The front doors were dirty and the lobby needed to be clean. The food was fast and hot so the service was excellent just unclean lobby.
Atmosphere: 3
Food: 5
Service: 5
Shplay Shiggty
Not 24hr location
Atmosphere: 1
Food: 1
Service: 1
Preston Stover
2 orders of 10 piece chicken nuggets Hot and fresh.
Atmosphere: 5
Food: 5
Service: 4
Jose John
They made my small McFlurry to Xtra small
Food: 1
Service: 1
Randy Smith
Got a caramel iced coffee. Was really good! Use the app and get any size for $.99!!!! Great deal!
Atmosphere: 5
Food: 5
Service: 5
Wanda Ellis
The restaurant and it was absolutely packed! The drive-thru was backed up, but despite the chaos, the service was still top-notch! We could hear the manager directing his team like a pro, communicating clearly and efficiently, even speakin' Spanish to the Spanish-speaking staff - it was impressive! The whole experience was seamless, and kudos to the manager for keepin' everything runnin' smoothly. And the restaurant itself was spick and span, too - couldn't fault a thing!
Shirley Robinson
I went to McDonald’s #2577, this morning 9/22/25, the one located at 110 W Vernon Ave, Kinston, NC 28501. I ordered a McGriddle sausage and egg no cheese and a small coffee, 2 creams, 2 Splendas on the side at approximately 8:52 am. When I received the coffee cream was already in it: the young lad said we don’t have cream so I thought the Splenda was included too. She really didn’t take the time to explain and gave a cup of black coffee and I stated I can’t drink it like that. When I got the coffee back she out so much cream in it the coffee looked like milk. I checked the bag and it was sugar instead of Splenda. They slammed the door closed and I had to tell her I needed Splenda so I assume this lady was the assistant manager was rude with an attitude. Now I know why o don’t usually go to this McDonald’s and my friends state they go to the once across from Walmart which is where I normally go. This McDonald’s need to train the workers and managers with customer service skills. I will never go there again nor recommend my family that comes out of town to go there. Poor customer service. I told the lady who I assumed was the manager I was not trying to give her a hard time but trying to understand what she was stating. Also I had a business before, why would you let creamers run out and the customer is not made aware until their coffee is received with cream already in it. Yet the manager and worker immediately got an attitude and closed the window while I was still talking; very rude and unprofessional.
Toni Perryman
Went too get breakfast today n 9 21 25 n there drink machine wasn't working had very few fronk too choose from .only half of there electric was working.n manenger was very rude.
Pretty good flavor
Atmosphere: 3
Food: 3
Service: 3
The front doors were dirty and the lobby needed to be clean. The food was fast and hot so the service was excellent just unclean lobby.
Atmosphere: 3
Food: 5
Service: 5
Not 24hr location
Atmosphere: 1
Food: 1
Service: 1
2 orders of 10 piece chicken nuggets
Hot and fresh.
Atmosphere: 5
Food: 5
Service: 4
They made my small McFlurry to Xtra small
Food: 1
Service: 1
Got a caramel iced coffee. Was really good! Use the app and get any size for $.99!!!! Great deal!
Atmosphere: 5
Food: 5
Service: 5
The restaurant and it was absolutely packed! The drive-thru was backed up, but despite the chaos, the service was still top-notch! We could hear the manager directing his team like a pro, communicating clearly and efficiently, even speakin' Spanish to the Spanish-speaking staff - it was impressive! The whole experience was seamless, and kudos to the manager for keepin' everything runnin' smoothly. And the restaurant itself was spick and span, too - couldn't fault a thing!
I went to McDonald’s #2577, this morning 9/22/25, the one located at 110 W Vernon Ave, Kinston, NC 28501. I ordered a McGriddle sausage and egg no cheese and a small coffee, 2 creams, 2 Splendas on the side at approximately 8:52 am. When I received the coffee cream was already in it: the young lad said we don’t have cream so I thought the Splenda was included too. She really didn’t take the time to explain and gave a cup of black coffee and I stated I can’t drink it like that. When I got the coffee back she out so much cream in it the coffee looked like milk. I checked the bag and it was sugar instead of Splenda. They slammed the door closed and I had to tell her I needed Splenda so I assume this lady was the assistant manager was rude with an attitude. Now I know why o don’t usually go to this McDonald’s and my friends state they go to the once across from Walmart which is where I normally go. This McDonald’s need to train the workers and managers with customer service skills. I will never go there again nor recommend my family that comes out of town to go there. Poor customer service. I told the lady who I assumed was the manager I was not trying to give her a hard time but trying to understand what she was stating. Also I had a business before, why would you let creamers run out and the customer is not made aware until their coffee is received with cream already in it. Yet the manager and worker immediately got an attitude and closed the window while I was still talking; very rude and unprofessional.
Went too get breakfast today n 9 21 25 n there drink machine wasn't working had very few fronk too choose from .only half of there electric was working.n manenger was very rude.
Best McDonald's around
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Your typical average McDonald's nothing to write home about
Recommended dishes: Big Mac, Mcchicken, French Fries
We stopped there on our way home,got breakfast burritos they were ok
Food: 5
Service: 5
Slowest drive thru in the world!
If they ever give you extra tartar sauce when you pay for extra tartar sauce I'D FALL ON THE FLOOR 🙄
Atmosphere: 3
Food: 4
Service: 3
Very slow drive thru
Atmosphere: 3
Food: 5
Service: 3
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