The place is definitely built with the drive through in mind, a mobile order took around 30 mins just for the food then a few more for a sweet tea since they moved all of the drinks to the back of the kitchen. Music was blasting stupid loud that entire time, cutting in with random spotify type ads every few mins which means they are playing music through somebodies phone. Just generally a bad experience to add to an already annoying morning. The food is alright though, but that's MCD for you. Just overall the workers seemed confused on what was done and not done, I think mainly because they are dealing with the drive-through and the front area all at the same time, they should have separated forces for both.
Atmosphere: 1
Food: 3
Service: 1
Lady Beth Israel 07
How can you wait 12 to 15 minutes & the sandwich is not hot??!! I specifically asked for a made to order sandwich, which I guess that means extra special, as in you want it hot & fresh, but should not every order be made that way??!! I also ordered a small fry & let me say that the price they charge for it isn't worth it!!! You barely get 12 fries for $2.59 before tax!! & they were lukewarm!!! I waited 12 plus minutes for lukewarm food!! & the overweight female had a very non chalant attitude!! I actually think that she may have given me the same fries back, because they were lukewarm & looking limp & pitiful too!!, after I had walked back in & gave the first ones back. This place is pitiful!! They need to learn what hot food is!! I feel sad for those who frequent here on a regular, I was just passing thru. Now I know to bypass this place in the future!! I found out that there is another McDonald's down the opposite end, may want to go there. I didn't go to this one, but was happy to see it, maybe next time.
Atmosphere: 1
Food: 1
Service: 1
Chloe Cook
The food is fine, the customer service is absolute trash. When they hand me my food or card I say thank you 100 times and not a single person says “you’re welcome”, “no problem”, “have a good one” NOTHING. won’t be coming to this location anymore because once again my order was incorrect and it’s not that fing hard to put a couple burgers and fries in a bag and make sure it’s correct, they have the nastiest attitude when you go in and tell them it’s wrong so why not check yourself to make sure your bagging correctly. sorry ass employees need to do better.
Atmosphere: 1
Food: 3
Service: 1
Brian Smothers
It's your basic proten on a bun
Atmosphere: 5
Food: 5
Service: 5
Justin Bestgen
I’m pretty sure my ketchup was put on the outside does anyone that work at fast food have brains??
Atmosphere: 1
Food: 1
Service: 2
George Gipson
the guy I had the disrespect a liar when he probably ate the food and then disrespected her as I'm sitting in the back of the truck to where I could hear everything I tried calling her a liar when I got three orders in the past that was incorrect from this same location
Atmosphere: 3
Food: 3
Service: 1
Ruth Aldrich
Had to wait a long time the food was dry and overcooked today people didn't care how long we stood there they just focused on the drive-thru and didn't care about the people coming inside
Atmosphere: 1
Food: 1
Service: 1
Catherine Brown
It takes forever to get your food. I did an online order and waited in the drive thru way too long. This is ridiculous.
Baron DaParre
WHAT IS GOING ON THE STORE IS OPEN FULL OFMPEOPLE AND ALL DOORS ARE CLOSED, HELLOO Drive through is open but they are not letting anyone in without explanation
Atmosphere: 1
Food: 4
Service: 1
Caleb Law
This location could win an award for the worst McDonald’s location in North America. I could write a book on why this location is terrible. Laughable location.
Order a happy meal with no Onions. Took 20 minutes to get my order it was wrong had Onions on it. Took it back in and told them it was wrong. The guy just went to the back and brought back a dubbed cheese burger and told me it had no Onions on it. But when we looked at it it did. I was so mad. Took it back and he wrapped it up and put it back for someone else. How nasty!! They were so rude. No wonder people are getting sick and dieing from eating at McDonald's. I will never go back to another one. I hate this place.
Atmosphere: 1
Food: 1
Service: 1
Alec Pack
The food was absolutely terrible. Fries cold, burger sloppy, not made to the request of the order. The wait time was bonkers, i sat in the drive thru for 27 minutes. The Hispanic guy at the window didn’t speak a word to me. No “hi thanks for coming” or even “here’s your food bro” he literally looked my in my face & didn’t speak a word. I have called 5 times yesterday 12/16/24 & 6 today 12/17/24 to request a refund. The store refuses to answer the phone & shows no little to no empathy for ruining the only meal I planned on eating that day.
Atmosphere: 1
Food: 1
Service: 1
Mai Choua Vang
Take too long for food.
Amber Wagoner
If i could rate them a zero I'd do that. I sat in the drive thru line for 20 mins before i ever got to the window to pay for my food. Another 10 mins from the pay window to the pick up window. Only for them to not know what i ordered and have to take my receipt to make my food which took another 10 mins. 40 mins for my food to be wrong. While waiting one worker told me theybhad multiple staff members walk out including a manager so there was only 3 of them working. Completely unacceptable. Then the manager acted mad that i wanted a refund for this terrible service.
Atmosphere: 1
Food: 1
Service: 1
patsylopez159
Worst McDs ever they take forever to have your food ready. Stuff is always rude.
The place is definitely built with the drive through in mind, a mobile order took around 30 mins just for the food then a few more for a sweet tea since they moved all of the drinks to the back of the kitchen. Music was blasting stupid loud that entire time, cutting in with random spotify type ads every few mins which means they are playing music through somebodies phone. Just generally a bad experience to add to an already annoying morning. The food is alright though, but that's MCD for you. Just overall the workers seemed confused on what was done and not done, I think mainly because they are dealing with the drive-through and the front area all at the same time, they should have separated forces for both.
Atmosphere: 1
Food: 3
Service: 1
How can you wait 12 to 15 minutes & the sandwich is not hot??!! I specifically asked for a made to order sandwich, which I guess that means extra special, as in you want it hot & fresh, but should not every order be made that way??!! I also ordered a small fry & let me say that the price they charge for it isn't worth it!!! You barely get 12 fries for $2.59 before tax!! & they were lukewarm!!! I waited 12 plus minutes for lukewarm food!! & the overweight female had a very non chalant attitude!! I actually think that she may have given me the same fries back, because they were lukewarm & looking limp & pitiful too!!, after I had walked back in & gave the first ones back. This place is pitiful!! They need to learn what hot food is!! I feel sad for those who frequent here on a regular, I was just passing thru. Now I know to bypass this place in the future!! I found out that there is another McDonald's down the opposite end, may want to go there. I didn't go to this one, but was happy to see it, maybe next time.
Atmosphere: 1
Food: 1
Service: 1
The food is fine, the customer service is absolute trash. When they hand me my food or card I say thank you 100 times and not a single person says “you’re welcome”, “no problem”, “have a good one” NOTHING. won’t be coming to this location anymore because once again my order was incorrect and it’s not that fing hard to put a couple burgers and fries in a bag and make sure it’s correct, they have the nastiest attitude when you go in and tell them it’s wrong so why not check yourself to make sure your bagging correctly. sorry ass employees need to do better.
Atmosphere: 1
Food: 3
Service: 1
It's your basic proten on a bun
Atmosphere: 5
Food: 5
Service: 5
I’m pretty sure my ketchup was put on the outside does anyone that work at fast food have brains??
Atmosphere: 1
Food: 1
Service: 2
the guy I had the disrespect a liar when he probably ate the food and then disrespected her as I'm sitting in the back of the truck to where I could hear everything I tried calling her a liar when I got three orders in the past that was incorrect from this same location
Atmosphere: 3
Food: 3
Service: 1
Had to wait a long time the food was dry and overcooked today people didn't care how long we stood there they just focused on the drive-thru and didn't care about the people coming inside
Atmosphere: 1
Food: 1
Service: 1
It takes forever to get your food. I did an online order and waited in the drive thru way too long. This is ridiculous.
WHAT IS GOING ON THE STORE IS OPEN FULL OFMPEOPLE AND ALL DOORS ARE CLOSED, HELLOO Drive through is open but they are not letting anyone in without explanation
Atmosphere: 1
Food: 4
Service: 1
This location could win an award for the worst McDonald’s location in North America. I could write a book on why this location is terrible. Laughable location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Order a happy meal with no Onions. Took 20 minutes to get my order it was wrong had Onions on it. Took it back in and told them it was wrong. The guy just went to the back and brought back a dubbed cheese burger and told me it had no Onions on it. But when we looked at it it did. I was so mad. Took it back and he wrapped it up and put it back for someone else. How nasty!! They were so rude. No wonder people are getting sick and dieing from eating at McDonald's. I will never go back to another one. I hate this place.
Atmosphere: 1
Food: 1
Service: 1
The food was absolutely terrible. Fries cold, burger sloppy, not made to the request of the order. The wait time was bonkers, i sat in the drive thru for 27 minutes. The Hispanic guy at the window didn’t speak a word to me. No “hi thanks for coming” or even “here’s your food bro” he literally looked my in my face & didn’t speak a word. I have called 5 times yesterday 12/16/24 & 6 today 12/17/24 to request a refund. The store refuses to answer the phone & shows no little to no empathy for ruining the only meal I planned on eating that day.
Atmosphere: 1
Food: 1
Service: 1
Take too long for food.
If i could rate them a zero I'd do that. I sat in the drive thru line for 20 mins before i ever got to the window to pay for my food. Another 10 mins from the pay window to the pick up window. Only for them to not know what i ordered and have to take my receipt to make my food which took another 10 mins. 40 mins for my food to be wrong. While waiting one worker told me theybhad multiple staff members walk out including a manager so there was only 3 of them working. Completely unacceptable. Then the manager acted mad that i wanted a refund for this terrible service.
Atmosphere: 1
Food: 1
Service: 1
Worst McDs ever they take forever to have your food ready. Stuff is always rude.
Atmosphere: 1
Food: 1
Service: 1
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