Subway

401 E New Bern Rd, Kinston
(252) 523-2427

Recent Reviews

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Tony

I had great conversation with the employees. The manager walked in I assumed it was the manager because he brought change. Then I'm not certain because he didn't speak. But the two ladies were awesome!

Atmosphere: 5

Food: 5

Service: 5

SS Beany

Needs someone to clean the table after each use. They were all dirty. Needs someone to sweep the floors as it had straws, napkins and crumbs on it.

Atmosphere: 3

Food: 5

Service: 5

Tanika Jones

I completed an online order and requested “more” cucumber and honey mustard. I called the store to advise that I didn’t get the extra cucumber or honey mustard. When I called the store, the person who answered told me that my sandwich would be replaced at any time. A few minutes later I received a call back from Roberta who states that I had to return right now with the sandwich and they would replace it. When I told her I had returned to work and could not go back right now she acted as if she didn’t care. I regret that I spent my money here for Roberta to act like I was an inconvenience to her.

Food: 1

Service: 1

Tiffany Smith

As soon as I walked in I overheard employees complaining about their coworker. Food was okay, could have been fresher. Customer service was okay, certainly not chick fil a service though

Atmosphere: 3

Food: 2

Service: 3

Gary McIntyre

Went in the store today and ordered a steak and cheese sub. The bread that they made the sandwich on was a leftover six inch piece that was so hard that I couldn't chew it. I complained to the maker and asked for a fork so that I could at least eat the sandwhich ingredients. No more business of mine at this location from this local, frequent customer.

Atmosphere: 4

Food: 1

Service: 3

Donna .Riddick

I arrived and was never greeted, noone took my order. Both employees just continued as if I wasn't there??

Atmosphere: 1

Service: 1

D & D Pest Control Co.

Let me tell y'all something—I've eaten sandwiches from all corners of the Earth (okay, mostly Eastern North Carolina), and nothing hits quite like the Subway on Hwy 70 in Kinston! I walked in, expecting the usual "meh" experience from fast food, but instead, I was greeted like a long-lost cousin at a family reunion. The team behind the counter? Absolute sandwich architects. They didn’t just make my sub; they engineered it with precision and love.

I ordered my usual—Italian BMT, extra toasted, loaded up like a packed suitcase. The bread was so fresh I swear it whispered sweet nothings to me. The meats? Stacked like they were competing in a bodybuilding contest. The veggies? So crisp and vibrant, I briefly considered switching to a salad (but let's be real, that was never happening).

And let’s talk about the service—fast, friendly, and not a single "Umm, what’s in that?" hesitation when I threw in my weird toppings combo. The crew at this Subway operates smoother than a well-oiled pest control rig (and trust me, I know a thing or two about extermination efficiency).

D & D Pest Control Co. stops by for lunch here regularly, and let me tell you, if a place is good enough for folks who battle roaches, rats, and bed bugs daily, you know it's top-tier clean and delicious!

If you're hungry, in a rush, or just need a reason to believe in sandwiches again, stop by this Subway. Your taste buds will thank you, and your wallet won't even flinch.

Five stars, extra pickles, and a lifetime of loyalty!

Atmosphere: 5

Food: 5

Service: 5

Sheri King

Very nice and clean

Atmosphere: 5

Food: 5

Service: 5

cliff jennings

Ordered online and sandwich was as ordered and great ?

Atmosphere: 5

Food: 5

Service: 5

Mely Flores

Today I had a bad experience with a women she was white women with glasses and she was very rude, she had a bad attitude threw the things at us. Rude talking to us calling us racist when we are Hispanics. Please fire her immediately and hired someone with a nicer attitude that wants to work.

Service: 1

Larry Kesler

Clean store and polite staff. Food was fresh and tasted great. Timely preparation and the fresh taste made this a good choice.

Vegetarian options: So many options

Dietary restrictions: Fully customizable menu

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Auntie Anne's Footlong Pretzel, Pizza Sub, Cookies

Harley Buchanan

Placed an order online and was charged but didn't get a confirmation number so I went to the restaurant and they refused to make the food that I proved I paid for , and refused to refund my money. What more can you expect from Kinston ?

Atmosphere: 1

Food: 1

Service: 1

Bethany Foley

The girl from up north and the girl with purple hair great attitude

Atmosphere: 5

Food: 5

Service: 5

Crystal Brown

RUDE !!! IF YOU DONT LIKE YOUR JOB FIND ANOTHER ONE ! THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!

Atmosphere: 4

Food: 5

Service: 1

Toska

It’s 7:50PM you close at 10PM but I appreciate the girl running from behind the counter to lock the door in my face and shut off the lights then run back to her coworker friends giggling.

Atmosphere: 1

Food: 4

Service: 1

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