They got my order right for the first time but still too 30 mins
Atmosphere: 5
Food: 5
Service: 5
Jesse S
Hamburgers were good just could have been warmer. Fries were good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
Mariah Cabreros
I asked for extra ranch on the app for my sandwich guess what got none I don’t recommend this location clearly they don’t care about your food
Atmosphere: 1
Food: 1
Service: 1
R Allen
Rude employees with no customer service skills, slow service and they don't care. I will never go back to this location and I will advise everyone in the area to avoid them as well.
Atmosphere: 1
Food: 1
Service: 1
Rod Utley
Placed an order through door dash nothing to be said about them but I don't know if this Wendy's is a franchise or corporate store but the uppers needs to hire better employees my complete order was wrong items not given to the Dasher. My order included a sm caramel crunch chocolate frosty with extra caramel sauce didn't receive it, cold large chili supposed to be with shredded cheese, just got cold chili,no hot chili sauce, bacon and cheese baked potato with chives, only thing right was the cheese and chives, potato not fully cooked bacon was in strips like a sandwich then the worst part is management doesn't answer the phone
Food: 1
Service: 1
Malinda McLean
My husband went to this location to purchase a large chili and they didn't have any and they said they were out of chili at 3pm in the afternoon. He then went back a second time today and ordered the Asiago grilled chicken sandwich meal without tomatoes with ranch with a bacon, cheese and chives potato and a kids 4 pc nugget meal with a juice box. The potato was supposed to take the place of fries but he was charged for the potato separately. My husband was charged for a medium meal when he didn't order it. That's stealing in my book. Then the food overall was cold. On this second trip, they still didn't have any chili at 8pm at night from 5 hours before. I really do not understand what the issue is that we couldn't get hot food and what he had paid for. I have worked in fast food before and it was about the customers having hot food and good customer service but not here. They'll charge you for an upcharge without asking, then give you cold food. Make sure you check your receipts when ordering here at the Dunn/Erwin restaurant and be sure what you order is correct. 😠😠
Atmosphere: 4
Food: 2
Service: 2
V
Don't bother going. Food made me sick, service is not great and it doesn't look clean.
Atmosphere: 1
Food: 1
Service: 1
Tonya Sweat
Very clean, very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Anita Glover
I went through the drive thru and placed a order for a #1 around 1:45 pm. The service was fast but when I got my fries they were ice cold. I asked for fresh fries and got some attitude. I was asked to park and it would be brought out. I sat there waiting for 15 mins. I finally went in and everyone was standing around and on their phone. There was a bunch of fries cured up ready to go out as if they were hosting a football have even though they were not that busy. I was not given a receipt or asked if I wanted ketchup. The young man at the front counter apologized and have me a card for a free fry with my next purchase. I paid over 10$ for my food and ate my burger while waiting for my fries. The burger was cold to but well made. I feel like they can do better
Atmosphere: 1
Food: 1
Service: 1
ADHD Daddy
Happy to say they haven’t disappointed me yet unlike the other one in the Walmart parking lot
Best Son of Baconator I have tasted! And I have had many. The next time I'm in Benson, NC (1 hour away) I'm stopping back by Wendy's! Well done
Atmosphere: 5
Food: 5
Service: 5
Demeter DeLune
Somewhat slow service at this location since day one. Food is always good so that’s a huge plus.
Atmosphere: 4
Food: 5
Service: 4
Amanda
Not great, food is usually fine, I haven't checked it yet, but the employees are pretty rude and look a bit grimy. We'll go elsewhere from now on.
Service: 1
Jason Verde
It's Wendy's Food is fine but it's not cheap anymore 35 for a family of 4 Should probably just cook at home
Food: 3
Service: 5
Charley Hansen
This place was ice cold. I mean like shivering cold. But I’m sure it was a temporary thing so still five stars. Employees were very nice and efficient.
They got my order right for the first time but still too 30 mins
Atmosphere: 5
Food: 5
Service: 5
Hamburgers were good just could have been warmer. Fries were good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
I asked for extra ranch on the app for my sandwich guess what got none I don’t recommend this location clearly they don’t care about your food
Atmosphere: 1
Food: 1
Service: 1
Rude employees with no customer service skills, slow service and they don't care. I will never go back to this location and I will advise everyone in the area to avoid them as well.
Atmosphere: 1
Food: 1
Service: 1
Placed an order through door dash nothing to be said about them but I don't know if this Wendy's is a franchise or corporate store but the uppers needs to hire better employees my complete order was wrong items not given to the Dasher.
My order included a sm caramel crunch chocolate frosty with extra caramel sauce didn't receive it, cold large chili supposed to be with shredded cheese, just got cold chili,no hot chili sauce, bacon and cheese baked potato with chives, only thing right was the cheese and chives, potato not fully cooked bacon was in strips like a sandwich then the worst part is management doesn't answer the phone
Food: 1
Service: 1
My husband went to this location to purchase a large chili and they didn't have any and they said they were out of chili at 3pm in the afternoon.
He then went back a second time today and ordered the Asiago grilled chicken sandwich meal without tomatoes with ranch with a bacon, cheese and chives potato and a kids 4 pc nugget meal with a juice box. The potato was supposed to take the place of fries but he was charged for the potato separately. My husband was charged for a medium meal when he didn't order it. That's stealing in my book. Then the food overall was cold. On this second trip, they still didn't have any chili at 8pm at night from 5 hours before.
I really do not understand what the issue is that we couldn't get hot food and what he had paid for. I have worked in fast food before and it was about the customers having hot food and good customer service but not here. They'll charge you for an upcharge without asking, then give you cold food. Make sure you check your receipts when ordering here at the Dunn/Erwin restaurant and be sure what you order is correct. 😠😠
Atmosphere: 4
Food: 2
Service: 2
Don't bother going. Food made me sick, service is not great and it doesn't look clean.
Atmosphere: 1
Food: 1
Service: 1
Very clean, very friendly staff
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru and placed a order for a #1 around 1:45 pm. The service was fast but when I got my fries they were ice cold. I asked for fresh fries and got some attitude. I was asked to park and it would be brought out. I sat there waiting for 15 mins. I finally went in and everyone was standing around and on their phone. There was a bunch of fries cured up ready to go out as if they were hosting a football have even though they were not that busy. I was not given a receipt or asked if I wanted ketchup. The young man at the front counter apologized and have me a card for a free fry with my next purchase. I paid over 10$ for my food and ate my burger while waiting for my fries. The burger was cold to but well made. I feel like they can do better
Atmosphere: 1
Food: 1
Service: 1
Happy to say they haven’t disappointed me yet unlike the other one in the Walmart parking lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Restaurantji Recommends
Best Son of Baconator I have tasted! And I have had many. The next time I'm in Benson, NC (1 hour away) I'm stopping back by Wendy's! Well done
Atmosphere: 5
Food: 5
Service: 5
Somewhat slow service at this location since day one. Food is always good so that’s a huge plus.
Atmosphere: 4
Food: 5
Service: 4
Not great, food is usually fine, I haven't checked it yet, but the employees are pretty rude and look a bit grimy. We'll go elsewhere from now on.
Service: 1
It's Wendy's
Food is fine but it's not cheap anymore
35 for a family of 4
Should probably just cook at home
Food: 3
Service: 5
This place was ice cold. I mean like shivering cold. But I’m sure it was a temporary thing so still five stars. Employees were very nice and efficient.
Atmosphere: 1
Food: 5
Service: 5
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