Nara Express
$ • Japanese
Hours:
137 Wilkesboro Blvd NE, Lenoir
(828) 757-9990
About Nara Express
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Nara Express Reviews
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I got a 20 dollar meal asked for extra meat and went to work opened my box and my food looked like a child’s meal. So now I’m at work and can’t go back to fix the problem so I will not be going back that is to much to pay to receive a child meal
The food is good at times and there is a wait on it. The customer service of the management needs help she talks down to her paying customers as if they don't know what they are talking about and does not make it right when there business takes out wrong amount off your card. I was told they did not take it out when the bank said the amount was taken out and the lady at naras said the banks don't work that fast, it is on my statement went to bank to verify it was.
Extremely slow service in the evenings for pickup and consistently get pickup orders wrong. Very unprofessional.
Ratings
Menu
Hours
| Monday | 11AM - 9:30PM |
| Tuesday | 11AM - 9:30PM |
| Wednesday | 11AM - 9:30PM |
| Thursday | 11AM - 9:30PM |
| Friday | 11AM - 9:30PM |
| Saturday | 11AM - 9:30PM |
| Sunday | 11AM - 9PM |
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Nara Express offers delicious food, with dishes made fresh to order and served plentiful, as shown in customer photos. The udon dishes are full of flavor and packed with tasteful ingredients. The steak and chicken are cooked perfectly, and the shrimp and scallops are served in generous portions. The restaurant is highly recommended for dining in Lenoir. The staff is attentive and customer-focused, often verifying orders to ensure accuracy and providing remarkable service. The overall experience can be very positive, especially when the restaurant is not too busy. However, service can sometimes be inconsistent, with slow responses and long wait times, particularly during busy hours or when ordering takeout. Despite some delays, the food quality remains consistently great, making Nara Express a popular choice for many.