May my food wrong when I order 2 cheese burgers and had nothing on it and had them remake it and when I got it and got back in car. Burger was cold like it was seating out for a hour.
Atmosphere: 3
Food: 2
Service: 3
Rico Cathey
Its hit or miss sometimes its great other times when I ask for no onions on a burger I get the modified slip on the wrapper but onions on the burger or I get chicken nuggets in a box when I ordered Chicken strips.
Atmosphere: 3
Food: 3
Service: 2
John Holmes
took my order and said wait one second and then proceeded to take the other drive thru lane and took all there orders and then asked me what would you like if I didn’t say it and she said hold on
Dodd Coleman
Went to this McD's drive thru on July 17 around 9am. This was one of the best McD's I'd ever been to. They didn't seem very busy so they took our order fast. We paid fast and our order was waiting for us before we got to the 2nd window. They got our order right. The food was fresh and delicious and my half cut tea was just right. Good job guys. Next time on the way home from the beach we'll stop by again. Hopefully our experince will be the same.
Food: 5
Service: 5
Debbie Thomas
Worst service I have ever experienced at a McDonald's.
Atmosphere: 1
Food: 3
Service: 1
Hobie Trivitte
It's McDonald's. I had the breakfast sandwich I like, and a great coffee.
Atmosphere: 5
Food: 5
Service: 5
Christopher Byrd
Typical McDonald's food. The same as any other one. Disappointed this location does not have self service counter for drinks, straws, or napkins. Have to ask the front counter, whose employees were very nice and helpful. But it is an extra step to wait in line for napkins
Atmosphere: 3
Food: 4
Service: 3
D CB
Stopped for drinks, it was nice and well run
Atmosphere: 5
Service: 5
Tanner Wilson
I believe this McDonalds location would be better if it just shut down. Either that or started from a scratch and hire a whole new crew. Manager and all. Every time I come here, I order my food on the app, go through the drive thru and then I’m always asked to pull forward. No matter what the order is. Why do they have drive thru times if they’re just going to ignore them. I pulled up to spot one for 2 double cheese burger meals. I waited for about 20 minutes for my food before I had to walk inside and ask where my food was. And guess what…it was just sitting there on the counter. This McDonald’s is pointless and just shouldn’t exist. Do better.
Atmosphere: 1
Food: 2
Service: 1
Kevin Hedgecock
I have never had such a Negative experience at a fast food restaurant ! The person at window one and the person that window two were both extremely rude and slammed the window in my face while walking away and saying things that I was not able to understand but definitely being disrespectful..... there is no call for that whatsoever the employees pay keeps going up the prices of food keeps going up and the concept of customer service got thrown out with the trash a long time ago !!!!
McDonald’s is not paying me to be their cashier. Don’t come here unless you want to deal with a screen ordering, and paying on your own and not even a napkin available in the eating area
Atmosphere: 1
Food: 1
Service: 1
Mary Mclawhorn
Very incompetent, condescending, and rude service. Do not plan to return.
Kim Howard
I went yesterday my bread was hard. My daughter cheeseburger had ketchup everywhere. I go tonight. I made a mobile order and it took 45 minutes to tit. When I do get it they just throw it on the counter. I had asked about it 20 minutes before. I didn't receive an apology or nothing. Very rude people working. I will not return
Atmosphere: 3
Food: 2
Service: 1
Toska
I’m not sure who sat down and thought this remodel was a good idea but they’ve never heard the phrase “If it ain’t broke don’t fix it.”, it’s depressing and miserable industrial minimalism that is empty and soulless. They took away the soda machines to which I’m assuming is to cut costs so you would need to ask an employee for a refill. Which wouldn’t be an issue if they didn’t turn the register counter into a sealed cubby that sits with empty vacancy allowing the employees to hide in the back.
The two times I went inside was to correct an order where I was missing items and I watched as employees leered at me before continuing to hide making me essentially have to walk into the kitchen to get my food. The second had a crowd of people stirring a furor because they’ve waited for over ten minutes for service causing most to walk out.
What a complete fumble, it seems they’ve gotten new managers as well and efficiency has plummeted which is mind numbing, the previous managers were excellent.
Atmosphere: 1
Food: 4
Service: 1
Elwood Godley
They where remodeling te inside and only had the drive through open but we stopped and ordered ,food came out wrong and we had to wait plus it took about 15 minutes to get out order and then I had to go see if it was ready so it was cold very disappointing
May my food wrong when I order 2 cheese burgers and had nothing on it and had them remake it and when I got it and got back in car. Burger was cold like it was seating out for a hour.
Atmosphere: 3
Food: 2
Service: 3
Its hit or miss sometimes its great other times when I ask for no onions on a burger I get the modified slip on the wrapper but onions on the burger or I get chicken nuggets in a box when I ordered Chicken strips.
Atmosphere: 3
Food: 3
Service: 2
took my order and said wait one second and then proceeded to take the other drive thru lane and took all there orders and then asked me what would you like if I didn’t say it and she said hold on
Went to this McD's drive thru on July 17 around 9am. This was one of the best McD's I'd ever been to. They didn't seem very busy so they took our order fast. We paid fast and our order was waiting for us before we got to the 2nd window. They got our order right. The food was fresh and delicious and my half cut tea was just right. Good job guys. Next time on the way home from the beach we'll stop by again. Hopefully our experince will be the same.
Food: 5
Service: 5
Worst service I have ever experienced at a McDonald's.
Atmosphere: 1
Food: 3
Service: 1
It's McDonald's. I had the breakfast sandwich I like, and a great coffee.
Atmosphere: 5
Food: 5
Service: 5
Typical McDonald's food. The same as any other one. Disappointed this location does not have self service counter for drinks, straws, or napkins. Have to ask the front counter, whose employees were very nice and helpful. But it is an extra step to wait in line for napkins
Atmosphere: 3
Food: 4
Service: 3
Stopped for drinks, it was nice and well run
Atmosphere: 5
Service: 5
I believe this McDonalds location would be better if it just shut down. Either that or started from a scratch and hire a whole new crew. Manager and all. Every time I come here, I order my food on the app, go through the drive thru and then I’m always asked to pull forward. No matter what the order is. Why do they have drive thru times if they’re just going to ignore them. I pulled up to spot one for 2 double cheese burger meals. I waited for about 20 minutes for my food before I had to walk inside and ask where my food was. And guess what…it was just sitting there on the counter. This McDonald’s is pointless and just shouldn’t exist. Do better.
Atmosphere: 1
Food: 2
Service: 1
I have never had such a Negative experience at a fast food restaurant ! The person at window one and the person that window two were both extremely rude and slammed the window in my face while walking away and saying things that I was not able to understand but definitely being disrespectful..... there is no call for that whatsoever the employees pay keeps going up the prices of food keeps going up and the concept of customer service got thrown out with the trash a long time ago !!!!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Restaurantji Recommends
McDonald’s is not paying me to be their cashier.
Don’t come here unless you want to deal with a screen ordering, and paying on your own and not even a napkin available in the eating area
Atmosphere: 1
Food: 1
Service: 1
Very incompetent, condescending, and rude service. Do not plan to return.
I went yesterday my bread was hard. My daughter cheeseburger had ketchup everywhere. I go tonight. I made a mobile order and it took 45 minutes to tit. When I do get it they just throw it on the counter. I had asked about it 20 minutes before. I didn't receive an apology or nothing. Very rude people working. I will not return
Atmosphere: 3
Food: 2
Service: 1
I’m not sure who sat down and thought this remodel was a good idea but they’ve never heard the phrase “If it ain’t broke don’t fix it.”, it’s depressing and miserable industrial minimalism that is empty and soulless. They took away the soda machines to which I’m assuming is to cut costs so you would need to ask an employee for a refill. Which wouldn’t be an issue if they didn’t turn the register counter into a sealed cubby that sits with empty vacancy allowing the employees to hide in the back.
The two times I went inside was to correct an order where I was missing items and I watched as employees leered at me before continuing to hide making me essentially have to walk into the kitchen to get my food. The second had a crowd of people stirring a furor because they’ve waited for over ten minutes for service causing most to walk out.
What a complete fumble, it seems they’ve gotten new managers as well and efficiency has plummeted which is mind numbing, the previous managers were excellent.
Atmosphere: 1
Food: 4
Service: 1
They where remodeling te inside and only had the drive through open but we stopped and ordered ,food came out wrong and we had to wait plus it took about 15 minutes to get out order and then I had to go see if it was ready so it was cold very disappointing
Atmosphere: 1
Food: 1
Service: 1
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