Subway
401 E New Bern Rd, Kinston
(252) 523-2427
Recent Reviews
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I had great conversation with the employees. The manager walked in I assumed it was the manager because he brought change. Then I'm not certain because he didn't speak. But the two ladies were awesome!
Atmosphere: 5
Food: 5
Service: 5
Needs someone to clean the table after each use. They were all dirty. Needs someone to sweep the floors as it had straws, napkins and crumbs on it.
Atmosphere: 3
Food: 5
Service: 5
I completed an online order and requested “more” cucumber and honey mustard. I called the store to advise that I didn’t get the extra cucumber or honey mustard. When I called the store, the person who answered told me that my sandwich would be replaced at any time. A few minutes later I received a call back from Roberta who states that I had to return right now with the sandwich and they would replace it. When I told her I had returned to work and could not go back right now she acted as if she didn’t care. I regret that I spent my money here for Roberta to act like I was an inconvenience to her.
Food: 1
Service: 1
As soon as I walked in I overheard employees complaining about their coworker. Food was okay, could have been fresher. Customer service was okay, certainly not chick fil a service though
Atmosphere: 3
Food: 2
Service: 3
Went in the store today and ordered a steak and cheese sub. The bread that they made the sandwich on was a leftover six inch piece that was so hard that I couldn't chew it. I complained to the maker and asked for a fork so that I could at least eat the sandwhich ingredients. No more business of mine at this location from this local, frequent customer.
Atmosphere: 4
Food: 1
Service: 3
I arrived and was never greeted, noone took my order. Both employees just continued as if I wasn't there??
Atmosphere: 1
Service: 1
Let me tell y'all something—I've eaten sandwiches from all corners of the Earth (okay, mostly Eastern North Carolina), and nothing hits quite like the Subway on Hwy 70 in Kinston! I walked in, expecting the usual "meh" experience from fast food, but instead, I was greeted like a long-lost cousin at a family reunion. The team behind the counter? Absolute sandwich architects. They didn’t just make my sub; they engineered it with precision and love.
I ordered my usual—Italian BMT, extra toasted, loaded up like a packed suitcase. The bread was so fresh I swear it whispered sweet nothings to me. The meats? Stacked like they were competing in a bodybuilding contest. The veggies? So crisp and vibrant, I briefly considered switching to a salad (but let's be real, that was never happening).
And let’s talk about the service—fast, friendly, and not a single "Umm, what’s in that?" hesitation when I threw in my weird toppings combo. The crew at this Subway operates smoother than a well-oiled pest control rig (and trust me, I know a thing or two about extermination efficiency).
D & D Pest Control Co. stops by for lunch here regularly, and let me tell you, if a place is good enough for folks who battle roaches, rats, and bed bugs daily, you know it's top-tier clean and delicious!
If you're hungry, in a rush, or just need a reason to believe in sandwiches again, stop by this Subway. Your taste buds will thank you, and your wallet won't even flinch.
Five stars, extra pickles, and a lifetime of loyalty!
Atmosphere: 5
Food: 5
Service: 5
Very nice and clean
Atmosphere: 5
Food: 5
Service: 5
Ordered online and sandwich was as ordered and great ?
Atmosphere: 5
Food: 5
Service: 5
Today I had a bad experience with a women she was white women with glasses and she was very rude, she had a bad attitude threw the things at us. Rude talking to us calling us racist when we are Hispanics. Please fire her immediately and hired someone with a nicer attitude that wants to work.
Service: 1
Restaurantji Recommends
Clean store and polite staff. Food was fresh and tasted great. Timely preparation and the fresh taste made this a good choice.
Vegetarian options: So many options
Dietary restrictions: Fully customizable menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Auntie Anne's Footlong Pretzel, Pizza Sub, Cookies
Placed an order online and was charged but didn't get a confirmation number so I went to the restaurant and they refused to make the food that I proved I paid for , and refused to refund my money. What more can you expect from Kinston ?
Atmosphere: 1
Food: 1
Service: 1
The girl from up north and the girl with purple hair great attitude
Atmosphere: 5
Food: 5
Service: 5
RUDE !!! IF YOU DONT LIKE YOUR JOB FIND ANOTHER ONE ! THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!
Atmosphere: 4
Food: 5
Service: 1
It’s 7:50PM you close at 10PM but I appreciate the girl running from behind the counter to lock the door in my face and shut off the lights then run back to her coworker friends giggling.
Atmosphere: 1
Food: 4
Service: 1
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