I would rather starve than step foot in this Subway again. That’s not hyperbole—it was the single worst sub I’ve ever had in my life. The turkey was dried out like jerky, the staff couldn’t be bothered to listen, and when my wife ordered my sandwich, they dumped everything I asked for onto my son’s sub instead. One employee literally rolled her eyes at my wife and walked off mid-order.
We paid over $35 for two meals and got garbage service, garbage food, and zero care. If you want Subway done right, go to the Palladium location—this one is an absolute disgrace.
Atmosphere: 1
Food: 1
Service: 1
FitGabz
Closes early and locks door 3 minutes before posted closing time. No regard for service or communication. Completely disrespectful.
Atmosphere: 1
Service: 1
Johnny Carpenter
The staff was very good and had a very clean work station and environment. However, they had no mayonnaise nor most common meats for popular sandwiches. Not blaming them, but this caused me not to give this location a great review. I still ordered an alternative item from what I was really wanting, but the sandwich was made to order.
Atmosphere: 5
Food: 2
Service: 4
Woodrow Jackson
Great Experience
Atmosphere: 4
Food: 4
Service: 4
Rachel Miles
This place is always running out of something whether it's ice or food. Being beside a Food Lion makes this even more laughable! Buy it and keep the receipt for management because this has become my least favorite Subway!
Atmosphere: 2
Food: 3
Service: 1
Christopher Crisp
The owner won’t fix the drink machine. It’s been that way for months. I assume they want you to buy a three dollar Pepsi out of the cooler. It’s ridiculous because Subway is a good brand. The employee says there’s nothing they can do about it. The boss won’t fix it.
Kathryn Adams
On Sunday, May 11, 2025, we stopped at this Subway after church. We saw the sign stating that there would be a charge for water cups, so we opted to drink iced tea. I explained to the cashier that our grandson would only drink water, but she charged us for his cup, too. We went to the drink station to see that the fountain machine was not working, there was no ice, and no tea. We will not be back!
Teldrin James
Sandwiches were completely wrong and very little meat on sandwiches. It’s apparent the owner is being cheap and cutting every possible corner. Won’t return!
Doug Tyndall
I only eat at this Jamestown Subway location if i have a coupon and when I absolutely have to eat quickly because I am near there, and it is about only place to eat. FOOD: This is by far the most un-generous subway when it comes to meat and toppings. On top of that, the ingredients seem to be just thrown into the middle of the sandwich, instead of spread out evenly across the full length of the bread. BEVERAGE: The fountain drink machine should be shut down. One of the drink selections for the fountain drinks, either has water or carbonation streaming(not dripping) from the plastic.casing and drains into the trough. It has been this way for so long, that there is a film of minerals or sludge caking up around the plastic. The ice machine, when it use to have ice in it, would also dispense black, mold-like particles along with the ice. I reported.this.to management one time several months ago, and the last 2 times I have visited, they now have a sign that says No Ice. But if you ask for ice, they will dip some for you out of a cooler that they keep behind the cash register. The fountain drinks are always flat tasting, so, i just get a 20 oz bottled drink out of the cooler in front of the store. BATHROOMS: For.several months now, they will not let customers use the bathrooms. There is as sign on both doors that says the bathrooms are out of order. When I asked if it was available for me to just wash my hands, all the employee would say is...busted pipes. So, the last 2 times I have been to this location, I have used the restroom at the medical center next door. ATMOSPHERE: It is hit and miss as far as the mood of the staff, as to how you are treated when you walk in....sometimes ok, but, most of time, it is almost as if they are annoyed that the customer walks in, and that they have a job to do, when one does arrive. OTHER NOTE: I am not sure, but other reviewers think that this franchise location has been purchased by Hispanic or possibly Asian persons. I do not know if that is true or not. However, what i can say, is this....the atmosphere seems to be that of an asian/chinese restaraunt. Don't get me wrong, I have been in some Chinese restaraunts that are clean and kept nice. But, most, do not keep the amenities in working order.....bathrooms don't work, fountain drink machines not in use and offer bottled drinks instead, etc. Some things just do not seem right about this particular location.
spring lilac
The prices at this store were different then my normal subway . I don't care what ethnicity your are but I don't speak Spanish, and they refused to speak English I had to point at items and it just didn't feel rite . The ice machine was broke and they were chipping ice out of a cooler ,as a manager in the restaurant business that's a serious health code violation. I ended up not eating once I started thinking about all of it .
Very overpriced. I paid almost $20 for a footlong that I don’t even put that many toppings on and a drink. It was pathetic. I requested extra of the toppings and was charged by the piece of topping. Also, the ice machine is broken. Bottom line, don’t waste your money at this location. I’ve eaten at Subways for years and this is probably the worst one I’ve ever experienced.
Triad Precision Landscaping
I don’t know about everyday, but today the Subway West Main Street in Jamestown, NC was the best Subway on the east coast! We were served quickly and precisely during the lunch hour rush. The staff was friendly and patient with my indecisiveness. Our sandwich artist crafted the Sweet Onion Teriyaki to sub royalty. I wound up using a fork to tackle what fell out of my sub. Restrooms and facility were clean and tidy. My one complaint would be the ice machine was not working, but you know, things happen and I’m sure they will have it repaired upon my safe return. Thanks for a great Subway experience!
MsRespectOthers
I think this subway franchise was bought out by Hispanics. The price was ridiculously high. My son and I ordered two 6 inch sub meals and it totalled $48. I told her that we just want the subs. They started speaking Spanish and then took only $2 off. I just walked right on out the door. Then they have High Point University outside tables and doesn't except HPU Passports. I will not be returning.
Ricky
The food was good, the service was fast and the order was correct 👌🏽.
Guinevere
I've gone to this Subway a few times now for catering for work and the order has quite literally NEVER been done when it was supposed to. They are always rushing to make the food after arrival. My boss also came to pick up the order once and nobody was even at the store. They had locked up and left to go do something else. And the catering order still wasn't done. He said they came back luckily soon after he got there and made the order there in front of him. The food is good, tasty, and well made, but just not ready when it is supposed to be. I arrived at 10:30 for an order that was to be done at 10 and it wasn't even done then. The staff is friendly, though. The Christmas decorations are cute. It's very clean. Not a crumb in sight. It's the nicest Subway I've ever been to honestly when it comes to aesthetic. But not a good place to order catering. In addition, they have signs posted everywhere that they don't offer free water cups and you have to pay for the water. Which in the state of NC is illegal. In the state of NC, a business that serves food, legally, has to provide free water. No big deal for me bc I didn't want any water but just another thing I noticed.
I would rather starve than step foot in this Subway again. That’s not hyperbole—it was the single worst sub I’ve ever had in my life. The turkey was dried out like jerky, the staff couldn’t be bothered to listen, and when my wife ordered my sandwich, they dumped everything I asked for onto my son’s sub instead. One employee literally rolled her eyes at my wife and walked off mid-order.
We paid over $35 for two meals and got garbage service, garbage food, and zero care. If you want Subway done right, go to the Palladium location—this one is an absolute disgrace.
Atmosphere: 1
Food: 1
Service: 1
Closes early and locks door 3 minutes before posted closing time. No regard for service or communication. Completely disrespectful.
Atmosphere: 1
Service: 1
The staff was very good and had a very clean work station and environment. However, they had no mayonnaise nor most common meats for popular sandwiches. Not blaming them, but this caused me not to give this location a great review. I still ordered an alternative item from what I was really wanting, but the sandwich was made to order.
Atmosphere: 5
Food: 2
Service: 4
Great Experience
Atmosphere: 4
Food: 4
Service: 4
This place is always running out of something whether it's ice or food. Being beside a Food Lion makes this even more laughable! Buy it and keep the receipt for management because this has become my least favorite Subway!
Atmosphere: 2
Food: 3
Service: 1
The owner won’t fix the drink machine. It’s been that way for months. I assume they want you to buy a three dollar Pepsi out of the cooler. It’s ridiculous because Subway is a good brand. The employee says there’s nothing they can do about it. The boss won’t fix it.
On Sunday, May 11, 2025, we stopped at this Subway after church. We saw the sign stating that there would be a charge for water cups, so we opted to drink iced tea. I explained to the cashier that our grandson would only drink water, but she charged us for his cup, too. We went to the drink station to see that the fountain machine was not working, there was no ice, and no tea. We will not be back!
Sandwiches were completely wrong and very little meat on sandwiches. It’s apparent the owner is being cheap and cutting every possible corner. Won’t return!
I only eat at this Jamestown Subway location if i have a coupon and when I absolutely have to eat quickly because I am near there, and it is about only place to eat.
FOOD: This is by far the most un-generous subway when it comes to meat and toppings. On top of that, the ingredients seem to be just thrown into the middle of the sandwich, instead of spread out evenly across the full length of the bread.
BEVERAGE: The fountain drink machine should be shut down. One of the drink selections for the fountain drinks, either has water or carbonation streaming(not dripping) from the plastic.casing and drains into the trough. It has been this way for so long, that there is a film of minerals or sludge caking up around the plastic. The ice machine, when it use to have ice in it, would also dispense black, mold-like particles along with the ice. I reported.this.to management one time several months ago, and the last 2 times I have visited, they now have a sign that says No Ice. But if you ask for ice, they will dip some for you out of a cooler that they keep behind the cash register. The fountain drinks are always flat tasting, so, i just get a 20 oz bottled drink out of the cooler in front of the store.
BATHROOMS: For.several months now, they will not let customers use the bathrooms. There is as sign on both doors that says the bathrooms are out of order. When I asked if it was available for me to just wash my hands, all the employee would say is...busted pipes. So, the last 2 times I have been to this location, I have used the restroom at the medical center next door.
ATMOSPHERE: It is hit and miss as far as the mood of the staff, as to how you are treated when you walk in....sometimes ok, but, most of time, it is almost as if they are annoyed that the customer walks in, and that they have a job to do, when one does arrive.
OTHER NOTE: I am not sure, but other reviewers think that this franchise location has been purchased by Hispanic or possibly Asian persons. I do not know if that is true or not. However, what i can say, is this....the atmosphere seems to be that of
an asian/chinese restaraunt. Don't get me wrong, I have been in some Chinese restaraunts that are clean and kept nice. But, most, do not keep the amenities in working order.....bathrooms don't work, fountain drink machines not in use and offer bottled drinks instead, etc. Some things just do not seem right about this particular location.
The prices at this store were different then my normal subway . I don't care what ethnicity your are but I don't speak Spanish, and they refused to speak English I had to point at items and it just didn't feel rite .
The ice machine was broke and they were chipping ice out of a cooler ,as a manager in the restaurant business that's a serious health code violation. I ended up not eating once I started thinking about all of it .
Restaurantji Recommends
Very overpriced. I paid almost $20 for a footlong that I don’t even put that many toppings on and a drink. It was pathetic. I requested extra of the toppings and was charged by the piece of topping. Also, the ice machine is broken. Bottom line, don’t waste your money at this location. I’ve eaten at Subways for years and this is probably the worst one I’ve ever experienced.
I don’t know about everyday, but today the Subway West Main Street in Jamestown, NC was the best Subway on the east coast! We were served quickly and precisely during the lunch hour rush. The staff was friendly and patient with my indecisiveness. Our sandwich artist crafted the Sweet Onion Teriyaki to sub royalty. I wound up using a fork to tackle what fell out of my sub. Restrooms and facility were clean and tidy. My one complaint would be the ice machine was not working, but you know, things happen and I’m sure they will have it repaired upon my safe return. Thanks for a great Subway experience!
I think this subway franchise was bought out by Hispanics. The price was ridiculously high. My son and I ordered two 6 inch sub meals and it totalled $48. I told her that we just want the subs. They started speaking Spanish and then took only $2 off. I just walked right on out the door. Then they have High Point University outside tables and doesn't except HPU Passports. I will not be returning.
The food was good, the service was fast and the order was correct 👌🏽.
I've gone to this Subway a few times now for catering for work and the order has quite literally NEVER been done when it was supposed to. They are always rushing to make the food after arrival. My boss also came to pick up the order once and nobody was even at the store. They had locked up and left to go do something else. And the catering order still wasn't done. He said they came back luckily soon after he got there and made the order there in front of him. The food is good, tasty, and well made, but just not ready when it is supposed to be. I arrived at 10:30 for an order that was to be done at 10 and it wasn't even done then. The staff is friendly, though. The Christmas decorations are cute. It's very clean. Not a crumb in sight. It's the nicest Subway I've ever been to honestly when it comes to aesthetic. But not a good place to order catering. In addition, they have signs posted everywhere that they don't offer free water cups and you have to pay for the water. Which in the state of NC is illegal. In the state of NC, a business that serves food, legally, has to provide free water. No big deal for me bc I didn't want any water but just another thing I noticed.
Atmosphere: 4
Food: 4
Service: 1
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