Coffee House Diner
1669 Connelly Springs Rd, Lenoir
(828) 728-3456
Recent Reviews
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Older diner. Good service. Mediocre breakfast food for high prices. $40 for 2 adults and 1 child for breakfast is ridiculous.
Atmosphere: 4
Food: 3
Service: 5
The food is good like always and the people and always helps
Atmosphere: 5
Food: 5
Service: 5
The food isn't bad but everything else is awful. The staff does not want to work so they don't. With the exception of one the young worker. They will make you sit and wait 20 minutes before they even look at you to take your order because they are smoking a cigarette or laughing with their boyfriend. The staff DOES NOT CLEAN THEIR SILVERWARE, CUPS OR PLATES to safety standards. I have video proof they lightly rinse them off and give it to someone else. I have personally watched the man who works there Take a cup off a table, half Full of coffee, rinse it with no soap, no sponge no cleaning products and give the same cup to someone else to use. This place should not be allowed to serve people.It is disgusting. The service is disgusting the most of the people are lazy and have a bad attitude. I wouldn't waste your time or money or risk your personal health eating here.
Atmosphere: 3
Food: 4
Service: 1
Wish they still stayed open 24hrs. Great breakfast.
Atmosphere: 4
Food: 5
Service: 4
At 61 year's old,I have been dining here since it began. The food has never disappointed me it's excellent. The people/workers are some of the most beautiful souls I have ever met. I would highly recommend the Coffee House to everyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grits, Hash Browns, Ham or Bacon or Sausage or Livermush, Toast
Kid-friendliness: They are absolutely adore children.
Atmosphere: 5
Food: 5
Service: 5
Great breakfast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Ham or Bacon or Sausage or Livermush
Have only been here twice. I understand why it is no longer 24 hours. Our order was taken. Food came out in a timely manner. But service was simply this what do you want here's food and never seen again. Had to get up and go ask for a box never got coffee refilled. Server was more interested in some regulars. That's fine but do not neglect the new people as those will be the new tips. Shame that it was this way. I give the owners 4 stars as my first time there was dirty dingy and obvious that no one cleaned anything mostly the smelly bathroom. This time seemed it had some new paint and ceiling tiles. Kudos to them for trying to make improvements ?
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheeseburger
I recently visited The Coffee House with a party of 10, and our experience was far from pleasant. Upon arrival, we noticed the only available table that could accommodate our group had some items on it. Despite standing near the table for a few minutes, no one greeted us. When my mom approached to check the seating, a staff member rudely shouted, “Wait till we clean that table up.” We complied and waited, but then were abruptly told not to block the door. Finally, the table was cleared, but the staff member didn’t even inform us—it wasn’t until we saw the seats had been prepared (except three were still closed due to a leak in which we didn’t mind getting a little wet) that we sat down.
When the waitress finally came over, she pointed out the “closed” sign on the seats as if we were illiterate, despite us simply trying to make do with our party amount. Her tone was condescending and unprofessional, which was especially disheartening given that our group was diverse, with Hispanic and American members. Professionalism should transcend any biases, and we were left feeling unwelcome and disrespected.
When my mom, trying to keep things positive, asked the waitress how she was, the waitress rudely responded with, “What can I get you to drink?” and rolled her eyes. The drinks were then brought to our table by another server who slammed them down and tossed the straws onto the table. It was clear that they were not interested in serving us.
Eventually, after waiting to see if they would take our food order and being ignored, my mom decided we should leave. She asked to pay for the drinks, but the staff rudely told her, “You don’t have to pay anything, just leave.”
As someone who has worked in the service industry, I understand that everyone has bad days, but this behavior was completely unacceptable. The lack of professionalism was astonishing, and it’s unfortunate that they missed out on a large party’s business.
To avoid such an experience, I urge the management to address this issue and ensure better training for their staff. We ended up going to another restaurant nearby, where the service was outstanding—greeted with smiles, attentive service, and overall a much better experience. This is the standard that should be upheld.
Please, do better.
Atmosphere: 1
Food: 1
Service: 1
I don’t know who the owner is, but they need to be made aware of the phone issue. The issue is that if you try to call in an order, the staff puts you on “hold” and purposely never picks the phone back up. Consider yourself lucky if you call back and don’t get a busy signal. If this was a once in awhile occurrence I could understand. But it happens every time. I will never give money to this place again. The staff does this so they don’t have to take your order and it keeps the phone busy so they don’t have to take any other call in orders either. Save yourself the aggravation and go somewhere else. Ridiculous!!! Would give it no stars if I could.
Restaurantji Recommends
Good place for breakfast
Atmosphere: 4
Food: 4
Service: 5
So precious this place! My neighbor who is in a wheelchair took me here and oh my goodness the way everyone took care of us! Too one of the customers paid for our food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Pleasantly surprised. The food is very good, service is prompt and courteous. The diner is clean. Good breakfast selections and a number of lunch choices as well. You can order either regardless of the time of day.
It was a bit chilly inside for us, however.
Overall, highly recommended.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Hash Browns, Cheeseburger
Good for the most part is very good.The waitstaff, especially the blonde who’s been working there for quite awhile never smiles. She never looks happy .Actually, no one smiles there. I also see they don’t realize their voices carry when they are talking bad about coworkers.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: French Fries, Gravy, Ham or Bacon or Sausage or Livermush, Cheeseburger, Toast
Very good food and service homey
Atmosphere: 5
Food: 5
Service: 5
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