This wing stop has the worst customer service and always mess up orders, they told me I was lying about not receiving literally half of my wings and didn’t want to give me the rest of my order, never come here.
Tyler Tamaro
If I could rate negative stars I would. Service was absolutely terrible. Waited over 20 mins past my estimated time. Everything was cold. Tenders were tiny. We were told we were waiting on fries yet when we got them they were cold and wasn’t even a 1/4 of the box. Left without our drink because cashier said they were cleaning the machine (at 6:00pm)…after 20 mins of waiting she finally decided to start cleaning if after standing around while her lobby was full of people waiting to use the soda fountain. The employees are running this place into the ground!
Atmosphere: 1
Food: 1
Service: 1
Rochelle Breen
Disappointing Experience with Poor Customer Service
Our experience at this Wing Stop was extremely disappointing, and we won’t be returning. We placed an online order totaling $84, including a $15 tip, only to receive cold food and an incomplete order. Specifically, we ordered 15 chicken tenders and only received 5.
When I called the restaurant to report the missing items, the person who answered (and later identified himself as the manager) was very rude. Before I could fully explain, he interrupted with, "Ah nah, we ain't doing this," and insisted that everything was there because he was the one who prepared it. His tone and refusal to listen added to the frustration as paying customers.
When I called back to speak to the manager, I was surprised to hear the same individual, who then bluntly refused to tell me his name.
While I understand that we were both frustrated—I was understandably annoyed to have spent over $80 on an incomplete order—the disrespectful response from the "manager" and the lack of accountability were unacceptable. We won’t be visiting this location again.
Atmosphere: 1
Food: 2
Service: 1
Paityn Ansell
My dad ordered through the Wingstop app. Our ranch was chunky and the corn was cold.
Atmosphere: 1
Food: 1
Service: 1
Rdf Marketing
They need to shut this place down!!!.... how do you charge a different price than on the website.... charged me almost forty percent more .... seventy five dollars was ninety three dollars in store
Food: 1
Service: 1
Scott Crump
Took 45 minutes to get food after ordering. It took another 25 minutes to get my side of Cajun corn
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Crispy Tender Meal for 2, Traditional Wings Lemon Pepper and Cajun Corn on the Cob
Duane Shepherd
Place is horrible from customer service to cleanliness
Food: 1
Tamika Daniels
Went to this place to order and the cashier was quitting and was counting her draw out and said I'm sorry can't help you she called for someone from the back to help the said no and sent me out the store saying it was no one to take orders. So what happened to teamwork ok she's leaving but the store still must serve it's customers and they were open until 12 so if you turning customers away what you taking just online orders, it was very unprofessional the co workers in the background laughing it's was a disgrace
Service: 1
Gerald Cannon
Nice.....
Atmosphere: 5
Food: 5
Service: 5
Roberto Gonzalez
Took over 40mins to receive my food and it was an online order
I been here a couple of times and it’s always the same thing with the place I love that that brought one closer to this area but honestly the wait here is outrageous, had me waiting in there for 45 to an hour and it looked like everyone else had been waiting that long as well and the service was all right , when you walk in they have a face and they whole body language changes right after taking the order
Atmosphere: 2
Food: 3
Service: 2
Soggy Cookie
The voodoo fries are so good!!!
Atmosphere: 5
Food: 5
Service: 5
Vanessa
Very clean
Atmosphere: 5
Food: 5
Service: 5
Jazmin Morales
Service is trash. Front counter lady looked like she just woke up… at 1pm
Atmosphere: 1
Food: 5
Service: 1
KaJuan Davis
they forgot my food that i paid for and the next day when i tried to get it they told me they couldn’t make it because my name wasn’t on a ticket unbelievable it was a $40 order smh never ordering from here again! terrible customer service! from both managers on duty
This wing stop has the worst customer service and always mess up orders, they told me I was lying about not receiving literally half of my wings and didn’t want to give me the rest of my order, never come here.
If I could rate negative stars I would. Service was absolutely terrible. Waited over 20 mins past my estimated time. Everything was cold. Tenders were tiny. We were told we were waiting on fries yet when we got them they were cold and wasn’t even a 1/4 of the box. Left without our drink because cashier said they were cleaning the machine (at 6:00pm)…after 20 mins of waiting she finally decided to start cleaning if after standing around while her lobby was full of people waiting to use the soda fountain. The employees are running this place into the ground!
Atmosphere: 1
Food: 1
Service: 1
Disappointing Experience with Poor Customer Service
Our experience at this Wing Stop was extremely disappointing, and we won’t be returning. We placed an online order totaling $84, including a $15 tip, only to receive cold food and an incomplete order. Specifically, we ordered 15 chicken tenders and only received 5.
When I called the restaurant to report the missing items, the person who answered (and later identified himself as the manager) was very rude. Before I could fully explain, he interrupted with, "Ah nah, we ain't doing this," and insisted that everything was there because he was the one who prepared it. His tone and refusal to listen added to the frustration as paying customers.
When I called back to speak to the manager, I was surprised to hear the same individual, who then bluntly refused to tell me his name.
While I understand that we were both frustrated—I was understandably annoyed to have spent over $80 on an incomplete order—the disrespectful response from the "manager" and the lack of accountability were unacceptable. We won’t be visiting this location again.
Atmosphere: 1
Food: 2
Service: 1
My dad ordered through the Wingstop app. Our ranch was chunky and the corn was cold.
Atmosphere: 1
Food: 1
Service: 1
They need to shut this place down!!!.... how do you charge a different price than on the website.... charged me almost forty percent more .... seventy five dollars was ninety three dollars in store
Food: 1
Service: 1
Took 45 minutes to get food after ordering.
It took another 25 minutes to get my side of Cajun corn
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Crispy Tender Meal for 2, Traditional Wings Lemon Pepper and Cajun Corn on the Cob
Place is horrible from customer service to cleanliness
Food: 1
Went to this place to order and the cashier was quitting and was counting her draw out and said I'm sorry can't help you she called for someone from the back to help the said no and sent me out the store saying it was no one to take orders. So what happened to teamwork ok she's leaving but the store still must serve it's customers and they were open until 12 so if you turning customers away what you taking just online orders, it was very unprofessional the co workers in the background laughing it's was a disgrace
Service: 1
Nice.....
Atmosphere: 5
Food: 5
Service: 5
Took over 40mins to receive my food and it was an online order
Service: 1
Restaurantji Recommends
I been here a couple of times and it’s always the same thing with the place I love that that brought one closer to this area but honestly the wait here is outrageous, had me waiting in there for 45 to an hour and it looked like everyone else had been waiting that long as well and the service was all right , when you walk in they have a face and they whole body language changes right after taking the order
Atmosphere: 2
Food: 3
Service: 2
The voodoo fries are so good!!!
Atmosphere: 5
Food: 5
Service: 5
Very clean
Atmosphere: 5
Food: 5
Service: 5
Service is trash. Front counter lady looked like she just woke up… at 1pm
Atmosphere: 1
Food: 5
Service: 1
they forgot my food that i paid for and the next day when i tried to get it they told me they couldn’t make it because my name wasn’t on a ticket unbelievable it was a $40 order smh never ordering from here again! terrible customer service! from both managers on duty
Atmosphere: 2
Food: 2
Service: 1
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