The customer service is horrible. Very rude. I asked to have my wings switched out for drums, which I always do, and because tge box had already been packed the girl rolled her eyes at me and said " I can't do that because the box is already packed ". I said " you can't just take it out and switched them? " She rolled her eyes and huffed . Then another lady said " well you'll have to pull up because you're holding up the drive thru". Really? It takes all of 30 seconds to open a box and switch them but I just said ok I dont mind. I couldn't believe how rude they were. I've never been treated that way. I work with the public too and this is not how good business is done. It makes me never want to go back there. The food was decent but not worth the nasty attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
tanya rivera
The bo rounds were the only good thing about my order, missing food, when i complained i got sent gift cards, but only if i went back within 30 days, a little manipulating since they already got paid for food not received, Never again !
Atmosphere: 1
Food: 2
Service: 1
The Neelys
I am posting this review because I have not been refunded and managers will not help. Went through the drive through at 8:20pm. I ordered a tailgate special. I was told very rudely that there would be a wait. I didn't mind a short wait so I said that was fine. I was parked of course and the manager came outside and apologized. She said it be 15 minutes max. This was ten minutes after being parked. She offered boberry biscuit to compensate. I said ok that's fine. Twenty minutes later still no food. Mine you there is ten people max in the store sitting down eating. Maybe ten cars that went through the drive through while I sat there. I asked a young girl how much longer and she proceeded to tell me that it was my fault I'm waiting because I ordered food after they already cleaned up and it takes twenty minutes to cook. I am flooded at her attitude towards me I was not rude to her at all. I told her the manager said fifteen minutes max and it's been 30 at this point. I go back outside and wait another 15 minutes. I told that guy how I was talked to and he says oh yeah we have had alot of complaints about her. Ok? Then I find out the sides are cold probably because they were boxed 45 minutes ago and I am missing gravy and of course I didn't get any boberry biscuits. I call the manager back because this is unacceptable. I have paid almost $45 for this and it's cold and missing things and I waited 45 minutes for it. Then I get told off by this girl that's it's my fault that I had to wait. They close at ten. So apparently they cleaned up at 8:20. By the time I left there were three other cars parked and no one in the drive through. The manager offered me a gift card that she said she would take a picture of and send personally to my cell phone and asked me to forgive the rude employee due to her being 16 and pregnant. Apparently that's an excuse to treat people rudely. I never received a gift card text message. I called the next day and spoke to the daytime manager and asked for a refund. He said I needed the receipt well I was never given a receipt. He said he would look it up and call me back. I was never called back. I still want a refund. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Eric Johnston
As a northerner, I rarely get to indulge in the southern cuisine that is Bojangles. However, when I travel south, I make it a point to stop in for some of my favorites. We usually stop one day for breakfast and another for lunch or dinner. I gotta have me some bo-rounds! Chicken and cheese on a biscuit... yes please! I really wish we had this chain where I live!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Sandwich
Michelle Adkins
This is the down south trip stop Always love me some bojangles
Great food , the chicken and gravy is awesome
Atmosphere: 5
Food: 5
Service: 5
Old food always!!!
Well it’s a local Bojangles Food and Service is
Atmosphere: 5
Food: 5
Service: 5
Great food. Clean and friendly folks.
Atmosphere: 5
Food: 5
Service: 5
Good food friendly staff good price
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Sandwich, Steak Biscuit, Bo Bites Combo
Friendly people
Atmosphere: 5
Food: 5
Service: 5
Dustin Badger
Kid-friendliness: Yes
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Steak, Chicken Supremes, Bo-Berry Biscuit, Steak Biscuit
Ordered drive thru. First time at bojangles.
Food: 5
Good food and service also truck parking I will go back again
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 3 Piece Chicken Dinner
Restaurantji Recommends
The customer service is horrible. Very rude. I asked to have my wings switched out for drums, which I always do, and because tge box had already been packed the girl rolled her eyes at me and said " I can't do that because the box is already packed ". I said " you can't just take it out and switched them? " She rolled her eyes and huffed . Then another lady said " well you'll have to pull up because you're holding up the drive thru". Really? It takes all of 30 seconds to open a box and switch them but I just said ok I dont mind. I couldn't believe how rude they were. I've never been treated that way. I work with the public too and this is not how good business is done. It makes me never want to go back there. The food was decent but not worth the nasty attitude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
The bo rounds were the only good thing about my order, missing food, when i complained i got sent gift cards, but only if i went back within 30 days, a little manipulating since they already got paid for food not received, Never again !
Atmosphere: 1
Food: 2
Service: 1
I am posting this review because I have not been refunded and managers will not help. Went through the drive through at 8:20pm. I ordered a tailgate special. I was told very rudely that there would be a wait. I didn't mind a short wait so I said that was fine. I was parked of course and the manager came outside and apologized. She said it be 15 minutes max. This was ten minutes after being parked. She offered boberry biscuit to compensate. I said ok that's fine. Twenty minutes later still no food. Mine you there is ten people max in the store sitting down eating. Maybe ten cars that went through the drive through while I sat there. I asked a young girl how much longer and she proceeded to tell me that it was my fault I'm waiting because I ordered food after they already cleaned up and it takes twenty minutes to cook. I am flooded at her attitude towards me I was not rude to her at all. I told her the manager said fifteen minutes max and it's been 30 at this point. I go back outside and wait another 15 minutes. I told that guy how I was talked to and he says oh yeah we have had alot of complaints about her. Ok? Then I find out the sides are cold probably because they were boxed 45 minutes ago and I am missing gravy and of course I didn't get any boberry biscuits. I call the manager back because this is unacceptable. I have paid almost $45 for this and it's cold and missing things and I waited 45 minutes for it. Then I get told off by this girl that's it's my fault that I had to wait. They close at ten. So apparently they cleaned up at 8:20. By the time I left there were three other cars parked and no one in the drive through. The manager offered me a gift card that she said she would take a picture of and send personally to my cell phone and asked me to forgive the rude employee due to her being 16 and pregnant. Apparently that's an excuse to treat people rudely. I never received a gift card text message. I called the next day and spoke to the daytime manager and asked for a refund. He said I needed the receipt well I was never given a receipt. He said he would look it up and call me back. I was never called back. I still want a refund. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
As a northerner, I rarely get to indulge in the southern cuisine that is Bojangles. However, when I travel south, I make it a point to stop in for some of my favorites. We usually stop one day for breakfast and another for lunch or dinner. I gotta have me some bo-rounds! Chicken and cheese on a biscuit... yes please! I really wish we had this chain where I live!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Sandwich
This is the down south trip stop
Always love me some bojangles
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Supremes Salad
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