Ordered online at 12:46 pm went in to pick up at 1:30 I work next door no help nothing just plain we don’t get the order and can’t help when asked for refund I was asked to contact my bank no apology or nothing this like second time n like multiple times with subway owners of subway if you can’t operate pls shut it down this is not something that could be ok esp if u r on ur lunch break and with no food not even an apology or trying to help
Atmosphere: 1
Food: 1
Service: 1
Buddy Gibson
Best Subway I've eaten at. The Food is made with fresh ingredients and its tasty. The workers are courteous and friendly and the place is clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Melissa Mason
The store is clean. The staff is friendly. The sandwiches are always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Daniel Diaz
Very incompetent workers placed an online order showed up 20 min later only to be told I'd have to wait till 6 other ppl in front of me placed and they made their order then mine could be made once at the front was told half the ingredients I ordered were out of stock asked for a refund was told to request it on the app(it's not possible) went back day after to try to get sub again since it was already paid for one of the SAME workers from the night before was there didn't recognize me even tho they made me their last customer she just could not remember so she had to contact the manager they wanted me to leave my name and number and when the manager had time she would reach out ? bunch or morons except one good man that tried to help but his hands were tied thank you to the Hispanic male other than that bunch of incompetent people work here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Elite Chicken & Bacon Ranch
Jennifer
This place is fine it's just y'all need to stop hiring those who are too scared to talk to the public. This one girl who worked here did nothing but whisper and I got so annoyed having to ask her over and over to repeat herself. She seemed scared and kept asking the same questions idk how many times. Coming here was cheaper than I thought. About 14 bucks, not at all bad! Drinks aren't as good as other places but eh, that's fine! Got home and ate and had no issues. Workers don't wear hairnets tho and they had their hair hanging over the food that's not gonna end well.. Keep it up!
Atmosphere: 5
Service: 2
Dennis James
Had only pepper jack cheese. No steak for philli. Last week no lettuce bacon meatballs. Or mayonnaise. Don't waste your time going to this bare minimum franchise who's to stupid to realize there is major factory being built 3 miles away. What a waste in service and profits
Tammy Wilson
The service was good too many flies flying around the food 3 landed on my sub why she was making it I said something about it all the employee could say was the manager ordered flie fans kill the darn things that's what fly watters are for I ended up throwing my sub in the trash as I went out the door that's just disgusting I'm not going back to this location
Atmosphere: 2
Service: 4
Jayse Holt
It’s a subway, not much to go wrong with. ?♂️
Atmosphere: 3
Food: 4
Service: 5
Crystal Merritt
The new ownership needs to train the manager how to conduct herself professionally. It all starts from the top. I can't blame the employees when the manager acts like it's a frat house.We were in there last week, April 16 or 17th, and it was the worst experience I've ever encountered in a restaurant. After we received our food and sat down to dine, the manager and employees started discussing someone showing nudes to God knows who. Very loudly with my 12 year old little girl nearby. After that, and many F words later (from the manager), the manager gets ready to leave and walks to door. Thankful we may get some peace and quiet, she then stops at the door and proceeds to tell the 2 employees about another employee that was reprimanded and what his offense was. Then tells one of the employees present that she will be getting probation too and why. Mind you, she was shouting this from the door across the restaurant. There was no problem with the food, but the service and behavior of the employees were atrocious.I'm no prude and can drop some F bombs privately with my co workers. But I absolutely would not in the presence of someone's child.We have been customers for as long as they've been open. This is the last time we go back. At least til the manager us trained or fired. They have definitely went downhill, should I say, bottom of the barrel since changing ownership.
Atmosphere: 1
Food: 3
Service: 1
Josh Hinshaw
They gave me the wrong and I had to go back. Then the employee had a bad attitude when I said the subs were cold because they’d been sitting there forever because they messed it up. Got home the second time and the order still wasn’t right. They left bacon off one sub. Avoid this subway because it’s gone downhill big time
My sandwich was supposed to be the Elite Chicken & Bacon Ranch with the rotisserie chicken BUT it was not the rotisserie chicken. It was the nasty grilled chicken strips. I wish the employees would know which meat is supposed to go on the appropriate sandwich. NEVER again will I use the app to order from this store. If I go back to this store, I will make sure I go in and make sure my sandwich is right. Very disappointing!!!!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Rotisserie-Style Chicken
Dana L
This place has definitely went downhill. Not to mention customer service is horrible!
Food: 1
Service: 1
Mallory Shoffner
The people are nice but they don’t understand how to get orders done. I waited over an hour for my online order as I watched people get their food within 5 minutes ordering in person. It was extremely frustrating and then once I got my food and got home they made it wrong.
Atmosphere: 2
Food: 2
Service: 4
danalucas89
This place has definitely went downhill. Not to mention customer service is horrible!
Food: 1
Service: 1
Madison Andrews
Edit: after writing into subway the district manager called me. She was very nice, accommodating and professional.Every time we order something online its wrong. Every.Time. Tonight they put honey mustard and mayonnaise all over my salad that asked for NO sauce. One night my husband got nothing he asked for. It's on and on. I tip every time and for what the wrong food.The people in there now don't speak to you. They USE to be so nice. They're always behind. It's really gone down hill!
Ordered online at 12:46 pm went in to pick up at 1:30 I work next door no help nothing just plain we don’t get the order and can’t help when asked for refund I was asked to contact my bank no apology or nothing this like second time n like multiple times with subway owners of subway if you can’t operate pls shut it down this is not something that could be ok esp if u r on ur lunch break and with no food not even an apology or trying to help
Atmosphere: 1
Food: 1
Service: 1
Best Subway I've eaten at. The Food is made with fresh ingredients and its tasty. The workers are courteous and friendly and the place is clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
The store is clean. The staff is friendly. The sandwiches are always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Very incompetent workers placed an online order showed up 20 min later only to be told I'd have to wait till 6 other ppl in front of me placed and they made their order then mine could be made once at the front was told half the ingredients I ordered were out of stock asked for a refund was told to request it on the app(it's not possible) went back day after to try to get sub again since it was already paid for one of the SAME workers from the night before was there didn't recognize me even tho they made me their last customer she just could not remember so she had to contact the manager they wanted me to leave my name and number and when the manager had time she would reach out ? bunch or morons except one good man that tried to help but his hands were tied thank you to the Hispanic male other than that bunch of incompetent people work here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Elite Chicken & Bacon Ranch
This place is fine it's just y'all need to stop hiring those who are too scared to talk to the public. This one girl who worked here did nothing but whisper and I got so annoyed having to ask her over and over to repeat herself. She seemed scared and kept asking the same questions idk how many times. Coming here was cheaper than I thought. About 14 bucks, not at all bad! Drinks aren't as good as other places but eh, that's fine! Got home and ate and had no issues. Workers don't wear hairnets tho and they had their hair hanging over the food that's not gonna end well.. Keep it up!
Atmosphere: 5
Service: 2
Had only pepper jack cheese. No steak for philli. Last week no lettuce bacon meatballs. Or mayonnaise. Don't waste your time going to this bare minimum franchise who's to stupid to realize there is major factory being built 3 miles away. What a waste in service and profits
The service was good too many flies flying around the food 3 landed on my sub why she was making it I said something about it all the employee could say was the manager ordered flie fans kill the darn things that's what fly watters are for I ended up throwing my sub in the trash as I went out the door that's just disgusting I'm not going back to this location
Atmosphere: 2
Service: 4
It’s a subway, not much to go wrong with. ?♂️
Atmosphere: 3
Food: 4
Service: 5
The new ownership needs to train the manager how to conduct herself professionally. It all starts from the top. I can't blame the employees when the manager acts like it's a frat house.We were in there last week, April 16 or 17th, and it was the worst experience I've ever encountered in a restaurant. After we received our food and sat down to dine, the manager and employees started discussing someone showing nudes to God knows who. Very loudly with my 12 year old little girl nearby. After that, and many F words later (from the manager), the manager gets ready to leave and walks to door. Thankful we may get some peace and quiet, she then stops at the door and proceeds to tell the 2 employees about another employee that was reprimanded and what his offense was. Then tells one of the employees present that she will be getting probation too and why. Mind you, she was shouting this from the door across the restaurant. There was no problem with the food, but the service and behavior of the employees were atrocious.I'm no prude and can drop some F bombs privately with my co workers. But I absolutely would not in the presence of someone's child.We have been customers for as long as they've been open. This is the last time we go back. At least til the manager us trained or fired. They have definitely went downhill, should I say, bottom of the barrel since changing ownership.
Atmosphere: 1
Food: 3
Service: 1
They gave me the wrong and I had to go back. Then the employee had a bad attitude when I said the subs were cold because they’d been sitting there forever because they messed it up. Got home the second time and the order still wasn’t right. They left bacon off one sub. Avoid this subway because it’s gone downhill big time
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My sandwich was supposed to be the Elite Chicken & Bacon Ranch with the rotisserie chicken BUT it was not the rotisserie chicken. It was the nasty grilled chicken strips. I wish the employees would know which meat is supposed to go on the appropriate sandwich. NEVER again will I use the app to order from this store. If I go back to this store, I will make sure I go in and make sure my sandwich is right. Very disappointing!!!!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Rotisserie-Style Chicken
This place has definitely went downhill. Not to mention customer service is horrible!
Food: 1
Service: 1
The people are nice but they don’t understand how to get orders done. I waited over an hour for my online order as I watched people get their food within 5 minutes ordering in person. It was extremely frustrating and then once I got my food and got home they made it wrong.
Atmosphere: 2
Food: 2
Service: 4
This place has definitely went downhill. Not to mention customer service is horrible!
Food: 1
Service: 1
Edit: after writing into subway the district manager called me. She was very nice, accommodating and professional.Every time we order something online its wrong. Every.Time. Tonight they put honey mustard and mayonnaise all over my salad that asked for NO sauce. One night my husband got nothing he asked for. It's on and on. I tip every time and for what the wrong food.The people in there now don't speak to you. They USE to be so nice. They're always behind. It's really gone down hill!
Atmosphere: 1
Food: 3
Service: 3
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