They should tell you there is wait on the chicken. I’m sitting here with my my two year old in the car pitta fit
jesse self
I went to this restaurant yesterday 8/23/25 and the wait for service is horrible! No one acknowledges you at the register you stand there for 5 minutes before you’re even noticed. When you mention the wait the employees say “I’m sorry we've been so busy.” The wait times to get CHICKEN at a CHICKEN RESTAURANT is insane and the employees say “well when people come in and order 12-16 pieces it takes time to make more.” Well if you work at some where that only serves chicken, what do you expect to sell burger or just 1-12 pc dinner a day because that’s all you cooked!??? I understand that the city had an event at patriots park but that is all the more reason the store manager should have collaborated with their managers and leads about events going on near and scheduled enough staff to cover! You can always send people home when you aren’t meeting your goals! It’s not rocket science. Colonel Sanders is doing cartwheels in his grave I’m sure of it!!
Atmosphere: 1
Food: 1
Service: 1
Joshua Hart
I went kfc with my buddy and we pull up and guess what??? They ain’t got no chicken. How does that make sense. Had to settle for some nasty boJs. Do better
Atmosphere: 1
Food: 1
Service: 1
yvette calderon
Sweet tea taste like cleaning solution and they don’t never answer the phone
Atmosphere: 3
Food: 1
Service: 3
Devin Ross
Asked for a water drink, and it tasted like shit and got soda instead and didn’t think they would mind being it was 95 degrees outside I mean damn🤨 and an employee started tripping out me when I told her I’d pay when they know damn well they are tripping about 20-.25c max lmfao.. straight power trip not even that I doubt the employee even owned the business so what are you so worried about?? Threatening with the police I told her call them they are going to laugh at them for wasting there time
Atmosphere: 1
Food: 1
Service: 1
Natalie Brooks
The chicken looks like it’s been cooked over and over in the same grease I have gotten chicken from them twice paid over 30dollars and I will not be going back it’s not the same every thing else is ok but the chicken is not
Atmosphere: 2
Food: 2
Service: 2
Just Ask
Best customer service and food that I have had from KFC. I stopped going years ago but decided to see if things have changed. I waited 2nd in line. I was in and out in less than 10 mins. I drove the 10 minutes home and to my surprise the food was hot, the biscuits were delicious and the macaroni chesseyyyyy!
Atmosphere: 4
Food: 5
Service: 5
Devin Sparks
Horrible chicken. No taste at all like no seasoning at all
Atmosphere: 1
Food: 1
Service: 1
Theodore McCleary
Nasty rude folks
Atmosphere: 1
Food: 1
Service: 1
Angelina Testini
The service I experienced was horrendous when I arrived at this facility. I witness a specific worker being disrespected by their manager. As I was going to place an order with a Hispanic worker who was very polite and professional I caught the manager who's I didn't catch her name however she was short, heavy set with braids who was throwing her weight and authority around yelling and cussing at this Hispanic worker from the side office. What kind of establishment are you guys running? From my experience you lead by example and treat people how you would want to be treated. I would never want to work here. No one else in the establishment greeted us customers they were busy talking about their personal lives and on cell phones making this Hispanic girl do most of the work. When I saw this and heard the disrespect I never placed my order my family and I just left. This manager needs to be fired or suspended until she can learn to treat her employers right. If this Hispanic lady ever snaps she would be in the right. You can definitely tell this Hispanic worker felt uncomfortable working with this African American manager. The manager you can tell by her energy she is not happy with her job. I will be a while before I go back to KFC in kings mountain NC on east Kings street.
The chicken livers are very good and the bone-in chicken is decent as well. The sides are passable I guess, but they could be better. Don’t expect any respect or kindness from the staff. They hate to see you pulling up! Going down the road to Bojangles would be a better option.
Atmosphere: 3
Food: 4
Service: 2
Tammy Jones
Manager would not give 2 potatoes instead of 2 different sides on the $20 deal. She said because it was promotional she couldn't do it. I explained my husband is dying from cancer and potatoes are one of the few foods he will eat. It didn't matter to her. Really disappointed in the customer service of the manager and the cashier. The cashier didn't bother asking the manager. I asked to speak to the manager. An employee from the front heard me talking to them. I was in the drive thru. That employee got my order and handed it to the cashier. When I got home, that wonderful employee had put the potatoes in the order.
Atmosphere: 1
Food: 2
Service: 1
Tracy Kiser
Service was good. Food was good. Food is pricey, but these days I guess that's to be expected.
They should tell you there is wait on the chicken. I’m sitting here with my my two year old in the car pitta fit
I went to this restaurant yesterday 8/23/25 and the wait for service is horrible! No one acknowledges you at the register you stand there for 5 minutes before you’re even noticed. When you mention the wait the employees say “I’m sorry we've been so busy.” The wait times to get CHICKEN at a CHICKEN RESTAURANT is insane and the employees say “well when people come in and order 12-16 pieces it takes time to make more.”
Well if you work at some where that only serves chicken, what do you expect to sell burger or just 1-12 pc dinner a day because that’s all you cooked!??? I understand that the city had an event at patriots park but that is all the more reason the store manager should have collaborated with their managers and leads about events going on near and scheduled enough staff to cover! You can always send people home when you aren’t meeting your goals! It’s not rocket science. Colonel Sanders is doing cartwheels in his grave I’m sure of it!!
Atmosphere: 1
Food: 1
Service: 1
I went kfc with my buddy and we pull up and guess what??? They ain’t got no chicken. How does that make sense. Had to settle for some nasty boJs. Do better
Atmosphere: 1
Food: 1
Service: 1
Sweet tea taste like cleaning solution and they don’t never answer the phone
Atmosphere: 3
Food: 1
Service: 3
Asked for a water drink, and it tasted like shit and got soda instead and didn’t think they would mind being it was 95 degrees outside I mean damn🤨 and an employee started tripping out me when I told her I’d pay when they know damn well they are tripping about 20-.25c max lmfao.. straight power trip not even that I doubt the employee even owned the business so what are you so worried about?? Threatening with the police I told her call them they are going to laugh at them for wasting there time
Atmosphere: 1
Food: 1
Service: 1
The chicken looks like it’s been cooked over and over in the same grease I have gotten chicken from them twice paid over 30dollars and I will not be going back it’s not the same every thing else is ok but the chicken is not
Atmosphere: 2
Food: 2
Service: 2
Best customer service and food that I have had from KFC. I stopped going years ago but decided to see if things have changed. I waited 2nd in line. I was in and out in less than 10 mins. I drove the 10 minutes home and to my surprise the food was hot, the biscuits were delicious and the macaroni chesseyyyyy!
Atmosphere: 4
Food: 5
Service: 5
Horrible chicken. No taste at all like no seasoning at all
Atmosphere: 1
Food: 1
Service: 1
Nasty rude folks
Atmosphere: 1
Food: 1
Service: 1
The service I experienced was horrendous when I arrived at this facility. I witness a specific worker being disrespected by their manager. As I was going to place an order with a Hispanic worker who was very polite and professional I caught the manager who's I didn't catch her name however she was short, heavy set with braids who was throwing her weight and authority around yelling and cussing at this Hispanic worker from the side office. What kind of establishment are you guys running? From my experience you lead by example and treat people how you would want to be treated. I would never want to work here. No one else in the establishment greeted us customers they were busy talking about their personal lives and on cell phones making this Hispanic girl do most of the work. When I saw this and heard the disrespect I never placed my order my family and I just left. This manager needs to be fired or suspended until she can learn to treat her employers right. If this Hispanic lady ever snaps she would be in the right. You can definitely tell this Hispanic worker felt uncomfortable working with this African American manager. The manager you can tell by her energy she is not happy with her job. I will be a while before I go back to KFC in kings mountain NC on east Kings street.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
The chicken livers are very good and the bone-in chicken is decent as well. The sides are passable I guess, but they could be better. Don’t expect any respect or kindness from the staff. They hate to see you pulling up! Going down the road to Bojangles would be a better option.
Atmosphere: 3
Food: 4
Service: 2
Manager would not give 2 potatoes instead of 2 different sides on the $20 deal. She said because it was promotional she couldn't do it. I explained my husband is dying from cancer and potatoes are one of the few foods he will eat. It didn't matter to her. Really disappointed in the customer service of the manager and the cashier. The cashier didn't bother asking the manager. I asked to speak to the manager.
An employee from the front heard me talking to them. I was in the drive thru. That employee got my order and handed it to the cashier. When I got home, that wonderful employee had put the potatoes in the order.
Atmosphere: 1
Food: 2
Service: 1
Service was good. Food was good. Food is pricey, but these days I guess that's to be expected.
Food: 4
Service: 4
The pot pies are DELICIOUS!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings, Chicken Sandwich, Chicken Tender, Gravy, Cole Slaw
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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