.
Atmosphere: 5
Food: 4
Service: 5
Took a while but the drink was definitely worth the wait. Sorry for no photo but it was delicious
Atmosphere: 5
Food: 5
Service: 3
This is my favorite location; my drinks are always made well, and the staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
My girlfriend and I stopped at this Starbucks on our way to the beach to grab lunch. My girlfriend went inside to order for us, but shortly came back out empty handed, face beet-red and on the verge of tears. She said upon entering, the vibes were already unwelcoming, let alone the fact that she wasn't greeted by any of the staff. Her attempt to order was nearly impossible because the music was way too loud, that even the manager on shift couldn't hear her, and resulted in the manager getting frustrated with my girlfriend, and eventually turned her away and refused to take the order. Not trying play the devil's advocate, my girlfriend can be pretty soft-spoken, but she said she was practically yelling and still wasn't being heard. I decided to have my girlfriend stay in the car while I went in to confront the manager on her poor customer service, and potentially get the issue resolved so we could order. Loud rap music was indeed blasting over the speakers, you'd think it was a nightclub. Not to mention, the store being filthy and the floors were extremely sticky -- gross. Went to the manager, who was a short, tattooed girl with dark hair, and asked her why she refused to take our order. She immediately got nasty with me and said if my girlfriend was louder, she would serve her. I stated how loud the music was and suggested turning it down instead of forcing customers to yell out their orders. She ignored me, unsurprisingly, so I left and decided to take our business to Dunkin' instead, they were MUCH friendlier. I briefly caught the manager's nametag and I think her name was Courtney. With that being said, that childish little girl needs to be sacked and replaced immediately if those are the standards she sets for her store.
Atmosphere: 1
Food: 1
Service: 1
Good service
Atmosphere: 4
Food: 4
Service: 4
Order the same coffee every time i go here and i pay extra for extra topping but some how they always forget to put it in, i don’t understand. When i gave it back to them to fix they made a “new” coffee that was literally the exact same as the one i handed back. Horrible. Why charge me extra for stuff i’m not even getting.
Food: 2
Service: 1
Restaurantji Recommends
Great coffee-quick service
Atmosphere: 4
Food: 4
Service: 5
I ordered on the app. My order was ready very quickly. I went inside to retrieve my order, and the workers greeted me so kindly. My drink was very good!
Atmosphere: 5
Food: 5
Service: 5
This is the closest Starbucks to our house. Unfortunately it’s the most inconsistent and usually a longer wait time in the drive through. Also on three separate occasions we have been in there on a Sunday, and the manager has came and told us we had to leave because they need to close the store for an hour for a staff meeting. Weird…. So yah we have explored other coffee shops. Also there are more consistent Starbucks.
Atmosphere: 4
Food: 2
Service: 3
Great place
0 stars Terrible service the wait is entirely too long even ordering mobile if I could have said 0
I would have and this is coming from someone who gets Starbucks just about daily ! I try my hardest to avoid this one in particular on top of that the people who work there have terrible customer service ! They need help ! Should def hire some people who are at least customer service experienced I have said it before but never stood on it but will be after today never again not here ! ! Order placed at 410pm cheese danish and a venti ice white mocha 425 still nothing ! Oh and it’s dead in here so not sure what it is they are doing but it’s not making drinks there is all of 3 customers in here absolutely ridiculous whenever I get my drink I will update on how it taste ! 428 got my danish currently 431 I asked to get my drink cancelled or refunded for them to only
Go
To a seperate counter and say ohhh it’s right here smh im so done
Loading...