Starbucks
892 McColl Road, Hwy 401 Bypass South, Laurinburg
(910) 828-7046
Recent Reviews
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First went to the drive thru, I ask the lady with the dry voice to give me a moment. She didn’t say anything. I decided I will order on the app and go inside and grab it. No one spoke when I walked in they were too busy talking to each other: food was cold did a refund because the lady at the window was not very pleasant or friendly. None of them spoke when I walked in. No one tried to help me when I came back to get a refund they all seem extra busy. The food was just thrown on the counter I had to figure out if it was mine, both that you see pictured was mine but separately placed on the counter. The wrap was SUPER COLD. So yeah never visiting this location ever and I went out my way to go here. YUCK! Just RUINED MY TASTE for Starbucks!!! I rather have gas station coffee. It’s cheaper and it’s less calories and no attitudes!!!
Atmosphere: 1
Food: 1
Service: 1
Micah and Isaac are completely unprofessional. Sat at the drive through for several minutes before anyone took order. Micah proceeded to sit my drink down and have a full conversation before walking off. Isaac opens window requesting payment. When in question why my drink sat there he says “he was busy”. I asked for names and was told I didn’t need them, Isaac finally agreed to give names and excuses and no apology. Just sassy attitude and mouth agape when I complained Called to speak with the manager and was told they don’t have one, only a proxy manager. This place frequently turn offs mobile orders. They did have good staff but something had changed.
Service: 1
Stopped at this Starbucks at 8:00pm Thursday Dec. 4th. They took my order Peppermint Latte. 30 minutes later, no drink. I asked after my drink and the guy asked my name. 15 minutes later , he set my drink on the counter, didn’t call my name, no apology, nothing! Needless to say I won’t be stoping here again!
Food: 1
Service: 1
Couldn't get my order right. Ask for a vanilla sweet cream foam cold brew. Got a equivalent of a bland ice coffee. $7 for gas station coffee
Atmosphere: 3
Food: 1
Service: 3
Service is always slow and a coffee shop should not constantly run out of syrup.
They have the best Baristas and they are super friendly and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Whoever the employees that were working at 1030 AM on 11/22, need a major thank you from management. They had a random system issue keeping them from taking in store orders and the staff had to tell everyone to do mobile orders and the place was packed and cars around the building in the drive thru. It caused just like 2 mins of confusion cause they were trying to figure out what was going on with in store orders. But a girl took control quickly, found out who had placed an in store order to make sure their ordered didn't get missed due to the system issue. Had the team doing what they needed to do to get orders out as fast as possible to catch up. Was super polite Dealing with a few customers that wanted to be a pain and complain even after they told everyone they were having a system issue. Made sure no one got flustered with the issues and just kept rocking out drinks and food. Didn't get a look at the girl's name, and didn't want to stop her from getting things caught up.
Atmosphere: 5
Food: 5
Service: 5
It's a nice, clean, neat and welcoming store. Friendly staff and customers also. Beautiful displays, neat gift items and a very nice selection of coffee beans to purchase. They will even grind them for you according to whatever type machine you have at home. Always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
First i want to start off, the crew is phenomenal for their attitude, service and atmosphere. If you ever need assistance bri, jay, kay and phil are very helpful
Atmosphere: 5
Food: 5
Service: 5
Waited 35 mins to have our drink order messed up. Had to wait another 20 minutes to get another drink.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Fast easy service
Atmosphere: 5
Food: 5
Service: 5
What sweet baristas!!!! Love love love all the humans that work here!
Worst Starbucks in the country. 40 min to make 1 iced coffee. DO NOT COME HERE
It is always slow when I go. Always packed and slow. Service can be better. But at the same time I understand people don't want to work so good help is hard to find. My go to spot for my Medicine Ball. When they make it and it gets done 39mins later😴. It is good though.
Atmosphere: 5
Food: 5
Service: 3
refreshing and nice customer service!
Atmosphere: 5
Food: 5
Service: 5
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