A black short man can’t remember his name was really disrespectful while taking my order. A woman was in her pajamas was preparing my food. The manager was cursing profusely.
Atmosphere: 1
Food: 1
Service: 1
Crystal Booth
This is the messiest and unprepared for service that I have ever seen in a subway. The counter was littered from previous sub customer orders and the workers were bickering the whole time. It was crazy. I was just glad to finally get my sandwiches so I could leave.
Atmosphere: 1
Food: 3
Service: 1
Brandy Toney
I just left the Liberty location. And it was absolutely horrendous. I suppose I should’ve read the reviews before going because I seriously regret it. I walk in expecting my order to be ready considering I placed my order online and it had a pick up time of 20 mins. But nope it wasn’t. They were in the back goofing off and when I went up to the counter looking at my receipt without food. The girl was like oh my bad. Like there is 3 of yall and I’m still having to wait. WTH. The restaurant was disgusting. No customer service. That’s the sad part about subway being independently operated. Because some people suck at being owners and should just hang up the apron. Don’t waste your money or time.
Atmosphere: 1
Service: 1
Jose Perez
Just had their vape out in the open where everyone can see.
Danielle Dawn
This place is an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
Beverly Sidler
The food was good. Had the daily special, turkey sub, chips and drink for $6.99
Atmosphere: 3
Food: 4
Service: 4
Judy Stovall
Would give negative stars if there was an option. They were out Philly steak, bread, parmesan, pepper, and when paid didn't have any change to give back when paying with cash. There attitude was horrible, like they didn't care they was out of things and didn't tell us up front before ordering what they was out of we had to change our order.
Atmosphere: 1
Food: 1
Service: 1
mason maynard
The manger was rude, all 5 of the subs I ordered was wrong and she refused to replace any of the order. Never will I go back there
Atmosphere: 2
Food: 1
Service: 1
Sandie G
Great to see young folks working hard!
Atmosphere: 5
Food: 5
Service: 5
Alexis Thomas
Location sucks!!!!!!!!!!!Never have all the ingredients to make a complete sub been in there two times. I’ll drive to another Location from now on!!! Flies all over the store.
The lady's that served me and my wifes food were nice to me I was very happy everything tasted good and I was happy one experience I had though was kinda bad and they weren't the problem it was the staff that night they acted like they had absolutely nothing I wanted so I walked out if I wouldn't have had a better experience all bc of them nice people that day I'd probably never go back but that changed my mind just gotta go on the right days
Shane Johnson
I’ve grew up on subway. Im practically loyal to it than other sandwich shops and I’ve tried many. Only been living here in Liberty for last 5 years and I could account for more bad experiences than good at this location. By far the worst one I’ve experienced. Sometimes the place is filthy. I’ve ran into some instances when it’s only just one person working there. Most of the time they’re always out of this, that and the third. Recently witnessed one of the workers respond with an attitude to who I believe was a manager whose kid was right there waiting on her mom to leave. Then over hear the worker trying to make small talk with the others like she was trying to justify her emotions. From reading reviews I think this town is in agreement that this subway is terrible. Politeness only goes so far. If you’re out of product, why not go next door to food lion and restock. Use to do that from time too time when I worked at Denny’s. Not saying the workers don’t know how to do their jobs, but the lack of running a “tight ship” definitely shows and the atmosphere just speaks incompetent, careless, and unethical. I am surprised this place is still running, and how so many negative reviews hasn’t got the attention of corporate and start an investigation. But I won’t be surprised if this place did get shut down. Sucks to live in a town with only so much to offer and a well known restaurant around the world has probably one of the worst right here in Liberty. Like where’s the pride, where’s the drive to do better and the stride for excellence. It can’t be that hard to turn this place around. I work at the new battery plant and in the Japanese culture they practice “kaizen” which means continuous improvement. I think some one needs to get in there and give a few pointers, because anyone can make a sandwich but to operate a business efficiently seems like it’s rocket science and to complex for the employees. It’s like there’s no vision, respect and honor. That’s the perspective this place gives off. Where’s Gordon Ramsey at when you need him?
Beisnd
I went in to get a chicken sub, no chicken, no sauce, the manager was taking my order and absolute complete disrespect came from her. Nothing good is coming from this subway. I looked behind the counter and there was just complete filth behind, dirty old food, trash scattered across the floor. It made me lose my appetite. Never coming back again. Thank you subway
Ed Hernandez
I just left Subway in Liberty Plaza, Liberty, North Carolina. The gentleman taking my order was very polite And apologetic, but that’s where it stops. They were out of steak For a steak and cheese sandwich so I switched to chicken and then when starting putting the condiments on it, they were out of chipotle sauce. Looking through the glass at the vegetables, they were very near the bottom Second of the containers And did not look fresh at all I have been going to the subway for the last 15 years and it’s hit or miss sometimes you may get good service and a good sandwich. Sometimes you may get good service and a terrible sandwich or sometimes you may get a good sandwich and terrible service. Very disappointed!!! Have been to many subways across the country and this by far is consistently bad!! Hate to give bad reviews, but I live in this town and would like to be able to get a fresh sandwich here!! Once again, the sales clerk was fantastic!!
hemal modi
Ordered online at 12:46 pm went in to pick up at 1:30 I work next door no help nothing just plain we don’t get the order and can’t help when asked for refund I was asked to contact my bank no apology or nothing this like second time n like multiple times with subway owners of subway if you can’t operate pls shut it down this is not something that could be ok esp if u r on ur lunch break and with no food not even an apology or trying to help
A black short man can’t remember his name was really disrespectful while taking my order. A woman was in her pajamas was preparing my food. The manager was cursing profusely.
Atmosphere: 1
Food: 1
Service: 1
This is the messiest and unprepared for service that I have ever seen in a subway. The counter was littered from previous sub customer orders and the workers were bickering the whole time. It was crazy. I was just glad to finally get my sandwiches so I could leave.
Atmosphere: 1
Food: 3
Service: 1
I just left the Liberty location. And it was absolutely horrendous. I suppose I should’ve read the reviews before going because I seriously regret it. I walk in expecting my order to be ready considering I placed my order online and it had a pick up time of 20 mins. But nope it wasn’t. They were in the back goofing off and when I went up to the counter looking at my receipt without food. The girl was like oh my bad. Like there is 3 of yall and I’m still having to wait. WTH. The restaurant was disgusting. No customer service. That’s the sad part about subway being independently operated. Because some people suck at being owners and should just hang up the apron. Don’t waste your money or time.
Atmosphere: 1
Service: 1
Just had their vape out in the open where everyone can see.
This place is an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
The food was good. Had the daily special, turkey sub, chips and drink for $6.99
Atmosphere: 3
Food: 4
Service: 4
Would give negative stars if there was an option. They were out Philly steak, bread, parmesan, pepper, and when paid didn't have any change to give back when paying with cash. There attitude was horrible, like they didn't care they was out of things and didn't tell us up front before ordering what they was out of we had to change our order.
Atmosphere: 1
Food: 1
Service: 1
The manger was rude, all 5 of the subs I ordered was wrong and she refused to replace any of the order. Never will I go back there
Atmosphere: 2
Food: 1
Service: 1
Great to see young folks working hard!
Atmosphere: 5
Food: 5
Service: 5
Location sucks!!!!!!!!!!!Never have all the ingredients to make a complete sub been in there two times. I’ll drive to another Location from now on!!! Flies all over the store.
Restaurantji Recommends
The lady's that served me and my wifes food were nice to me I was very happy everything tasted good and I was happy one experience I had though was kinda bad and they weren't the problem it was the staff that night they acted like they had absolutely nothing I wanted so I walked out if I wouldn't have had a better experience all bc of them nice people that day I'd probably never go back but that changed my mind just gotta go on the right days
I’ve grew up on subway. Im practically loyal to it than other sandwich shops and I’ve tried many. Only been living here in Liberty for last 5 years and I could account for more bad experiences than good at this location. By far the worst one I’ve experienced. Sometimes the place is filthy. I’ve ran into some instances when it’s only just one person working there. Most of the time they’re always out of this, that and the third. Recently witnessed one of the workers respond with an attitude to who I believe was a manager whose kid was right there waiting on her mom to leave. Then over hear the worker trying to make small talk with the others like she was trying to justify her emotions. From reading reviews I think this town is in agreement that this subway is terrible. Politeness only goes so far. If you’re out of product, why not go next door to food lion and restock. Use to do that from time too time when I worked at Denny’s. Not saying the workers don’t know how to do their jobs, but the lack of running a “tight ship” definitely shows and the atmosphere just speaks incompetent, careless, and unethical. I am surprised this place is still running, and how so many negative reviews hasn’t got the attention of corporate and start an investigation. But I won’t be surprised if this place did get shut down. Sucks to live in a town with only so much to offer and a well known restaurant around the world has probably one of the worst right here in Liberty. Like where’s the pride, where’s the drive to do better and the stride for excellence. It can’t be that hard to turn this place around. I work at the new battery plant and in the Japanese culture they practice “kaizen” which means continuous improvement. I think some one needs to get in there and give a few pointers, because anyone can make a sandwich but to operate a business efficiently seems like it’s rocket science and to complex for the employees. It’s like there’s no vision, respect and honor. That’s the perspective this place gives off. Where’s Gordon Ramsey at when you need him?
I went in to get a chicken sub, no chicken, no sauce, the manager was taking my order and absolute complete disrespect came from her. Nothing good is coming from this subway. I looked behind the counter and there was just complete filth behind, dirty old food, trash scattered across the floor. It made me lose my appetite. Never coming back again. Thank you subway
I just left Subway in Liberty Plaza, Liberty, North Carolina. The gentleman taking my order was very polite And apologetic, but that’s where it stops. They were out of steak For a steak and cheese sandwich so I switched to chicken and then when starting putting the condiments on it, they were out of chipotle sauce. Looking through the glass at the vegetables, they were very near the bottom Second of the containers And did not look fresh at all I have been going to the subway for the last 15 years and it’s hit or miss sometimes you may get good service and a good sandwich. Sometimes you may get good service and a terrible sandwich or sometimes you may get a good sandwich and terrible service. Very disappointed!!! Have been to many subways across the country and this by far is consistently bad!! Hate to give bad reviews, but I live in this town and would like to be able to get a fresh sandwich here!! Once again, the sales clerk was fantastic!!
Ordered online at 12:46 pm went in to pick up at 1:30 I work next door no help nothing just plain we don’t get the order and can’t help when asked for refund I was asked to contact my bank no apology or nothing this like second time n like multiple times with subway owners of subway if you can’t operate pls shut it down this is not something that could be ok esp if u r on ur lunch break and with no food not even an apology or trying to help
Atmosphere: 1
Food: 1
Service: 1
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