Came for breakfast 4 burger King employees were outside talking while 1 lady was waiting for her drive thru for at least 10 min, and I had to wait 7 mins for a biscuit, just one...
Food: 2
Service: 1
Chandler Kinney (Candelaio)
Waited 12 mins to order inside. Then waited 10 more minutes to actually get my food. Practically lost my entire lunch break just waiting to eat. Service was slow and unorganized. Food was fine.
Atmosphere: 3
Food: 4
Service: 1
Paul Daughtry
I am actually reporting this Burger King to the BBB. Before I give my review I will say this, the serving of the food was nasty, the lady who barely would move had every piece of meat and cheese touch the microwave cord and the wattage tag that hangs off of it. I told them they should move it after waiting more than 15 minutes waiting for my two breakfast sandwiches. I walked in and stood in line watching the staff talking to each other instead of doing their work. After acknowledging me they asked what I wanted. I told them and they tried to figure out who didn't do what. As I waited another 12 minutes I asked where my food was and with an attitude she said everything had to be cooked at 9:00 am for a sausage and egg biscuit and hash rounds. Now, another 5 minutes passed and they handed me my order as I watched them pull the hash rounds out that had been sitting there the 22 minutes inside, after saying everything had to be made fresh. After they were cooked my wife and I left. We pulled out the biscuits and started to attempt to eat them and the biscuits were super crunchy and old.
I drove to the Vernon Burger King after not being able to eat our food and ordered the same thing and less than a minute after paying at the first window we had a decent meal.
Do not eat at the Heritage Burger King. Nasty and rude
Atmosphere: 2
Food: 1
Service: 1
Ethan Defenbaugh
Still waiting in the drive thru, been here for almost 20 minutes
Service: 1
Angel Hopkins
Need to hire some adults that want to work instead of these kids. There were no cars in the drive thru tonight and they made us wait. So we drove off and noticed they were just standing around talking. We went to another Burger King where we could get some service. I’ll also be calling corporate to let them know.
Service: 1
Jesse Tucker
Waited in drive thru 30 mins for a burger terrible experience
Haley Melton
I love this Burger King! They are always super nice, the food is delicious, and they have steady good deals. Even when it’s super busy I get phenomenal food. I really appreciate all the employees at this particular restaurant. You guys do a fantastic job Everytime and I am really happy to always have a reliable place to pickup my favorites. Thank you for your service!
Atmosphere: 5
Food: 5
Service: 5
Ryan Webb
Food over cooked Bad service
Atmosphere: 1
Food: 1
Service: 2
Krystal Stallings
Stopped through for the Addam's family meal. Employees were on point with that food! Even got the purple bun. Happy customer here!
Atmosphere: 5
Food: 5
Service: 5
Angalene Taylor
The meal was ok
Kid-friendliness: As an indoor playground. And a kids meal selection
I went to Burger King about 530pm. Hw about all my food was hot when I got it ,had to wait on fries maybe 2 or 3 minutes but that's fine. I was skeptical about my food thought it was gonna b not heat like the one on Vernon Ave. I got a surprise plus she gave me a crown lol .I felt special thank u to the ladies on drive thru on Sunday 2ndof September. Yall made my day thanku
Atmosphere: 5
Food: 5
Service: 4
G JT
The staff is always friendly and efficient and the food is always made correctly
Atmosphere: 5
Food: 5
Service: 5
Kanecia Robinson
Very rude
Food: 3
Recommended dishes: Medium Fry, Onion Rings, Whopper Patty
Came for breakfast 4 burger King employees were outside talking while 1 lady was waiting for her drive thru for at least 10 min, and I had to wait 7 mins for a biscuit, just one...
Food: 2
Service: 1
Waited 12 mins to order inside. Then waited 10 more minutes to actually get my food. Practically lost my entire lunch break just waiting to eat. Service was slow and unorganized. Food was fine.
Atmosphere: 3
Food: 4
Service: 1
I am actually reporting this Burger King to the BBB. Before I give my review I will say this, the serving of the food was nasty, the lady who barely would move had every piece of meat and cheese touch the microwave cord and the wattage tag that hangs off of it. I told them they should move it after waiting more than 15 minutes waiting for my two breakfast sandwiches. I walked in and stood in line watching the staff talking to each other instead of doing their work. After acknowledging me they asked what I wanted. I told them and they tried to figure out who didn't do what. As I waited another 12 minutes I asked where my food was and with an attitude she said everything had to be cooked at 9:00 am for a sausage and egg biscuit and hash rounds. Now, another 5 minutes passed and they handed me my order as I watched them pull the hash rounds out that had been sitting there the 22 minutes inside, after saying everything had to be made fresh. After they were cooked my wife and I left. We pulled out the biscuits and started to attempt to eat them and the biscuits were super crunchy and old.
I drove to the Vernon Burger King after not being able to eat our food and ordered the same thing and less than a minute after paying at the first window we had a decent meal.
Do not eat at the Heritage Burger King. Nasty and rude
Atmosphere: 2
Food: 1
Service: 1
Still waiting in the drive thru, been here for almost 20 minutes
Service: 1
Need to hire some adults that want to work instead of these kids. There were no cars in the drive thru tonight and they made us wait. So we drove off and noticed they were just standing around talking. We went to another Burger King where we could get some service. I’ll also be calling corporate to let them know.
Service: 1
Waited in drive thru 30 mins for a burger terrible experience
I love this Burger King!
They are always super nice, the food is delicious, and they have steady good deals. Even when it’s super busy I get phenomenal food. I really appreciate all the employees at this particular restaurant. You guys do a fantastic job Everytime and I am really happy to always have a reliable place to pickup my favorites. Thank you for your service!
Atmosphere: 5
Food: 5
Service: 5
Food over cooked Bad service
Atmosphere: 1
Food: 1
Service: 2
Stopped through for the Addam's family meal. Employees were on point with that food! Even got the purple bun. Happy customer here!
Atmosphere: 5
Food: 5
Service: 5
The meal was ok
Kid-friendliness: As an indoor playground. And a kids meal selection
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Whopper Patty
Restaurantji Recommends
Customer service was terrible.
Atmosphere: 1
Food: 1
Service: 1
Onion rings burnt and cold
Atmosphere: 3
Food: 1
Service: 1
I went to Burger King about 530pm. Hw about all my food was hot when I got it ,had to wait on fries maybe 2 or 3 minutes but that's fine. I was skeptical about my food thought it was gonna b not heat like the one on Vernon Ave. I got a surprise plus she gave me a crown lol .I felt special thank u to the ladies on drive thru on Sunday 2ndof September. Yall made my day thanku
Atmosphere: 5
Food: 5
Service: 4
The staff is always friendly and efficient and the food is always made correctly
Atmosphere: 5
Food: 5
Service: 5
Very rude
Food: 3
Recommended dishes: Medium Fry, Onion Rings, Whopper Patty
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