Couldn't tell you the last time I ate at KFC. Now I know why I don't go there. The service was good. The lady at the window was so nice. I got my food and went back to work. When I sat down, I of course was looking at the food, checking it out. Took a bite of the Mac and cheese and then picked up a nugget and broke it in half and it wasn't even cooked fully. Still pink and mushy. Are you serious? You could of gave me food poisoning! It made me sick to my stomach knowing I took a bite of the food ,where raw chicken was laid on top of. I didn't even go back because I definitely didn't want anymore food and I wasn't going to make a fuss with any of the employees. Train your employees to do their job properly. I know you should be temping your food. Hope nobody got sick off there food today!
Atmosphere: 4
Food: 1
Service: 4
Heather Miller
I got extra gravy for on the side and it was watered down they won't very nice and my chicken was reheated which was not good and it tasted nasty My french fries were soggy and they didn't even fill it up So expensive but not worth the money 😡 I've been other times and it won't like that must be the workers
Atmosphere: 1
Food: 1
Service: 1
Charlye Rose
There was a fly in my box and when I took it back they acted like it was normal and I should just keep it.🙄 Have not gone back in over 4 years.
Warren Glen
My wife and I like to get a pot pie every couple weeks.
The last two times, the aluminum pan pan has an big dent in the bottom that take up at least 25-30% of the volume, the dent is obviously intentional as both my wife’s and mine look almost identical.
This is an obviously done to allow them to put less filling in the pot pies.
Atmosphere: 3
Food: 2
Service: 3
Tyris “L.E.D” Cannon
This KFC at this location is the most absolute worst one I’ve been to in American history. I went to this location on January 24, 2025 for a quick bite to eat and ordered some of their chicken littles upon arriving at the drive thru to place my order the lady at the drive thru was actually very nice and understanding had no issues with placing my order it was receiving my order was the main problem I had to wait at least 10 minutes to get my food and then when I received my food one of my chicken littles had green mold 🤢🤮 on it that was absolutely unacceptable never been treated so nasty in my life. I walked back in the restaurant to receive my full refund to show them their mistake the lady at the register looked disgusted as well by the mold and I received my refund and left. All I can say is stay far away from this KFC in Kinston NC because you don’t know what you’re gonna get.
Atmosphere: 2
Food: 2
Service: 2
WittyQwan
Ordered on app. Went inside to pick up, but order was giving to someone else. Had to wait 30 mins for replacement
Atmosphere: 1
Food: 4
Service: 1
Shameka Edwards
The girl at the window rude she open the window and shut it in my face and walked away I said ok my money can go else where bo time here I come
Abdullah Smith
So good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Irene Curtin
Parking: Plenty of parking
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Famous Bowl Combo
Keala K
Fastest service for food ever at KFC! Very clean, workers doing great, friendly, speed with purpose and nice. Delicious crispy chicken and my pot pie was so yummy, exactly what I wanted and exceeded our expectations! Great job to all who worked tonight. We think y'all da best!
Rwanda I hope I spelled it correctly, was my hero today by fixing my order when there was no more original left. It's not as much WHAT she did, but HOW she took care of me. Calm is here middle name. Thank you. I've just had a long road trip and she made my day. Thank you ever so much.
Atmosphere: 4
Food: 4
Service: 5
Joseph Foy
Always check your bag before you leave,they always missing something
Atmosphere: 3
Food: 3
Service: 2
Dennis N. Carpenter II
I am writing this review to express my extreme disappointment with my customer service experience at the KFC in Kinston, NC, on Tuesday, July 9th.
I placed a mobile order 15 minutes before arriving at the drive-thru, only to be informed that my food was not ready. Despite being told to wait in the drive-thru lane, I waited for 15 additional minutes before exiting my vehicle to inquire about my order.
Upon approaching the drive-thru window, a young Black female staff member met me with a rude and dismissive attitude. She shouted at me when I knocked on the window, ignored my subsequent inquiries, and ultimately slammed the window shut after handing me my food.
This incident left me feeling disrespected and will prevent me from returning to this location.
The staff's behavior was unacceptable and fell far short of the customer service I expect from your restaurant chain. I left this same review directly with Yum! Brands, and I hope the franchisee took the appropriate action to address this issue and ensure that their customers are treated respectfully.
Atmosphere: 1
Food: 1
Service: 1
Allen Flanagan
Over charged didn’t receive what I ordered and very rude service. Didn’t give me our sides and shorted us on the nuggets.
Couldn't tell you the last time I ate at KFC. Now I know why I don't go there. The service was good. The lady at the window was so nice. I got my food and went back to work. When I sat down, I of course was looking at the food, checking it out. Took a bite of the Mac and cheese and then picked up a nugget and broke it in half and it wasn't even cooked fully. Still pink and mushy. Are you serious? You could of gave me food poisoning! It made me sick to my stomach knowing I took a bite of the food ,where raw chicken was laid on top of. I didn't even go back because I definitely didn't want anymore food and I wasn't going to make a fuss with any of the employees. Train your employees to do their job properly. I know you should be temping your food. Hope nobody got sick off there food today!
Atmosphere: 4
Food: 1
Service: 4
I got extra gravy for on the side and it was watered down they won't very nice and my chicken was reheated which was not good and it tasted nasty My french fries were soggy and they didn't even fill it up So expensive but not worth the money 😡 I've been other times and it won't like that must be the workers
Atmosphere: 1
Food: 1
Service: 1
There was a fly in my box and when I took it back they acted like it was normal and I should just keep it.🙄 Have not gone back in over 4 years.
My wife and I like to get a pot pie every couple weeks.
The last two times, the aluminum pan pan has an big dent in the bottom that take up at least 25-30% of the volume, the dent is obviously intentional as both my wife’s and mine look almost identical.
This is an obviously done to allow them to put less filling in the pot pies.
Atmosphere: 3
Food: 2
Service: 3
This KFC at this location is the most absolute worst one I’ve been to in American history. I went to this location on January 24, 2025 for a quick bite to eat and ordered some of their chicken littles upon arriving at the drive thru to place my order the lady at the drive thru was actually very nice and understanding had no issues with placing my order it was receiving my order was the main problem I had to wait at least 10 minutes to get my food and then when I received my food one of my chicken littles had green mold 🤢🤮 on it that was absolutely unacceptable never been treated so nasty in my life. I walked back in the restaurant to receive my full refund to show them their mistake the lady at the register looked disgusted as well by the mold and I received my refund and left. All I can say is stay far away from this KFC in Kinston NC because you don’t know what you’re gonna get.
Atmosphere: 2
Food: 2
Service: 2
Ordered on app. Went inside to pick up, but order was giving to someone else. Had to wait 30 mins for replacement
Atmosphere: 1
Food: 4
Service: 1
The girl at the window rude she open the window and shut it in my face and walked away I said ok my money can go else where bo time here I come
So good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Parking: Plenty of parking
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Famous Bowl Combo
Fastest service for food ever at KFC! Very clean, workers doing great, friendly, speed with purpose and nice. Delicious crispy chicken and my pot pie was so yummy, exactly what I wanted and exceeded our expectations!
Great job to all who worked tonight. We think y'all da best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot Pie Combo, Fried Chicken
Restaurantji Recommends
Rwanda I hope I spelled it correctly, was my hero today by fixing my order when there was no more original left. It's not as much WHAT she did, but HOW she took care of me. Calm is here middle name. Thank you. I've just had a long road trip and she made my day. Thank you ever so much.
Atmosphere: 4
Food: 4
Service: 5
Always check your bag before you leave,they always missing something
Atmosphere: 3
Food: 3
Service: 2
I am writing this review to express my extreme disappointment with my customer service experience at the KFC in Kinston, NC, on Tuesday, July 9th.
I placed a mobile order 15 minutes before arriving at the drive-thru, only to be informed that my food was not ready. Despite being told to wait in the drive-thru lane, I waited for 15 additional minutes before exiting my vehicle to inquire about my order.
Upon approaching the drive-thru window, a young Black female staff member met me with a rude and dismissive attitude. She shouted at me when I knocked on the window, ignored my subsequent inquiries, and ultimately slammed the window shut after handing me my food.
This incident left me feeling disrespected and will prevent me from returning to this location.
The staff's behavior was unacceptable and fell far short of the customer service I expect from your restaurant chain. I left this same review directly with Yum! Brands, and I hope the franchisee took the appropriate action to address this issue and ensure that their customers are treated respectfully.
Atmosphere: 1
Food: 1
Service: 1
Over charged didn’t receive what I ordered and very rude service. Didn’t give me our sides and shorted us on the nuggets.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fried Chicken
Nice place to eat
Atmosphere: 5
Food: 5
Service: 5
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