I’ve tried this restaurant a handful of times and the first time experience was perfect. We kept going, but we’re disappointed with the inconsistency of the quality. They are OK with the right kitchen manager, but without that, it is a hit or miss. The staff is very friendly though! If you’re going to try anything, I highly recommend you get the buffalo wing. They are to die for! They are smoked and so tender.
Atmosphere: 5
Food: 3
Service: 4
Private
Best restaurant on West Ave in Kannapolis and trust me I've tried them all. Food is top notch. I dine here once a week and for good reason. Excellent service and everything on the menu is wonderful. The only thing that bothers me is this place is not packed. And if you're wondering, NO I don't work, own, or have any ties to this restaurant. I just think quality should be recognized.
Atmosphere: 5
Food: 5
Service: 5
Darin Grimes
My family and I went for lunch and the food was excellent. This was our first time there and we will definitely go back. Our waitress was very helpful.
Atmosphere: 5
Food: 5
Service: 5
Craig Neal
Updating my review as the owners of this restaurant are amazing. Upon hearing of our bad experience, they reached out privately to apologize and make amends. We went back again to give it a second chance and couldn’t have been happier! Service and food was amazing and the whole family left extremely happy! Thank you!
Atmosphere: 4
Food: 5
Service: 5
Jhas1293 I
I'm gonna keep this short.... We sat at the bar, my wife ordered a drink, when the bartender came back with her drink, she tasted it and it was the wrong drink. The bartender was visibly confused and he knew he made a mistake. 99% of the time, the bartender will let you keep that drink and give you a new one, that didn't happen here. When the bartender came back about five minutes later, my wife ordered another drink. In the next twenty minutes, the bartender mever brought it over. Which also means that he never checked on us. This was around 2pm in the afternoon and this place was not even half full, in fact, almost empty.. Verdict: terrible service.
Cathy Kaiser
My close friend treated me to a late birthday lunch here. We ate outside where you have an amazing view of the Atrium Health ball stadium in Kanapolis. The tacos were so good and l had a frozen pina colada too. There are lots of fun small shops in the area to visit after your meal. Fun place!
Atmosphere: 5
Food: 5
Service: 5
Patricia Propst
Sophia was very energetic, cordial and very concerned about our food experience! Beers came quickly and pretzel & beer cheese was the best!! All our food was delicious and we will be back!!
Atmosphere: 5
Food: 5
Service: 5
Susan Mervine
Sophia was a fabulous. Very friendly and knowledgeable of the menu. She made our meal fantastic!
Atmosphere: 5
Food: 4
Service: 5
Kara Holmes
Very nice bbq restaurant in Kannapolis. I came here for an event. The restaurant is really nice inside and outside. They have plenty of outdoor seating with great views of the ballpark. The pulled pork was nice and juicy. I also had the hush puppies and soft pretzels.
Atmosphere: 5
Food: 5
Service: 5
Alison Larson
My mom and I went here for dinner and it was great! I got the burger and Mac n cheese and my mom got the Cobb salad!
The best atmosphere on West Avenue (initially) but overall what a disappointment. To present yourself as a sporty space, with two tiny TVs barely visible from the bar space (which was empty on one of the busiest service industry days of the year btw) and the off season of baseball, was such a disappointment. The bartender did not interact with us, we ordered drinks and an appetizer and after having to request napkins (she gave us COCKTAIL napkins not plates or rolls of silverware) she looked totally confused. The lack of training/management of the service staff was blaringly apparent. The app was ok, but the service made the entire experience cringey. We watched multiple parties come in and be disappointed with the sloooooow deer in headlights service and lackluster menu. As a frequenter of Kannapolis we were thoroughly disappointed with such a waste of an amazing space.
Atmosphere: 5
Food: 2
Service: 1
Kevin Finney
had the deviled eggs and fried green tomatoes for an appetizer both where disappointing. The eggs where probably made two or three days before, very little flavor. The fried green tomatoes tasted burned. The pulled pork was good the burnt ends where just ok and the Sausage was hard and over cooked hard to cut with a knife. Broccoli side was good. Cream sweet potatoes where sprinkled with lots Rosemary( I believe )and that needs to stop. They need to work on Quality control for sure. Might try again in the future but not for a while.
Atmosphere: 5
Food: 2
Service: 3
Luke Green
Incredible experience! Absolute must try! First and foremost the food was unbelievable! You can clearly tell the chef had a lot of fun putting together this menu. From the N.Y. strip to the tavern burger or the deviled eggs to the chicken wings, you truly can’t go wrong. The only mistake would be not ordering dessert. The staff could not have been friendlier. A special shoutout to the bartenders because the cocktails were fantastic! That said, with the restaurant’s connection to Cabarrus Brewing, you know the beer is top notch as well. The view from the restaurant is phenomenal! Especially to watch a Canon Ballers’ game. There isn’t a better spot in the stadium to enjoy the game or just watch the sunset. Run, don’t walk to check out Towel City Tavern.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deviled Eggs with Smoked Trout Roe
Tim Sigmon
Our first experience at the Tavern was just after they had opened. It was ok. They have since re-vamped their menu and prices, so we gave them another chance. Glad we did! Dined again Nov 16th and what a great change! Better menu with sides being included in the price, and cheaper prices at that. Service was spot on and the atmosphere was fantastic. Others must agree as the place was packed, even at 5pm! Will definitely go again!
I’ve tried this restaurant a handful of times and the first time experience was perfect. We kept going, but we’re disappointed with the inconsistency of the quality. They are OK with the right kitchen manager, but without that, it is a hit or miss. The staff is very friendly though! If you’re going to try anything, I highly recommend you get the buffalo wing. They are to die for! They are smoked and so tender.
Atmosphere: 5
Food: 3
Service: 4
Best restaurant on West Ave in Kannapolis and trust me I've tried them all. Food is top notch. I dine here once a week and for good reason. Excellent service and everything on the menu is wonderful. The only thing that bothers me is this place is not packed. And if you're wondering, NO I don't work, own, or have any ties to this restaurant. I just think quality should be recognized.
Atmosphere: 5
Food: 5
Service: 5
My family and I went for lunch and the food was excellent. This was our first time there and we will definitely go back. Our waitress was very helpful.
Atmosphere: 5
Food: 5
Service: 5
Updating my review as the owners of this restaurant are amazing. Upon hearing of our bad experience, they reached out privately to apologize and make amends. We went back again to give it a second chance and couldn’t have been happier! Service and food was amazing and the whole family left extremely happy! Thank you!
Atmosphere: 4
Food: 5
Service: 5
I'm gonna keep this short....
We sat at the bar, my wife ordered a drink, when the bartender came back with her drink, she tasted it and it was the wrong drink. The bartender was visibly confused and he knew he made a mistake. 99% of the time, the bartender will let you keep that drink and give you a new one, that didn't happen here. When the bartender came back about five minutes later, my wife ordered another drink. In the next twenty minutes, the bartender mever brought it over. Which also means that he never checked on us. This was around 2pm in the afternoon and this place was not even half full, in fact, almost empty.. Verdict: terrible service.
My close friend treated me to a late birthday lunch here. We ate outside where you have an amazing view of the Atrium Health ball stadium in Kanapolis. The tacos were so good and l had a frozen pina colada too. There are lots of fun small shops in the area to visit after your meal. Fun place!
Atmosphere: 5
Food: 5
Service: 5
Sophia was very energetic, cordial and very concerned about our food experience! Beers came quickly and pretzel & beer cheese was the best!! All our food was delicious and we will be back!!
Atmosphere: 5
Food: 5
Service: 5
Sophia was a fabulous. Very friendly and knowledgeable of the menu. She made our meal fantastic!
Atmosphere: 5
Food: 4
Service: 5
Very nice bbq restaurant in Kannapolis. I came here for an event. The restaurant is really nice inside and outside. They have plenty of outdoor seating with great views of the ballpark. The pulled pork was nice and juicy. I also had the hush puppies and soft pretzels.
Atmosphere: 5
Food: 5
Service: 5
My mom and I went here for dinner and it was great! I got the burger and Mac n cheese and my mom got the Cobb salad!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great spot in the heart of Kannapolis. The food was excellent as well as the service. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork, 1 4 Pound Brisket with Cheerwine Sauce
The best atmosphere on West Avenue (initially) but overall what a disappointment. To present yourself as a sporty space, with two tiny TVs barely visible from the bar space (which was empty on one of the busiest service industry days of the year btw) and the off season of baseball, was such a disappointment. The bartender did not interact with us, we ordered drinks and an appetizer and after having to request napkins (she gave us COCKTAIL napkins not plates or rolls of silverware) she looked totally confused. The lack of training/management of the service staff was blaringly apparent. The app was ok, but the service made the entire experience cringey. We watched multiple parties come in and be disappointed with the sloooooow deer in headlights service and lackluster menu. As a frequenter of Kannapolis we were thoroughly disappointed with such a waste of an amazing space.
Atmosphere: 5
Food: 2
Service: 1
had the deviled eggs and fried green tomatoes for an appetizer both where disappointing. The eggs where probably made two or three days before, very little flavor. The fried green tomatoes tasted burned. The pulled pork was good the burnt ends where just ok and the Sausage was hard and over cooked hard to cut with a knife. Broccoli side was good. Cream sweet potatoes where sprinkled with lots Rosemary( I believe )and that needs to stop. They need to work on Quality control for sure. Might try again in the future but not for a while.
Atmosphere: 5
Food: 2
Service: 3
Incredible experience! Absolute must try!
First and foremost the food was unbelievable! You can clearly tell the chef had a lot of fun putting together this menu. From the N.Y. strip to the tavern burger or the deviled eggs to the chicken wings, you truly can’t go wrong. The only mistake would be not ordering dessert.
The staff could not have been friendlier. A special shoutout to the bartenders because the cocktails were fantastic! That said, with the restaurant’s connection to Cabarrus Brewing, you know the beer is top notch as well.
The view from the restaurant is phenomenal! Especially to watch a Canon Ballers’ game. There isn’t a better spot in the stadium to enjoy the game or just watch the sunset. Run, don’t walk to check out Towel City Tavern.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deviled Eggs with Smoked Trout Roe
Our first experience at the Tavern was just after they had opened. It was ok. They have since re-vamped their menu and prices, so we gave them another chance. Glad we did! Dined again Nov 16th and what a great change! Better menu with sides being included in the price, and cheaper prices at that. Service was spot on and the atmosphere was fantastic. Others must agree as the place was packed, even at 5pm! Will definitely go again!
Atmosphere: 5
Food: 5
Service: 5
Loading...